Estate planning at Bitstamp
How to protect 5 Bitstamp accounts — file death claims
Brand change
Acquired by Robinhood Markets for $200 million (closed June 2, 2025) and rebranded "Bitstamp by Robinhood." Bitstamp continues to operate as a separate US platform on its own infrastructure and regulatory licenses; it has not been folded into the Robinhood app. Estate/deceased-account inquiries for Bitstamp accounts start with Bitstamp support, which may route to Robinhood's Estates process. Effective June 2025.
Bitstamp is now part of Robinhood. The procedures below reflect Bitstamp's accounts during the transition. View the Robinhood estate planning page.
B
Customer Support
Phone1-646-568-9784
Toll-Free1-800-712-5702
Emailsupport@bitstamp.net
Luxembourg
WebsiteLearn more→
Customer Support
Phone1-646-568-9784
Toll-Free1-800-712-5702
Emailsupport@bitstamp.net
Luxembourg
WebsiteLearn more→
Customer Support (Estate Inquiries)
Phone1-800-712-5702
Emailsupport@bitstamp.net
WebsiteNotify online→
Verified Jul 2026
Bitstamp has 5 accounts, each with different rules for what happens when the account holder dies. The right combination of beneficiary designations and trust ownership can keep the entire portfolio out of probate.
Bitstamp has documented procedures for both preparing accounts during your lifetime and handling claims when an account holder passes away.
Preparing your estate
Beneficiaries and trust funding
How to review 5 account types at Bitstamp.
View details →When someone dies
Death claim process
7-step process, 6 required documents, and contact information for survivors.
View details →Frequently asked questions
Bitstamp does not explicitly offer trust accounts as a product category. However, trust entities may be eligible to open a corporate account, which supports businesses, funds, and institutional clients. Contact Bitstamp customer support to inquire about trust entity eligibility and the corporate onboarding process.
Bitstamp Earn Staking is available to US customers in most states. However, it is not available to residents of Alabama, Hawaii, Idaho, Louisiana, New Jersey, New York, or Nevada. Staking supports Ethereum (ETH) and Cardano (ADA). Bitstamp charges a 15% commission on staking rewards. As of June 2026, indicative rates are around 3.1% APY for ETH (paid monthly) and around 1.0% APY for ADA (paid weekly); rates vary with network conditions.
No. The Bitstamp Earn lending program is not available to US, UK, Japan, or Singapore residents. Availability depends on the Bitstamp entity the customer is onboarded with and their jurisdiction of residence.
Yes. Bitstamp USA Inc. is registered as a Money Services Business (MSB) with FinCEN and holds a BitLicense from the New York Department of Financial Services (NYDFS). Bitstamp holds crypto licenses in most US states. The exchange is not available in Hawaii or Nevada.
Robinhood Markets completed its acquisition of Bitstamp for $200 million on June 2, 2025. Bitstamp continues to operate as a separate platform under the Robinhood umbrella, now branded as "Bitstamp by Robinhood," while maintaining its own infrastructure and regulatory licenses. Bitstamp is integrated with Robinhood Legend and Smart Exchange Routing. The acquisition brought over 50 global crypto licenses and institutional infrastructure to Robinhood.
Bitstamp stores 95% of all crypto assets in cold (offline) storage and uses BitGo as its custodian. 100% of customer funds are backed and available for withdrawal at any time, stored separately from corporate assets. Since 2016, Bitstamp has been audited annually by a Big Four global accounting firm. However, crypto assets are not FDIC insured or protected by SIPC. Fiat deposits are held in bank accounts with regulated banking institutions.
Bitstamp charges no trading fees for 30-day volumes under $1,000. For higher volumes, fees start at 0.50% and decrease based on 30-day rolling trading volume. The FastPass welcome program offers ultra-low fees for high-volume traders: 0.03% for traders with $500K-$5M monthly volume and 0.01% for those exceeding $5M monthly volume. Instant crypto purchases via credit card are also available. Visit bitstamp.net/fee-schedule for the current full fee schedule.
Sources
Data sourced from Bitstamp primary sources (16 pages reviewed). How we research.
B
Customer Support
Phone1-646-568-9784
Toll-Free1-800-712-5702
Emailsupport@bitstamp.net
Luxembourg
WebsiteLearn more→
Customer Support
Phone1-646-568-9784
Toll-Free1-800-712-5702
Emailsupport@bitstamp.net
Luxembourg
WebsiteLearn more→
Customer Support (Estate Inquiries)
Phone1-800-712-5702
Emailsupport@bitstamp.net
WebsiteNotify online→
Verified Jul 2026
Estate planning articles
Learn how to protect your Bitstamp accounts and other assets with trusts, beneficiary designations, and estate planning documents.
