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Home→Financial Institutions→Anchorage Digital→When someone dies

What to do when a Anchorage Digital account holder dies

Contact Anchorage Digital — 5-step process, 6 required documents, and varies significantly based on account structure, jurisdiction, and complexity of the estate; institutional accounts may involve additional legal review

OverviewPreparing your estateWhen someone dies

Anchorage Digital

Brokerage · Online Only

anchorage.com→
A

Anchorage Digital Client Services

Phone1-415-941-6300
Emailcontact@anchorage.com
Mailing Address

Anchorage Digital Bank, N.A., Sioux Falls, SD

WebsiteLearn more→

Anchorage Digital Client Services

Phone1-415-941-6300
Emailcontact@anchorage.com
Mailing Address

Anchorage Digital Bank, N.A., Sioux Falls, SD

WebsiteLearn more→

Anchorage Digital Client Services

Phone1-415-941-6300
Emailcontact@anchorage.com
WebsiteNotify online→
Verified Apr 2026

When a Anchorage Digital account holder passes away, the next step depends on how the investment accounts were set up. Accounts with beneficiary designations or trust ownership transfer outside of probate. Accounts titled solely in the deceased's name require the estate's legal representative to work with Anchorage Digital's Anchorage Digital Client Services (1-415-941-6300) to access and distribute the funds.

To start a claim, contact Anchorage Digital by phone at 1-415-941-6300 or email documentation to contact@anchorage.com. You will need the account holder's full name, account numbers, and a certified death certificate.

Death claim process

Here is the step-by-step death claim process at Anchorage Digital:

Filing a claim

1
Contact Anchorage Digital directly to report the death of an account holder
2
Anchorage Digital will assign a representative to guide the estate through the process
3
Submit required documentation:
  • Certified copy of the death certificate
  • Letters Testamentary or Letters of Administration from the probate court
  • Government-issued photo ID for the executor or personal representative
  • Court order or legal documentation establishing authority over digital assets
4
Anchorage Digital legal and compliance teams review all documentation
5
Upon verification, assets are transferred or liquidated per estate instructions and applicable law

Required Documents

  • Certified death certificate
  • Letters Testamentary or Letters of Administration
  • Government-issued photo ID for executor or personal representative
  • Court order authorizing transfer of digital assets (if required by jurisdiction)
  • Trust documentation (if assets held in trust custody account)
  • Any additional documentation required by Anchorage Digital compliance

Anchorage Digital is an institutional custody platform and does not publish a standard consumer-facing death claim process. Estate settlement for digital assets held in custody may involve additional complexity compared to traditional financial accounts, including private key management, multi-signature authorization changes, and on-chain asset transfers. Estates should engage legal counsel experienced with digital asset estate settlement. Trust-held accounts bypass probate and follow trust terms directly.

Expected timelines at Anchorage Digital: Varies significantly based on account structure, jurisdiction, and complexity of the estate; institutional accounts may involve additional legal review. Delays are almost always caused by incomplete paperwork—gathering all required documents before filing the initial claim helps avoid back-and-forth.

Anchorage Digital requires several documents to process a claim, including Certified death certificate, Letters Testamentary or Letters of Administration, and Government-issued photo ID for executor or personal representative, and additional documentation depending on the account type. Certified copies are typically needed—photocopies are generally not accepted for death certificates or court documents.


Frequently asked questions

The estate representative should contact Anchorage Digital to report the death and initiate estate proceedings. Required documentation typically includes a certified death certificate, Letters Testamentary or Letters of Administration, and government-issued ID for the executor. Assets held in a trust account transfer according to trust terms. Assets in individual accounts require probate or court order. Digital asset estate settlement may involve additional complexity including private key authorization changes.

Anchorage Digital's Anchorage Digital Client Services can be reached by phone at 1-415-941-6300 and email at contact@anchorage.com for questions throughout the claims process.

If the deceased held multiple Anchorage Digital investment accounts, each may require a separate claim or have different documentation requirements. The Anchorage Digital Client Services can confirm which accounts require individual attention and which can be processed together.

Anchorage Digital

Brokerage · Online Only

anchorage.com→
A

Anchorage Digital Client Services

Phone1-415-941-6300
Emailcontact@anchorage.com
Mailing Address

Anchorage Digital Bank, N.A., Sioux Falls, SD

WebsiteLearn more→

Anchorage Digital Client Services

Phone1-415-941-6300
Emailcontact@anchorage.com
Mailing Address

Anchorage Digital Bank, N.A., Sioux Falls, SD

WebsiteLearn more→

Anchorage Digital Client Services

Phone1-415-941-6300
Emailcontact@anchorage.com
WebsiteNotify online→
Verified Apr 2026

Estate planning articles

Learn how to protect your Anchorage Digital accounts and other assets with trusts, beneficiary designations, and estate planning documents.

Estate planning articles

Learn how to protect your Anchorage Digital accounts and other assets with trusts, beneficiary designations, and estate planning documents.

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