Estate planning as a Udemy account holder

Udemy, Inc. reviews transfer requests for revenue individually upon receipt of documentation

Udemy, Inc.

Creator Platforms

udemy.com
Udemy, Inc. logo

Udemy Support

HoursContact is through the "Contact Us" button on any Help Center article, which connects English-language users to the virtual agent "Alex" and can route to an email ticket. Udemy's contact article lists no phone line.

Udemy Support (no dedicated estate or deceased-user channel; use the Contact Us flow)

Verified Sep 2026

Udemy is an online learning marketplace with two sides. Instructors publish courses and earn a revenue share that Udemy pays out through PayPal, Payoneer, Tipalti, or U.S. direct deposit. Students buy individual courses under a personal, non-transferable license, and some hold Udemy credits, a stored balance applied to future course purchases. Udemy's Terms of Use state that when a user dies, the account is closed. The estate-relevant assets are an instructor's unpaid revenue, the account's purchase and payout records, and any Udemy credits.

After a Udemy account holder dies, Udemy, Inc. may transfer revenue to a designated recipient, but this is handled case by case. The outcome depends on the documentation provided and is entirely at Udemy, Inc.'s discretion.

What happens at death

Udemy's Terms of Use (last updated July 31, 2026) state in the Accounts section: "In the event of the death of a user, the account of that user will be closed." The same section says a user "may not transfer your account to someone else or use someone else's account," and section 12.8 says a user "may not assign or transfer these Terms (or the rights and licenses granted under them)." What that closure means differs by side of the marketplace. For a student, purchased courses are a "limited, non-exclusive, non-transferable license," and Udemy's closure article states that closing an account means losing access to all enrolled courses, so the course library ends with the account. For an instructor, the Instructor Terms (last updated July 29, 2026) say that when an account is deleted, Udemy will "use commercially reasonable efforts to make any remaining scheduled payments that are owed to you before deleting your account," and that students who enrolled may keep access to the courses. The Instructor Terms also say that if Udemy "cannot settle funds into your payment account" after the period set by unclaimed property laws, it may submit those funds to the appropriate government authority. Udemy publishes no deceased-user form or estate procedure describing how a payout owed to a deceased instructor is redirected to an estate, so that part is handled case by case through Udemy Support.

Planning your estate

Protecting Udemy revenue while the account is active

No beneficiary designation, revenue can only be redeemed, not transferred, and 5-step plan.

View details →

When someone dies

Handling Udemy revenue after a death

Transfer is handled on a case-by-case basis, 7-step process, and 4 required documents.

View details →

Udemy does not support beneficiary designations. Unlike bank accounts or investment accounts, there is no way to formally name a beneficiary on this type of account.


Frequently asked questions

Udemy pays instructors through PayPal, Payoneer, Tipalti, or U.S. direct deposit. The Instructor Terms say payment is made within 45 days of the end of the month in which the fee was received or course consumption occurred, provided the amount payable is at least $25 USD; smaller amounts are held until they reach $25 USD or the end of the calendar year in which they were earned, whichever comes first. The Help Center adds that payments are typically sent within the first 10 business days of the payment month and that balances under $25 USD are issued in December.

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Sources

Data sourced from Udemy, Inc. primary sources (12 pages reviewed). How we research.

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