What to do when a Bluevine account holder dies
Report the death to Bluevine's Customer Support at 1-888-216-9619
After an account holder at Bluevine dies, accounts with beneficiary designations or trust ownership transfer to the designated recipients without probate. Solely-owned accounts require the estate's representative to contact Bluevine's Customer Support at 1-888-216-9619 with the proper legal authority documents.
The claim process can be initiated by phone at 1-888-216-9619 or by sending documentation to banking.support@bluevine.com. Have the account holder's full name, account numbers, and the death certificate available when making initial contact.
Death claim process
To file a claim after an account holder's death, here is what Bluevine requires:
Filing a claim
- You can also start a live chat inside the Bluevine dashboard
- Phone hours are Monday-Friday, 8:00 AM - 8:00 PM ET, excluding Federal Reserve Bank holidays
- Bluevine is online-only: there is no physical location to visit
- The form warns that submissions "may be reviewed and responded to by an automated AI system"
- Keep full account numbers and Social Security numbers out of the form; send them only through the channel Support designates
- Send the court documents as early as you can: until Bluevine has them, the account is not reliably frozen
- Self-service closure is not available
What happens to each kind of account5
- Sole proprietor account
A sole proprietorship account is part of the owner's estate.1
- Business account
An LLC or corporation account passes under the operating agreement or bylaws; a partnership account passes under the partnership agreement.1
- Payable-on-death account
Bluevine accounts carry no payable-on-death or beneficiary designation: the agreement has no such clause.2
- Loan
Closing the checking account does not end a Bluevine Line of Credit repayment obligation. If checking was the repayment source, an alternative repayment method must be set up before Support will close the checking account.1
The Line of Credit typically carries a personal guaranty, so an outstanding balance becomes a claim against the guarantor's estate. Partner term loans and SBA 7(a) referrals are settled with the partner lender, not with Bluevine.1
- Credit card
The Business Cashback Mastercard typically carries a personal guaranty, so an outstanding balance becomes a claim against the guarantor's estate.1
Accounts handled elsewhere2
What Bluevine's agreement and guidance say3
- What it does when notified
"Until we receive the appropriate court documents, we may continue to process transactions against Account, even if we have received an unofficial notification of an adverse claim." A phone call reporting a death is that kind of unofficial notice.2
Section C(11) lets Bluevine freeze the account on legal action. The customer indemnifies Bluevine for processing transactions before the court documents arrive.2
- How proceeds are paid
A closed account is paid out by "a check or checks made payable to Account Owner as listed in our records," sent "to the mailing address on file" within fourteen business days of the final transaction or of the proper closure request.2
Bluevine reserves the right to refuse to return any balance under $2.00.2
- Dormant and unclaimed accounts
A one-time $10 dormancy fee applies after six months of inactivity following opening or twelve months of inactivity. The balance then escheats to the state of the last known address.2
Logging in without making a transaction does not count as activity. Bluevine uses a third-party partner, Eisen, for unclaimed-funds outreach, and once funds are escheated they must be claimed from the state, not from Bluevine.1
Not in Bluevine's published guidance5
- A procedure for reporting a death
- Terms in its agreements for a customer's death
- How long a claim takes
- A mailing address for claim documents
- A list of required documents
Sources2
- 1.Contact Support
- 2.Deposit Account Agreement, effective February 12, 2026
Bluevine's Customer Support can be reached by phone at 1-888-216-9619 and email at banking.support@bluevine.com for questions throughout the claims process.
Sources
Data sourced from Bluevine primary sources (26 pages reviewed). How we research.
Bluevine death claims support
Customer Support
Phone
Toll-free
Hours
Mailing address
Website
Estate planning articles
Learn how to protect your Bluevine accounts and other assets with trusts, beneficiary designations, and estate planning documents.
Is this your situation?
Get a complete guide for your specific circumstances.
Forms for Settling an Estate
Free forms for settling an estate: the probate petition, small estate affidavit, notice to creditors, inventory, and closing forms.
Digital Assets Recovery Letter
Prepare a letter requesting a deceased person's online accounts, points, and balances from the program that holds them.
Petition for Probate and Letters
Open probate and ask the court to appoint you and issue Letters Testamentary or Letters of Administration.
Notice to Creditors
Notify estate creditors and start the claim period — the published notice plus mailed copies for known creditors.
Renunciation of Executor
Decline an appointment as executor named in a will — the writing filed with the court before anyone is appointed.
Affidavit of Heirship
Prepare the sworn statement of a deceased person's family history and heirs for recording in the county land records, with your state's recording instructions.
Small Estate Affidavit
Collect a small estate's property without probate — the sworn affidavit presented to banks and other holders, with a presentation letter for each.
Tools for Settling an Estate
Free tools for settling an estate: whether probate is needed, executor and trustee pay, creditor deadlines, and inheritance taxes.
How Many Death Certificates Do I Need?
Calculate how many certified death certificates you need and see ordering info for your state.
Do I Need Probate?
Find out if an estate needs probate or qualifies for simplified procedures.
Do I Have to File Tax Returns for Someone Who Died?
Find out which tax returns need to be filed after someone dies and whether tax clearance is required.
How Do I Settle an Estate?
Personalized plan for settling an estate after someone passes away.
What Do I Do When Someone Dies?
A step-by-step checklist for the days, weeks, and months after a death, with state rules noted where they apply.
How Much Are Estate & Inheritance Taxes?
Calculate federal estate tax, state estate tax, and inheritance tax for an estate.
