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Subsidiary of Aspida Holdings Ltd. (backed by Ares Management Corporation)

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What to do when an Aspida account holder dies

Report the death to Aspida Claims at 1-833-427-7432

A death claim on a Aspida policy is filed through Aspida Claims (1-833-427-7432). Because insurance proceeds pass directly to named beneficiaries, this process is separate from probate. The required documentation and timeline vary by policy type.

Death claim process

Follow these steps to file a death claim with Aspida:

Filing a claim

1
Report the death to Aspida, which services its own annuity contracts directly, with no outside third-party administrator.
  • Email Claims@aspida.com, the claims address Aspida lists under "For Current Annuity Clients" on its support page
  • Or call 1 (833) 4-ASPIDA / (833) 427-7432 and press Option 1 for Client Support, Monday-Friday 9:00am-6:00pm ET
  • Give the deceased person's full legal name, date of death and annuity contract number
2
Beneficiaries cannot use the Aspida Portal. Aspida's support FAQ says "We do not currently allow beneficiaries to create an online account." The portal and its Resource Center forms are owner-only, so a beneficiary works the claim by email and phone.
  • A surviving co-owner, or the authorized annuitant of a non-natural owner, already has a login
3
Aspida sends a death benefit claim packet to each named beneficiary. Ask Claims@aspida.com to send the packet to each beneficiary directly.
4
Complete and sign the claim packet, with one claimant statement per beneficiary, and return it with the required documents to Claims@aspida.com or by mail to Aspida Life Insurance Company, 2327 Englert Drive, Durham, NC 27713.
  • Aspida says "PDF forms will require a wet signature and additional identity verification by our Client Support team once the PDF form is received"
5
Choose a death benefit payout option: a lump sum, systematic withdrawals over time, or annuitization (periodic payments).
6
Aspida reviews the claim and pays the approved death benefit to each beneficiary.

Required Documents

  • Certified copy of the death certificate
  • Death benefit claim form (claimant statement), one per beneficiaryProvided by Aspida on request. Signed in wet ink.
  • Government-issued photo ID, for each beneficiary
  • IRS Form W-9, for each beneficiary
  • Certificate of Trust and trustee ID, if a trust is named as beneficiary
  • Letters Testamentary or Letters of Administration, if no beneficiary is named and the proceeds go to the estate

Forms Aspida issues1

Death benefit claim form (claimant statement)

Completed by each beneficiary. Sent by the institution on request.1

What happens to each kind of account1

Annuity

On Synergy Choice Max and Synergy Choice Income, beneficiaries receive the full contract value plus prorated index credits, with no withdrawal charge or MVA. Synergy Choice Bonus pays the same plus any unvested premium bonus, which is paid in full at death.1

On the DreamPath RILA the benefit depends on issue age: "If you are between the ages of 18-80 when the contract issues, the benefit received will be the greater of the contract value or the initial premium amount minus withdrawals. If you are 81-85 at issue, the benefit received will be equal to the contract value."1

The Synergy Choice Bonus fact sheet says "Special rules apply if your spouse is co-owner."2

What Aspida provides to the estate1

Tax forms

Aspida mails 1099-R forms by January 31 of the year after the payout, so a beneficiary paid in one calendar year receives the 1099-R the following January.1

What Aspida's agreement and guidance say3

How proceeds are paid

A surviving spouse named as sole beneficiary may elect spousal continuation instead of a death benefit, becoming the new owner and keeping the contract in force.1

Wills, probate and small estates

Annuity death benefits are paid directly to the named beneficiaries, outside probate.1

What it says about taxes

Aspida's DreamPath brochure says "Annuity death benefit proceeds are generally taxed at the beneficiary's ordinary income tax rate."3

Not in Aspida's published guidance1

  • How long a claim takes

Sources3

Download instructions for the whole estate

Aspida Claims can be reached by phone at 1-833-427-7432 and email at Claims@aspida.com for questions throughout the claims process.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Aspida primary sources (22 pages reviewed). How we research.

Aspida death claims support

Aspida Claims

Hours

Monday-Friday 9:00 AM-6:00 PM ET (press Option 1 for Client Support)

Mailing address

Aspida Life Insurance Company, 2327 Englert Drive, Durham, NC 27713
Verified Sep 2026

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