What to do when a Aspida account holder dies
Contact Aspida — 5-step process, 6 required documents, and varies; annuity death benefits bypass probate and are paid directly to named beneficiaries
Aspida Customer Service
Phone(833) 427-7432
Mailing Address
Aspida Life Insurance Company, 2327 Englert Drive, Durham, NC 27713
WebsiteLearn more→
Aspida Customer Service
Phone(833) 427-7432
Mailing Address
Aspida Life Insurance Company, 2327 Englert Drive, Durham, NC 27713
WebsiteLearn more→
Aspida Claims
Phone(833) 427-7432
Mailing Address
Aspida Life Insurance Company, 2327 Englert Drive, Durham, NC 27713
WebsiteNotify online→
Verified Apr 2026
A death claim on a Aspida policy is filed through the Aspida Claims ((833) 427-7432). Because insurance proceeds pass directly to named beneficiaries, this process is separate from probate. The required documentation and timeline vary by policy type.
Aspida offers an online claims portal that makes the initial filing process more straightforward. Survivors can also initiate claims by phone or by mailing documentation directly.
Death claim process
Follow these steps to file a death claim with Aspida:
Filing a claim
1
Notify Aspida of the contract owner or annuitant's death:
- Call Aspida customer service at (833) 427-7432
- Or email ClientSupport@aspida.com
- Provide the deceased's full legal name and annuity contract number
2
Aspida will provide a death benefit claim packet to the named beneficiary
3
Complete and return the claim packet with required documentation:
- Completed and signed claim form
- Certified copy of the death certificate
- Government-issued photo ID for each beneficiary
- IRS Form W-9 for each beneficiary
4
Choose a death benefit payout option:
- Lump sum payment
- Systematic withdrawals over time
- Annuitization (periodic payments)
5
Aspida will review the claim and process payment upon approval
Required Documents
- Certified copy of the death certificate
- Completed death benefit claim form (provided by Aspida)
- Government-issued photo ID for each beneficiary
- IRS Form W-9 for each beneficiary
- Trust documentation (if a trust is named as beneficiary)
- Letters Testamentary or Letters of Administration (if no beneficiary is named and proceeds go through the estate)
If the owner or annuitant dies before the maturity date, beneficiaries receive the full contract value with no withdrawal charges or market value adjustment (MVA) applied. Annuity death benefits are paid directly to named beneficiaries, bypassing probate. If no beneficiary is named, proceeds are payable to the estate. Non-spouse beneficiaries must generally take distributions within specified IRS time frames. Spousal beneficiaries may have additional options including contract continuation. For the DreamPath RILA, the death benefit is the greater of the contract value or the minimum guaranteed surrender value.
Processing timelines at Aspida: Varies; annuity death benefits bypass probate and are paid directly to named beneficiaries. Incomplete documentation is the most common cause of delays—submitting all required documents with the initial claim helps avoid additional processing time.
Documentation required by Aspida includes Certified copy of the death certificate, Completed death benefit claim form (provided by Aspida), and Government-issued photo ID for each beneficiary, along with additional paperwork that varies by account type. All death certificates and court documents must be certified copies.
Frequently asked questions
When the owner or annuitant dies before the maturity date, Aspida pays the full contract value to the named beneficiaries with no withdrawal charges or market value adjustment (MVA) applied. Beneficiaries receive a death benefit claim packet from Aspida and must submit a certified death certificate, government-issued photo ID, and IRS Form W-9. Payout options include a lump sum, systematic withdrawals, or annuitization. Annuity death benefits bypass probate and are paid directly to named beneficiaries. If no beneficiary is named, proceeds are payable to the estate. Non-spouse beneficiaries must generally take distributions within IRS-specified timeframes.
The DreamPath Annuity is Aspida's registered index-linked variable annuity (RILA). Unlike fixed index annuities that fully protect principal, the DreamPath offers higher growth potential tied to stock market index performance with buffer and floor protection features that limit but do not eliminate losses. It has a 6-year surrender charge schedule with 1-year, 3-year, and 6-year segment options. The minimum premium is $25,000. DreamPath is not available in California, North Carolina, New York, or Oregon. The death benefit pays the greater of the contract value or the minimum guaranteed surrender value.
Aspida's Aspida Claims can be reached by phone at (833) 427-7432 and email at ClientSupport@aspida.com for questions throughout the claims process.
Multiple Aspida policies may mean multiple claims. Some account types can be processed together, but others require their own documentation. Check with the Aspida Claims to confirm what applies.
Aspida Customer Service
Phone(833) 427-7432
Mailing Address
Aspida Life Insurance Company, 2327 Englert Drive, Durham, NC 27713
WebsiteLearn more→
Aspida Customer Service
Phone(833) 427-7432
Mailing Address
Aspida Life Insurance Company, 2327 Englert Drive, Durham, NC 27713
WebsiteLearn more→
Aspida Claims
Phone(833) 427-7432
Mailing Address
Aspida Life Insurance Company, 2327 Englert Drive, Durham, NC 27713
WebsiteNotify online→
Verified Apr 2026
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