Estate planning as a Wag account holder

Wag! is an on-demand marketplace where pet caregivers — dog walkers, sitters, and boarders — earn money for completed pet care services booked through the Wag! app. Caregivers are paid through a Stripe Express / Stripe Connect account that deposits earnings into a bank account or debit card on a weekly schedule, with an optional Instant Pay feature for a fee. The estate-relevant asset is the unpaid earnings owed for completed services that have not yet paid out — money the estate may be owed. Wag! does not publish a deceased-caregiver or estate-transfer process, and its Terms of Service make a user's rights and obligations non-assignable without Wag!'s prior written consent.

After a Wag account holder dies, Wag Labs, Inc. may transfer earnings to a designated recipient, but this is handled case by case. The outcome depends on the documentation provided and is entirely at Wag Labs, Inc.'s discretion.

What happens at death

Wag! does not publish a dedicated deceased-caregiver or estate-succession process, and its Terms of Service state that "You may not assign any rights or obligations under these Terms without the prior written consent of Wag!" There is no documented beneficiary designation and no self-service account transfer; the Terms contain no death or succession clause. The practical estate asset is the caregiver's unpaid earnings — money Wag! owes for completed pet care services that have not yet paid out. Caregiver earnings settle on a pay cycle running Tuesday through Monday, are processed each Wednesday, and pay out the following Friday through Stripe to a bank account or debit card, so earnings from recently completed services may still be sitting unpaid in the caregiver's Stripe Express balance. The estate may seek to recover those owed earnings by contacting Wag! support with proof of death and proof of authority to act for the estate. Because Wag! reviews these situations individually rather than through a published procedure, the policy is classified as case-by-case: the owed earnings are a debt that may be claimable, but the timeline, documentation, and outcome are not publicly documented and are determined by Wag! on request. Funds that already paid out are no longer with Wag! — they went to the bank account or debit card connected through Stripe.