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Contact Black Hills FCU — 7-step process, 6 required documents, and pod accounts typically process within 5-10 business days after all documentation is received. accounts requiring probate depend on court timelines.
Member Services
Black Hills Federal Credit Union, P.O. Box 1420, Rapid City, SD 57709
Member Services
Black Hills Federal Credit Union, P.O. Box 1420, Rapid City, SD 57709
Member Services - Death Claims
Black Hills Federal Credit Union, P.O. Box 1420, Rapid City, SD 57709
When a Black Hills FCU member passes away, the Member Services - Death Claims handles the transition of accounts to beneficiaries or the estate. Accounts with Payable on Death designations or trust ownership transfer outside of probate, while solely-owned accounts may require Letters Testamentary or Letters of Administration from the probate court.
The claim process begins with a phone call to 1-605-718-1818. Have the account holder's full name, account numbers, and a certified death certificate available when making initial contact.
Follow these steps to file a death claim with Black Hills FCU:
Per the membership agreement, if the account owner dies, the interest passes to the account owner's estate or POD beneficiary/trust beneficiary, subject to applicable law. The credit union is not obligated to notify any beneficiary of the existence of any account or the vesting of the beneficiary's interest. South Dakota has no state income tax and no state estate or inheritance tax.
Processing timelines at Black Hills FCU: POD accounts typically process within 5-10 business days after all documentation is received. Accounts requiring probate depend on court timelines. Incomplete documentation is the most common cause of delays—submitting all required documents with the initial claim helps avoid additional processing time.
Documentation required by Black Hills FCU includes Certified death certificate, Government-issued photo ID of claimant, and Claimant's Social Security number, along with additional paperwork that varies by account type. All death certificates and court documents must be certified copies.
Call Black Hills FCU at (605) 718-1818 or toll-free at (800) 482-2428, Monday-Friday 7 AM to 6 PM (Mountain time). You can also text (605) 718-1818 from 8 AM to 5 PM, or visit any branch location across South Dakota, Wyoming, and Montana. The mailing address is P.O. Box 1420, Rapid City, SD 57709. Black Hills FCU does not have a dedicated estate planning department; member services handles beneficiary designations, trust account retitling, and death claims.
POD beneficiary designations are available on deposit accounts including checking, savings, money market, and share certificates. You can add or update POD beneficiaries by visiting any branch or calling (605) 718-1818. You will need to provide each beneficiary's full legal name, date of birth, Social Security number, and relationship to the account owner. Youth accounts are not eligible for POD designations. IRA and HSA accounts require separate beneficiary designation forms.
Contact Black Hills FCU at (605) 718-1818 or visit any branch. For POD accounts, the surviving beneficiary provides government-issued ID and Social Security number to claim the funds. For joint accounts with right of survivorship, funds pass to the surviving owner. Accounts without POD or joint ownership require Letters Testamentary or Letters of Administration from probate court. South Dakota small estates under $50,000 in personal property may qualify for a Small Estate Affidavit under SDCL 29A-3-1201. Trust accounts require the successor trustee to present the trust document, death certificate, and trustee ID.
Black Hills FCU's Member Services - Death Claims can be reached by phone at 1-800-482-2428 and fax at 1-605-646-4136 for questions throughout the claims process.
If the deceased held multiple Black Hills FCU accounts, each may require a separate claim or have different documentation requirements. The Member Services - Death Claims can confirm which accounts require individual attention and which can be processed together.
Member Services
Black Hills Federal Credit Union, P.O. Box 1420, Rapid City, SD 57709
Member Services
Black Hills Federal Credit Union, P.O. Box 1420, Rapid City, SD 57709
Member Services - Death Claims
Black Hills Federal Credit Union, P.O. Box 1420, Rapid City, SD 57709
Learn how to protect your Black Hills FCU accounts and other assets with trusts, beneficiary designations, and estate planning documents.
Learn how to protect your Black Hills FCU accounts and other assets with trusts, beneficiary designations, and estate planning documents.