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Contact Anchorage Digital — 5-step process, 6 required documents, and varies significantly based on account structure, jurisdiction, and complexity of the estate; institutional accounts may involve additional legal review
Anchorage Digital Client Services
Anchorage Digital Bank, N.A., Sioux Falls, SD
Anchorage Digital Client Services
Anchorage Digital Bank, N.A., Sioux Falls, SD
When a Anchorage Digital account holder passes away, the next step depends on how the investment accounts were set up. Accounts with beneficiary designations or trust ownership transfer outside of probate. Accounts titled solely in the deceased's name require the estate's legal representative to work with Anchorage Digital's Anchorage Digital Client Services (1-415-941-6300) to access and distribute the funds.
To start a claim, contact Anchorage Digital by phone at 1-415-941-6300 or email documentation to contact@anchorage.com. You will need the account holder's full name, account numbers, and a certified death certificate.
Here is the step-by-step death claim process at Anchorage Digital:
Anchorage Digital is an institutional custody platform and does not publish a standard consumer-facing death claim process. Estate settlement for digital assets held in custody may involve additional complexity compared to traditional financial accounts, including private key management, multi-signature authorization changes, and on-chain asset transfers. Estates should engage legal counsel experienced with digital asset estate settlement. Trust-held accounts bypass probate and follow trust terms directly.
Expected timelines at Anchorage Digital: Varies significantly based on account structure, jurisdiction, and complexity of the estate; institutional accounts may involve additional legal review. Delays are almost always caused by incomplete paperwork—gathering all required documents before filing the initial claim helps avoid back-and-forth.
Anchorage Digital requires several documents to process a claim, including Certified death certificate, Letters Testamentary or Letters of Administration, and Government-issued photo ID for executor or personal representative, and additional documentation depending on the account type. Certified copies are typically needed—photocopies are generally not accepted for death certificates or court documents.
The estate representative should contact Anchorage Digital to report the death and initiate estate proceedings. Required documentation typically includes a certified death certificate, Letters Testamentary or Letters of Administration, and government-issued ID for the executor. Assets held in a trust account transfer according to trust terms. Assets in individual accounts require probate or court order. Digital asset estate settlement may involve additional complexity including private key authorization changes.
Anchorage Digital's Anchorage Digital Client Services can be reached by phone at 1-415-941-6300 and email at contact@anchorage.com for questions throughout the claims process.
If the deceased held multiple Anchorage Digital investment accounts, each may require a separate claim or have different documentation requirements. The Anchorage Digital Client Services can confirm which accounts require individual attention and which can be processed together.
Anchorage Digital Client Services
Anchorage Digital Bank, N.A., Sioux Falls, SD
Anchorage Digital Client Services
Anchorage Digital Bank, N.A., Sioux Falls, SD
Learn how to protect your Anchorage Digital accounts and other assets with trusts, beneficiary designations, and estate planning documents.
Learn how to protect your Anchorage Digital accounts and other assets with trusts, beneficiary designations, and estate planning documents.