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Ally Bank

Subsidiary of Ally Financial Inc.

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How to name beneficiaries and fund a trust at Ally Bank

Beneficiaries are managed online or by phone. Trust paperwork is taken online, by phone or by mail

There are two ways to keep your Ally Bank accounts out of probate: adding beneficiary designations and retitling eligible accounts into a revocable living trust. Which approach works best depends on the account type and your overall estate plan.

With 16 product types, Ally Bank offers a range of transfer options. Some accounts support Payable on Death (POD) designations, others can be retitled into a trust, and some require probate if no beneficiary is designated. The sections below break down each step.

Beneficiary form at Ally Bank

Change of Beneficiary form (for IRAs).

Ally Bank Spending AccountAlly Bank Savings AccountMoney Market AccountHigh Yield CDRaise Your Rate CDNo Penalty CDCustodial Account (UTMA/UGMA)
1
Log in at ally.com (or the Ally Mobile app)
2
Deposit accounts (Spending, Savings, Money Market, CD): go to Profile and Settings, then Beneficiaries:
  • Select Add Beneficiary and choose the account (only one account can be updated at a time)
  • Enter the beneficiary name, relationship, date of birth and Social Security number
3
Ally Bank IRAs: select the IRA plan from the account list, choose Beneficiaries, and designate a primary beneficiary before adding a secondary (contingent) beneficiary

Required Documents

  • Beneficiary's name
  • Beneficiary's relationship to you
  • Beneficiary's date of birth
  • Beneficiary's Social Security number
  • The account to carry the designation (by phone)

What Ally Bank says about beneficiaries and trusts

Each section is Ally Bank's own statement, with the document it comes from numbered under Sources.

Which accounts take a beneficiary2

Payable-on-death account

Beneficiaries on Spending, Savings, Money Market and CD accounts are added online under Profile and Settings, then Beneficiaries, one account at a time.1

IRA

Ally Bank IRA beneficiaries are set on the IRA plan's Beneficiaries screen in online banking.1

Who can be named3

A trust, payable-on-death accounts

A trust can be a payable-on-death beneficiary, but not through the online flow: customer care gives instructions specific to the situation by phone.1

A minor, payable-on-death accounts

A minor can be a payable-on-death beneficiary, but not through the online flow: customer care gives instructions specific to the situation by phone.1

A charity or nonprofit, payable-on-death accounts

A charity can be a payable-on-death beneficiary, but not through the online flow: customer care gives instructions specific to the situation by phone.1

How many beneficiaries, and how shares are split

Payable-on-death account

Deposit accounts have no primary or contingent designations: contingent beneficiaries are not available, and the named beneficiaries share the balance.2

IRA

An Ally Bank IRA takes up to 6 beneficiaries, primary and contingent combined, and a primary must be named before a contingent.1

What a designation takes to be effective

IRA

Married residents of community property states submit a notarized Change of Beneficiary form signed by the spouse to name a beneficiary other than the spouse.1

Beneficiary forms Ally Bank issues1

Change of Beneficiary form

For IRAs. Completed by the account owner, signed by the spouse. Sent by the institution on request. Must be notarized.1

What Ally Bank's agreement says about beneficiaries1

A beneficiary who dies first

Only beneficiaries living when all owners have died take. A predeceased beneficiary's share is split proportionally among the surviving beneficiaries.1

Which accounts a trust can hold2

Trust account

CDs, Checking (Spending), Savings and Money Market accounts can be held in a trust.3

Ally opens accounts only for personal trusts created for the benefit of individuals or families: revocable, irrevocable or testamentary. Business and corporate trusts are not eligible.4

IRA

IRAs cannot be titled to a trust.3

Trust account forms Ally Bank issues3

Account Application for Trusts

Available to download.5

Return to

Fax: 1-866-699-2969

Mailing address: Ally Bank, PO Box 951, Horsham, PA 19044

Trust Conversion Request

Available to download.6

Return to

Fax: 1-866-699-2969

Mailing address: Ally Bank, PO Box 951, Horsham, PA 19044

Trust/Trustee Maintenance Request

Available to download.7

Return to

Mailing address: Ally Bank, PO Box 951, Horsham, PA 19044

What Ally Bank says about trust accounts4

Whether a new account is opened

An individual or joint account can be converted to a trust account when the account owners are also the grantors of the trust.4

An existing personal account is retitled to the trust on the Trust Conversion Request, provided the same SSN stays on the account.6

Changing or revoking a designation

Any POD or ITF beneficiary on a converted account is removed at conversion, and the trust agreement then governs distribution.6

Who signs for the trust

A trust account can have only one owner, the trust itself, but it can carry multiple trustees. Ally states that any individual named as a trustee in the trust documentation can manage the account and transact on it.4

Ally will not accept a power of attorney on a trust account, or on any other fiduciary account.4

The Deposit Agreement states Ally will assume any trustee named in the trust agreement or Certification of Trust may act individually for the trust.2

Successor trustees

The Deposit Agreement states Ally will not act as trustee or successor trustee under any circumstances.2

Trustee changes after opening, including the death or resignation of a trustee, adding a trustee or a change to the formal trust name, go on the Trust/Trustee Maintenance Request.7

Accounts handled elsewhere1

Ally Invest Securities

Beneficiary designations for Ally Invest brokerage accounts and Ally Invest IRAs8, 9

Fax: 1-866-699-0563

Mailing address: Ally Invest Securities, PO Box 30248, Charlotte, NC 28230

Not in Ally Bank's published guidance1

  • A beneficiary form to download

Sources9

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Ally Bank primary sources (34 pages reviewed). How we research.

Download these Ally Bank instructions

Download instructions for the whole estate

A printable PDF with the steps, required documents, and contact details — verified against Ally Bank primary sources. Bring it to the branch or keep it beside the phone.

Ally Bank estate support

Trust Support (call 1-877-247-2559, press 5, then 4 for Trust)

Fax

1-866-699-2969

Hours

24 hours a day, 7 days a week

Mailing address

Ally Bank, PO Box 951, Horsham, PA 19044
Verified Sep 2026

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