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OverviewPreparing your estateWhen someone dies
OverviewPreparing your estateWhen someone dies
SimplyTrust forms
Letter of Instruction
Home→Financial Institutions→Centennial Bank

Estate planning at Centennial Bank

How to protect 19 Centennial Bank accounts — manage beneficiaries in-branch, fund a trust in-branch, and file claims through Centennial Bank's Centennial Bank Trust Department (Centennial Trust)

Centennial Bank

Subsidiary of Home BancShares, Inc.

my100bank.com→
Centennial Bank logo

Customer Care Center

Phone1-888-372-9788
Emailinfo@my100bank.com
Mailing Address

Centennial Bank, 713 Harkrider, Conway, AR 72032

Telephone Banking (Voice Response)
1-877-591-4663
Bill Pay Support
1-855-682-9045
Lost or Stolen Debit Card (domestic)
1-800-236-2442
Lost or Stolen Consumer Credit Card
1-800-883-0131
WebsiteLearn more→

Centennial Bank Trust Department (Centennial Trust)

Phone1-888-372-9788
Mailing Address

Centennial Bank Trust Department, 713 Harkrider, Conway, AR 72032

WebsiteLearn more→

Customer Care Center / branch estate settlement

Phone1-888-372-9788
Emailinfo@my100bank.com
Mailing Address

Centennial Bank, 713 Harkrider, Conway, AR 72032

WebsiteNotify online→
Verified Jul 2026

Centennial Bank has 19 accounts, each with different rules for what happens when the account holder dies. Of those, 15 can name a trust as beneficiary or be retitled into a trust. The right combination of beneficiary designations and trust ownership can keep the entire portfolio out of probate.

Beneficiary designations at Centennial Bank can be managed in branch, typically taking 15-30 minutes in branch. Trust funding is also available, allowing families to retitle accounts into the name of a revocable living trust.

There are two sides to estate planning at Centennial Bank: setting things up while you're alive, and the process survivors follow after a death.

Preparing your estate

Beneficiaries and trust funding

How to update beneficiaries in-branch, fund a trust in-branch, and review 19 account types at Centennial Bank.

View details →

When someone dies

Death claim process

Contact Centennial Bank's Centennial Bank Trust Department (Centennial Trust) to file a claim. 7-step process, 8 required documents, and contact information for survivors.

View details →

For questions about any of these procedures, contact Centennial Bank's Centennial Bank Trust Department (Centennial Trust) at 1-888-372-9788.

Because Centennial Bank serves a limited number of states, procedures for trust funding and beneficiary changes may differ depending on your location. Verify availability before starting.


Frequently asked questions

Yes, for checking, savings, money market, and CD accounts. Bring the Certification of Trust (or the trust agreement with its signature and notary pages), photo ID for every trustee who will sign, and the trust's tax identification number -- the grantor's SSN for a revocable living trust, an EIN for an irrevocable trust. The banker prepares the retitling paperwork in person. IRAs, Coverdell accounts, and the Health Savings Account cannot be retitled to a trust; on those, the trust goes on the beneficiary line instead. Branch notary service is available if the trust certification still needs to be notarized, and it is complimentary with a Club Checking account.

The published Schedule of Fees sets the estate-relevant charges: account research and reconciliation is $25.00 per hour, statement copies are $5.00 each and check image copies $2.00 each (the documents a probate inventory usually needs), a medallion signature guarantee is $25.00 and is available to customers only (needed to transfer stock certificates), an outgoing trustee-to-trustee IRA transfer is $50.00 (charged when a beneficiary moves an inherited IRA to another custodian), and garnishments and levies are $150.00 each. A decedent's untouched account also starts accruing a $5.00 dormant-account fee -- after 365 days without communication on a checking or money market account, and after 730 days on savings and money market -- which is a reason to settle or close the account rather than leave it sitting.

Yes. The Centennial Bank Trust Department serves as trustee for Personal Trusts, Testamentary Trusts, Life Insurance Trusts, Special Needs Trusts, and Charitable Trusts, and provides Estate Administration and Settlement and Guardianship and Conservator Administration, along with investment management, farm and property management, Section 1031 like-kind exchanges, Coverdell Education Savings Accounts, and managed and self-directed IRAs. Trust clients and successor trustees reach their accounts through the Trust Login portal at https://icp.infovisa.com/0315. The trust-services page carries the disclosure that these accounts are NOT A DEPOSIT, NOT FDIC INSURED, and MAY LOSE VALUE. Home BancShares' sibling Texas brand, Happy Bank, runs its own separate trust division.

SimplyTrustSimplyTrust Editorial·Updated July 12, 2026

Sources

  • my100bank.com
  • icp.infovisa.com

Data sourced from Centennial Bank primary sources (15 pages reviewed). How we research.

Centennial Bank

Subsidiary of Home BancShares, Inc.

my100bank.com→
Centennial Bank logo

Customer Care Center

Phone1-888-372-9788
Emailinfo@my100bank.com
Mailing Address

Centennial Bank, 713 Harkrider, Conway, AR 72032

Telephone Banking (Voice Response)
1-877-591-4663
Bill Pay Support
1-855-682-9045
Lost or Stolen Debit Card (domestic)
1-800-236-2442
Lost or Stolen Consumer Credit Card
1-800-883-0131
WebsiteLearn more→

Centennial Bank Trust Department (Centennial Trust)

Phone1-888-372-9788
Mailing Address

Centennial Bank Trust Department, 713 Harkrider, Conway, AR 72032

WebsiteLearn more→

Customer Care Center / branch estate settlement

Phone1-888-372-9788
Emailinfo@my100bank.com
Mailing Address

Centennial Bank, 713 Harkrider, Conway, AR 72032

WebsiteNotify online→
Verified Jul 2026

Estate planning articles

Learn how to protect your Centennial Bank accounts and other assets with trusts, beneficiary designations, and estate planning documents.

Estate planning articles

Learn how to protect your Centennial Bank accounts and other assets with trusts, beneficiary designations, and estate planning documents.

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