How to name beneficiaries and fund a trust at Ally Bank

Covers 7 deposit, 3 investment, 4 retirement, and 2 lending accounts — beneficiaries can be managed online

Ally Bank

Subsidiary of Ally Financial Inc.

ally.com
Ally Bank logo

Ally Bank Customer Care

Mailing Address

Ally Bank, PO Box 951, Horsham, PA 19044

Ally Invest
Ally Invest Personal Advice
Ally Auto (Mon-Fri 8am-11pm ET, Sat 9am-7pm ET)
International (Banking)
International (Invest)

Trust Support (call 1-877-247-2559, press 5, then 4 for Trust)

Fax866-699-2969
Mailing Address

Ally Bank, PO Box 951, Horsham, PA 19044

Ally Bank Deposit Operations

Fax866-699-2969
Mailing Address

Ally Bank Deposit Operations, PO Box 951, Horsham, PA 19044 (overnight: 200 Dryden Rd, Suite 1075, Dresher, PA 19025)

Ally Invest (brokerage and Invest IRAs)
Ally Auto (deceased party on a vehicle contract; Mon-Thu 7am-6pm CT, Fri 7am-5pm CT)
Verified Jul 2026

There are two ways to keep your Ally Bank accounts out of probate: adding beneficiary designations and retitling eligible accounts into a revocable living trust. Which approach works best depends on the account type and your overall estate plan.

With 16 product types, Ally Bank offers a range of transfer options. Some accounts support Payable on Death (POD) designations, others can be retitled into a trust, and some require probate if no beneficiary is designated. The sections below break down each step.

Ally Bank Spending AccountAlly Bank Savings AccountMoney Market AccountHigh Yield CDRaise Your Rate CDNo Penalty CDCustodial Account (UTMA/UGMA)
1
Log in at https://www.ally.com/ (or the Ally Mobile app)
2
Deposit accounts (Spending, Savings, Money Market, CD) — go to Profile and Settings, then Beneficiaries:
  • Select Add Beneficiary and choose the account (only one account can be updated at a time)
  • Enter the beneficiary name, relationship, date of birth, and Social Security number
  • There are no primary or contingent designations on deposit accounts — named beneficiaries share the balance
3
Ally Bank IRAs — select the IRA plan from the account list, then choose Beneficiaries:
  • Designate a primary beneficiary before adding a secondary (contingent) beneficiary
  • Up to 6 total beneficiaries (primary and contingent combined) per IRA plan
4
Ally Invest brokerage and Ally Invest IRA accounts cannot be updated in this flow — those require the paper TOD or IRA beneficiary form (see the mail steps)

Required Documents

  • Trust name, date established, and tax ID (EIN or SSN)

Special Requirements

  • Ally Bank deposit accounts (POD) have no contingent beneficiaries — the Deposit Agreement states contingent beneficiaries are not available for POD accounts
  • Only beneficiaries living when all owners have died take; a predeceased beneficiary's share is split proportionally among the surviving beneficiaries
  • Ally Bank IRAs are limited to 6 total beneficiaries (primary and contingent combined), and a primary must be named before a contingent
  • Married residents of community property states must submit a notarized Change of Beneficiary form signed by the spouse to name a non-spouse IRA beneficiary
  • Trusts, minors, and charities as beneficiaries require a call to 1-877-247-2559
  • Ally Invest beneficiary designations are paper-only and are subject to acceptance by Apex Clearing Corporation; TOD registration is not available to residents of all jurisdictions
SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Ally Bank primary sources (20 pages reviewed). How we research.

Download these Ally Bank instructions

Download instructions for the whole estate

A printable PDF with the steps, required documents, and contact details — verified against Ally Bank primary sources. Bring it to the branch or keep it beside the phone.

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