Planning ahead for your Square Enix account

Square Enix Holdings Co., Ltd. account cannot be transferred and have no beneficiary option — here is what you can do while the account is active

Square Enix Holdings Co., Ltd.

Gaming

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Square Enix Support Center (Account)

Square Enix Support Center (no dedicated estate process; account and subscription cancellation are self-service)

Verified Jul 2026

Because Square Enix account are forfeited at death under Square Enix Holdings Co., Ltd.'s terms, the only way to preserve their value is through action taken while the account is active.

How to protect your Square Enix account

4 steps for managing your Square Enix account during your lifetime:

1
Because a Square Enix Account, its characters, and its purchased content cannot be transferred to anyone, the only thing your executor can act on is recurring billing. Record the Square Enix ID (or the email and security-question details) where your executor will find it so they can cancel any FFXIV or FFXI subscription quickly.
2
Note which games carry a recurring subscription (FINAL FANTASY XIV and FINAL FANTASY XI bill on a recurring basis through the Mog Station / Account Management System) versus one-time purchases, so your executor knows what is still charging.
3
Use up or spend down any Crysta balance during your lifetime if it matters to you. Crysta and other virtual credits have no monetary value under Square Enix's terms and are not refundable or transferable, so they are simply lost at death.
4
Do not write down passwords for the purpose of having someone log in and "keep" or sell a character. Square Enix prohibits account, character, and virtual-good transfers; the only legitimate post-death action is cancelling billing or the account.

Should you save your passwords for your family?

Some people store account passwords so a family member can sign in later. The practice has three practical limits:

  • Two-factor authentication often blocks it. Most accounts require a second factor — a code sent to a phone, an authenticator app, a passkey, or a physical key. A saved password alone frequently does not grant access, and the recovery codes that would are easy to lose or let go stale.
  • It usually conflicts with the platform's terms. Most operators prohibit account sharing and signing in as another person, including after a death. Stored credentials are not the operator's recognized access path, and using them can violate the terms of service.
  • Operators provide other paths. Where an operator offers a designation tool — Apple's Legacy Contact, Google's Inactive Account Manager, a beneficiary designation — that mechanism grants access the operator recognizes. A password manager's own emergency-access or legacy feature passes credentials through a controlled process. Digital assets named in a will or trust give a fiduciary authority under each state's Revised Uniform Fiduciary Access to Digital Assets Act (RUFADAA).

Frequently asked questions

Because the account, characters, and purchased content cannot be transferred to anyone, the only thing your executor can act on is recurring billing. Record the Square Enix ID where your executor will find it so they can cancel any FINAL FANTASY XIV or FINAL FANTASY XI subscription quickly, and note which games are recurring subscriptions versus one-time purchases. Spend down any Crysta balance you care about, since it has no monetary value and is lost at death.

No. Square Enix does not offer a beneficiary designation, a legacy-contact setting, or any inheritance mechanism for an account. The account, its characters, purchased game licenses, and any Crysta balance are licensed on a non-transferable basis and have no monetary value under Square Enix's terms. Lifetime planning is limited to recording the Square Enix ID so your executor can cancel recurring billing, and spending down any Crysta balance you care about.

Recording that a Square Enix account exists, alongside other accounts, gives a fiduciary the information needed to reach the operator through its official process.

Square Enix does not offer beneficiary designations, so there is no program-level mechanism for directing account to a specific person at death.

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Sources

Data sourced from Square Enix Holdings Co., Ltd. primary sources (8 pages reviewed). How we research.