Planning ahead for your Spotify accounts

Spotify AB accounts cannot be transferred and have no beneficiary option — here is what you can do while the account is active

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Spotify Support

HoursNo phone support. Spotify states: "We currently don't offer support by phone." Contact via the web form at support.spotify.com/contact-spotify-support/, the Spotify Community forum, or social channels (@SpotifyCares on X/Twitter).

Spotify Support

HoursNo phone support. Spotify states: "We currently don't offer support by phone." Contact via the web form at support.spotify.com/contact-spotify-support/, the Spotify Community forum, or social channels (@SpotifyCares on X/Twitter).

(General customer service)

Verified Jul 2026

Because Spotify accounts are forfeited at death under Spotify AB's terms, the only way to preserve their value is through action taken while the account is active.

How to protect your Spotify accounts

7 steps for managing your Spotify accounts during your lifetime:

1
Note that you hold a Spotify account and which email it uses, so your executor or a trusted family member can identify it. Self-service closure at spotify.com/account/close/ is the simplest path once someone has access.
2
If you manage a Family or Duo plan, let members know they will need their own subscription after your death. Their individual accounts and playlists persist on free tier, but Premium features stop.
3
Use purchased audiobooks promptly. Per Spotify's Close Account article, audiobook purchases are forfeited upon closure and there is no transfer mechanism.
4
Make sentimental playlists public or collaborative so family members can follow them and copy the track listings before your account is closed.
5
Redeem any gift card balances before closure — remaining balances are forfeited, and Spotify's Terms state that Spotify "will not refund any amounts that you have already paid" outside of limited circumstances.
6
If your Spotify account is linked to Facebook login, note that a memorialized Facebook account will block sign-in. Setting a standalone Spotify email and password on the account keeps it from depending on Facebook.
7
If you are a recording artist with a Spotify artist profile, note that Spotify for Artists is a separate product with different estate implications. See the Spotify for Artists entry.

Family sharing

Spotify Premium Family ($21.99/mo in the US) covers up to 6 accounts for family members who reside at the same address. Each family member has an independent account with their own playlists, saved music, and listening history; the plan manager invites members who then confirm the shared address. Spotify Premium Duo ($18.99/mo in the US) is a separate plan for 2 people at the same address. When the plan manager closes their account, other members lose Premium but keep their individual accounts and library on free tier. Members can start their own paid subscription to restore Premium features.

Should you save your passwords for your family?

Some people store account passwords so a family member can sign in later. The practice has three practical limits:

  • Two-factor authentication often blocks it. Most accounts require a second factor — a code sent to a phone, an authenticator app, a passkey, or a physical key. A saved password alone frequently does not grant access, and the recovery codes that would are easy to lose or let go stale.
  • It usually conflicts with the platform's terms. Most operators prohibit account sharing and signing in as another person, including after a death. Stored credentials are not the operator's recognized access path, and using them can violate the terms of service.
  • Operators provide other paths. Where an operator offers a designation tool — Apple's Legacy Contact, Google's Inactive Account Manager, a beneficiary designation — that mechanism grants access the operator recognizes. A password manager's own emergency-access or legacy feature passes credentials through a controlled process. Digital assets named in a will or trust give a fiduciary authority under each state's Revised Uniform Fiduciary Access to Digital Assets Act (RUFADAA).

Frequently asked questions

Record which email address your Spotify account uses and where a family member or executor can find it, since self-service closure at spotify.com/account/close/ is the simplest path once someone has access. If you manage a Premium Family or Duo plan, let members know they will need their own subscription after your death — their individual accounts and playlists persist on the free tier, but Premium stops. Use purchased audiobooks and redeem any gift card balance while you can, because both are forfeited on closure. Make sentimental playlists public or collaborative so family can follow and copy the track listings. If your account signs in via Facebook, set a standalone Spotify email and password so a memorialized Facebook account does not block access.

Listing the Spotify account in an estate inventory identifies it for a fiduciary, who works through the operator's official channels to manage or close it.

Spotify does not offer beneficiary designations, so there is no program-level mechanism for directing accounts to a specific person at death.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Spotify AB primary sources (7 pages reviewed). How we research.