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What to do when a Bell Bank account holder dies

Report the death to Bell Bank's Customer Service at 1-800-450-8949

When an account holder at Bell Bank passes away, the next step depends on how the accounts were set up. Accounts with beneficiary designations or trust ownership transfer outside of probate. Accounts titled solely in the deceased's name require the estate's legal representative to work with Bell Bank's Customer Service (1-701-298-1550) to access and distribute the funds.

Death claim process

To file a claim after an account holder's death, here is what Bell Bank requires:

Filing a claim

1
Report the death by calling Bell Bank customer service at 800-450-8949 or by visiting any branch in North Dakota, Minnesota or Arizona. Bell Bank handles death claims through its branches and customer service team, not an online estate portal.
2
Give the first details:
  • The deceased person's full legal name and account number or Social Security number
  • Date of death
  • Your name, government-issued photo ID, and relationship to the deceased person
3
Provide a certified copy of the death certificate.
4
Send the documents for how each account is settled:
  • Payable-on-death beneficiary claim: the beneficiary's identification and proof of identity
  • Joint account with right of survivorship: the surviving owner's ID
  • Trust-titled account: the trust agreement or Certification of Trust, and the successor trustee's ID
  • Probate estate: Letters Testamentary or Letters of Administration
  • Small estate: a small estate affidavit, if the estate qualifies
5
A banker identifies the deceased person's Bell Bank accounts and provides the distribution or claim forms.
6
Complete and return the claim forms with the supporting documents to release the funds.

Required Documents

  • Certified copy of the death certificate
  • Government-issued photo ID for the claimant
  • Letters Testamentary or Letters of Administration, if probate is required
  • Trust agreement or Certification of Trust, if the account is held in trustThe successor trustee also brings ID.
  • Small estate affidavit, if the estate qualifies as a small estate
  • Beneficiary identification, for a payable-on-death or IRA beneficiary claim

Forms Bell Bank issues1

Distribution or claim forms

Completed by the claimant, returned with the supporting documents. Sent by the institution on request.1

What happens to each kind of account2

Payable-on-death account

An account with a payable-on-death beneficiary transfers more quickly than assets covered by a will, which follow probate. A beneficiary designation overrides inconsistent instructions in a will.2

Trust account

An account held in a trust passes under the trust rather than through probate.1

Accounts handled elsewhere2

Bell Bank Wealth Management Trust and Financial Planning

Trust and wealth management accounts1

Phone: 1-800-709-5781

Hours: Monday-Friday 8:00 AM-5:00 PM CT

Bell Bank Mortgage Servicing

A Bell Bank mortgage held by the deceased person1

Phone: 1-866-387-0980

Email: MSServicing@bell.bank

Hours: Monday-Friday 7:00 AM-9:00 PM CT; Saturday 8:00 AM-noon CT

Mailing address: Bell Bank Mortgage Servicing, P.O. Box 11277, Fargo, ND 58106

Help Bell Bank offers survivors1

Bell Bank Wealth Management

Bell Bank Wealth Management can serve as personal representative or conservator, or provide full estate settlement: notifying heirs and beneficiaries, locating and inventorying assets, paying creditor claims and expenses, collecting debts, handling tax returns, keeping records and distributing under the will.1

1-800-709-5781

What Bell Bank's agreement and guidance say1

Wills, probate and small estates

The time a claim takes varies with the settlement path and the documents. Payable-on-death, joint and trust-titled accounts generally release faster than accounts that require probate, which depend on court timelines.1

Not in Bell Bank's published guidance1

  • A claim form

Sources2

Download instructions for the whole estate

Bell Bank's Customer Service can be reached by phone at 1-800-450-8949 for questions throughout the claims process.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Bell Bank primary sources (15 pages reviewed). How we research.

Bell Bank death claims support

Customer Service (Death Notification)

Trust and Financial Planning

Mortgage Servicing (deceased borrower)

Mortgage Loan Counseling

Hours

Monday-Friday 7:00 AM-9:00 PM CT; Saturday, Sunday 8:00 AM-5:00 PM CT

Mailing address

Bell Bank, PO Box 10877, Fargo, ND 58106-0877 (Bell Bank’s general corporate mailing address from its Contact page — Bell publishes no separate claims or estate-department address)
Verified Sep 2026

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