Can you pass on your T-Mobile account when you die?
A T-Mobile account can pass to a family member after a death. While alive, the account holder can use transferring the account and authorized users.
Protecting T-Mobile accounts while the account is active
No beneficiary designation, lifetime transfer options for accounts, and 7-step plan.
How to protect your T-Mobile account while you are alive →Someone died. Handling T-Mobile accounts after a death
Accounts can be transferred to family members, 8-step process, and 5 required documents.
What happens to a T-Mobile account when someone dies →T-Mobile is a wireless carrier. A T-Mobile account holds the phone lines and numbers, the AutoPay billing relationship, device balances financed through an Equipment Installment Plan (EIP), and the T-Mobile Tuesdays perks delivered weekly through the T-Life app.
T-Mobile US' terms give a family member a path to a T-Mobile account after the holder dies. While the account holder is alive, T-Mobile US allows transferring the account and authorized users.
What happens to T-Mobile at death
- Transferable to family
A family member can transfer one or more of the deceased owner's lines to an account in their own name, close the account, or combine the two.1
Naming who acts after a death
- Designation
There is no way to name a beneficiary on a T-Mobile account; ownership of a line moves through a Change of Responsibility, which only the current owner can authorize.2
Other companies and product lines involved1
- T-Mobile Money (Coastal Community Bank)
A T-Mobile Money checking or savings account, settled with the bank3
T-Mobile US publishes its own process for a deceased person's account: Cancel or Change Ownership form for a deceased family member; a written request goes by mail to T-Mobile Wireless, PO Box 37380, Albuquerque, NM 87176-7380. There is no way to name a beneficiary or successor on a T-Mobile account.
Sources
Data sourced from T-Mobile US, Inc. primary sources (10 pages reviewed). How we research.
T-Mobile customer support
T-Mobile Customer Care
Phone
TTY
Hours
Mailing address
Website
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