What to do when a Ameris Bank account holder dies

Processing timelines at Ameris Bank: Varies based on account type, documentation completeness, and whether probate is required. POD beneficiary claims are typically processed faster than probated estates. Incomplete documentation is the most common cause of delays—submitting all required documents with the initial claim helps avoid additional processing time.

Ameris Bank requires several documents to process a claim, including Certified copy of the death certificate, Government-issued photo ID for the claimant, and Letters Testamentary or Letters of Administration (if probate required), and additional documentation depending on the account type. Certified copies are typically needed—photocopies are generally not accepted for death certificates or court documents.

Ameris Bank's Customer Service Center (Death Notifications) can be reached by phone at 1-866-616-6020 and email at callcenter@amerisbank.com for questions throughout the claims process.

When the deceased had multiple Ameris Bank accounts, some may need separate claims while others can be handled together. The Customer Service Center (Death Notifications) can clarify what's needed for each account type.