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What to do when a Blue FCU account holder dies

Report the death to Blue FCU's Member Support at 1-800-368-9328

When a member of Blue FCU passes away, the Member Support handles the transition of accounts to beneficiaries or the estate. Accounts with Payable on Death designations or trust ownership transfer outside of probate, while solely-owned accounts may require Letters Testamentary or Letters of Administration from the probate court.

Claims can be filed by phone (1-800-368-9328) or by emailing documentation to support@bluefcu.com. Before reaching out, gather the account holder's full name, account numbers, and the death certificate.

Death claim process

Follow these steps to file a death claim with Blue FCU:

Filing a claim

1
Report the death to Blue at 1-800-368-9328 or at any branch.
2
If outstanding checks should not be paid, give Blue written stop-payment instructions.
3
Provide a certified copy of the death certificate, photo identification for the person making the claim, and the authority document for your role, listed below.
4
Blue settles each account by how it is owned; the rules for each kind of account are below.
5
Once the shares are settled, close the membership.

Required Documents

  • Certified copy of the death certificate
  • Government-issued photo identification, for each beneficiary, successor, or personal representative making the claim
  • Letters Testamentary or Letters of Administration, where the account has no payable-on-death designation and no surviving joint owner
  • Wyoming small-estate affidavit, or a decree of summary distribution, for a Wyoming decedent's small estateThe affidavit is filed with the county clerk, and a certified copy is presented to Blue.
  • Collection of Personal Property by Affidavit (Colorado form JDF 999), for a Colorado decedent's small estate
  • Trust agreement or Certificate of Trust, and trustee identification, where a trust is the payable-on-death beneficiary or the account is titled to a trust
  • Written stop-payment instruction, if outstanding checks should not be paid during the ten days after the death
  • Indemnification agreement, if Blue requires one as a condition of honoring the claim

Forms Blue FCU issues1

IRA beneficiary claim and distribution paperwork

Sent by the institution on request.1

What happens to each kind of account6

Account in one name

With no payable-on-death designation, "the interest passes, subject to applicable law, to the account owner's estate," and the personal representative presents Letters Testamentary or Letters of Administration.1

Joint account with survivorship

Joint accounts carry rights of survivorship by default: "when one owner dies, all sums in the account will pass to the surviving owner(s)." The survivor's interest remains subject to Blue's statutory lien for the deceased owner's obligations.2

A surviving joint owner generally has uninterrupted access.1

Joint account without survivorship

Where the Account Card or the online application documented a joint account without survivorship, "the deceased owner's interest passes to his or her estate."1

Payable-on-death account

On the death of the last owner the account is "payable to all surviving POD or trust beneficiaries/payees," who take jointly in equal shares without rights of survivorship unless state law provides otherwise. The designation does not apply to IRAs.2

Each share in a membership may carry its own payable-on-death designation. Payment to a beneficiary moves once the death certificate and the claimant's identification are verified.1

IRA

An IRA passes under its own beneficiary designation; a payable-on-death or trust designation on a share account does not reach it.2

The beneficiary provides a certified death certificate and completes IRA distribution paperwork.1

Certificate of deposit

The 24-Month Market Index Term Share carries an early-withdrawal penalty equal to 730 days of dividends.1

What Blue FCU's agreement and guidance say5

Telling the institution

Blue "may honor all transfer orders, withdrawals, deposits, and other transactions on an account until we know of a member's death or adjudication of incompetence."2

Payments after the death

Even after notice of death, Blue "may continue to pay checks or drafts drawn on the deceased member's account for a period of ten days after the member's death unless we receive instructions from any person claiming an interest in the account to stop payment on the checks or drafts."2

Indemnity a claimant may have to give

"To the extent permitted by law, we may require anyone claiming funds from a deceased owner's account to indemnify us for any losses we sustain if we honor that claim."2

Debts owed to the institution

Blue's statutory lien and the member's pledge let it "apply the balance of all your accounts to any obligation on which you are in default." The lien does not reach an IRA or any other account that would lose special tax treatment if given as security.2

Membership

Withdrawing the $5 membership share and closing all accounts ends the membership. The agreement "will be binding upon any heirs or legal representatives of any account owner."2

Not in Blue FCU's published guidance6

  • A procedure for reporting a death
  • A department for deceased-customer accounts
  • A claim form to download
  • A fax number for claim documents
  • A mailing address for claim documents
  • Beneficiary designation form

Sources2

Download instructions for the whole estate

Blue FCU's Member Support can be reached by phone at 1-800-368-9328 and email at support@bluefcu.com for questions throughout the claims process.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Blue FCU primary sources (24 pages reviewed). How we research.

Blue FCU death claims support

Member Support

Outside the USA (call collect)

Hours

Monday-Friday 7:00 AM-6:00 PM; Saturday-Sunday 9:00 AM-1:00 PM

Mailing address

Blue Federal Credit Union, 2401 E Pershing Blvd, Cheyenne, WY 82001
Verified Sep 2026

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