Aspiration
Subsidiary of Coastal Financial Corporation (Coastal Community Bank) — brand owner since January 2026; program operated by Mission Financial Partners, LLC
greenfi.comWhat to do when an Aspiration account holder dies
Report the death to Aspiration's GreenFi Customer Support at 1-800-683-8529
Aspiration operates under a new nameRebranded, effective April 2025
Aspiration rebranded to GreenFi on April 22, 2025, and aspiration.com now redirects to greenfi.com. Existing Aspiration Spend & Save accounts converted automatically to GreenFi checking and savings; no member action was required. GreenFi remains live and is NOT winding down: the separate Aspiration Partners parent-company bankruptcy did not touch the consumer banking business, which had already been separated. On January 9, 2026 Coastal Community Bank, GreenFi's longtime banking partner and the host of its bank accounts, acquired ownership of the GreenFi brand; GreenFi's own member update states there are no changes for customers, no action is required, account and debit card numbers stay the same, and deposits remain FDIC insured up to $1 million through Coastal's sweep network. Mission Financial Partners, LLC continues to operate and market the GreenFi program, including access to the Redwood Fund. Estate and deceased-account inquiries go through GreenFi customer support (1-800-683-8529 / support@greenfi.com), not the former Aspiration channels; Redwood Fund and IRA beneficiary paperwork goes to Shareholder Services in Rocky Mount, NC.
After an account holder at Aspiration dies, accounts with beneficiary designations or trust ownership transfer to the designated recipients without probate. Solely-owned accounts require the estate's representative to contact Aspiration's GreenFi Customer Support at 1-800-683-8529 with the proper legal authority documents.
Death claim process
Follow these steps to file a death claim with Aspiration:
Filing a claim
- Certified copy of the death certificate
- Unexpired government-issued photo ID of the executor or authorized representative
- Letters Testamentary or Letters of Administration from the probate court
- Small Estate Affidavit, where state law allows one in place of Letters
Required Documents
- Written notice of death to GreenFi, from the estateThe Deposit Account Agreement requires it of the estate; a phone call alone does not discharge it.
- Certified copy of the death certificate
- Unexpired government-issued photo ID, of the executor, beneficiary, or authorized representative
- Letters Testamentary or Letters of Administration, for a deposit account with no surviving joint owner
- Small Estate Affidavit, where state law permits it in place of Letters
- Medallion Signature Guarantee, on a Redwood Fund redemption over $50,000, or paid to anyone other than the shareholder of record or to another addressOnly the STAMP program is accepted. The prospectus says it can be obtained "from most banks or securities dealers, but not from a notary public."
- Affidavit of Domicile, if requested
What happens to each kind of account4
- Account in one name
A GreenFi checking or savings account in one name has no beneficiary designation, so the funds pass to the estate, and GreenFi will want probate authority before releasing them.1
- Joint account with survivorship
Joint checking and savings accounts carry rights of survivorship by default, but "any right of survivorship with respect to a Joint Account is subject to applicable law, the terms of this Agreement, and our receipt and review of documentation satisfactory to us."2
- Investment account
On a Redwood Fund account with a transfer-on-death beneficiary on file, the assets transfer to the named beneficiary under the STA TOD Rules, provided the Fund received the designation before the death.1
- IRA
The IRA Custody Agreement says: "We have no obligation to pay to your beneficiaries until such time we are notified of your death by receiving a valid death certificate." If no beneficiary is on file, or all predeceased, "your estate will be the beneficiary."3
Accounts handled elsewhere2
- Redwood Fund Shareholder Services
Redwood Fund and Redwood IRA accounts, as the Fund's transfer agent1
Mailing address: Shareholder Services, 116 S Franklin Street, PO Box 4365, Rocky Mount, NC 27803-0365
- Coastal Community Bank
The bank that holds GreenFi deposit accounts; deaths are reported through GreenFi support4
Mailing address: PO Box 12220, Everett, WA 98206
What Aspiration's agreement and guidance say5
- Telling the institution
The Deposit Account Agreement says "your estate will give us written notice of your death." On a joint account, each owner "agrees to give written notice to us in the event of ... death of any other joint owner."2
GreenFi "will not be liable for acting or failing to act before we receive such notice and have had a reasonable opportunity to respond." The estate of a deceased joint owner and each surviving joint owner are "liable, jointly and severally" for losses from transactions started before written notice.2
- What it does when notified
Before or after notice, GreenFi may "commence any proceedings, require any documents, retain any portion of or restrict transactions in the Account or demand immediate repayment of any amounts owed."2
On a joint account, GreenFi may "restrict, freeze, suspend, or refuse transactions ... pending our review of any notice of death," and "may require documentation satisfactory to us before releasing, transferring, or permitting continued access to funds."2
- Powers of attorney
An attorney-in-fact "is not, by virtue of the power, an owner of the Account, and no funds in the account belong to the attorney-in-fact by reason of that capacity. The attorney-in-fact has no right of survivorship in the Account by virtue of that capacity."2
- Dormant and unclaimed accounts
Funds unclaimed for the period set by law go "to the State where the primary Account owner resides," or to Delaware if GreenFi cannot identify that state, and the account is closed. "To recover these funds, you must file a claim with the State to which the funds were remitted."2
A $5.00 monthly account inactivity fee runs until the funds are remitted.2
- How proceeds are paid
Redwood Fund redemption proceeds are paid within seven calendar days of a proper redemption request, normally within five business days. Shares purchased by ACH may be held up to 15 calendar days.5
Not in Aspiration's published guidance3
- A procedure for reporting a death
- A mailing address for claim documents, for deposit accounts
- How long a claim takes, for deposit accounts
Sources5
Aspiration's GreenFi Customer Support can be reached by phone at 1-800-683-8529 and email at support@greenfi.com for questions throughout the claims process.
Sources
Data sourced from Aspiration primary sources (23 pages reviewed). How we research.
Aspiration death claims support
GreenFi Customer Support
Phone
Hours
Website
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