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The Kroger Co.

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Can you pass on your Kroger points when you die?

The Kroger's terms forfeit Kroger points at death. While alive, the account holder can use family pooling.

Kroger runs a grocery loyalty program built around the Kroger Plus / Shopper's Card (or Alternate ID). The loyalty account holds a Fuel Points balance, digital coupons loaded to the Card, any Cash Back Offer rewards balance, and a paid Boost membership.

Under The Kroger's terms, Kroger points are forfeited when the account holder dies. While the account holder is alive, The Kroger allows family pooling.

What happens to Kroger at death

Forfeited at death

Kroger's loyalty assets are forfeited at death by default, and none of them transfer to an outside person.1

Naming who acts after a death

Designation

There is no beneficiary designation for the Kroger loyalty program; the one continuity path is household Shopper's Card account linking among members at the same address.1

Other companies and product lines involved1

Kroger Rewards Mastercard

The co-branded credit card, a separate issuer product with its own estate process2

Sources2

The Kroger publishes no process specific to a deceased person's account; a written request goes by email to customerservice@kroger.com. There is no way to name a beneficiary or successor on a Kroger account.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from The Kroger Co. primary sources (7 pages reviewed). How we research.

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Kroger Customer Service

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