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Kohl's, Inc.

Retail Rewards

kohls.com

Can you pass on your Kohl's rewards when you die?

Kohl's' terms forfeit Kohl's rewards at death.

Kohl's Rewards is the free loyalty program at Kohl's. Members earn rewards at 5% of Qualifying Purchases, or 7.5% with a linked Kohl's Credit Card or Kohl's Rewards Visa, as a Rewards Balance that converts into $5-increment Kohl's Cash coupons spent in store, online or in the Kohl's App.

Under Kohl's' terms, Kohl's rewards are forfeited when the account holder dies. Kohl's allows no lifetime transfer of rewards; the account holder can only redeem them.

What happens to Kohl's at death

Forfeited at death

The Kohl's Rewards Account is nontransferable and closing it forfeits the accumulated Rewards Balance, so Rewards and Kohl's Cash pass to no one at death by default.1

Naming who acts after a death

Designation

There is no way to name a beneficiary on a Kohl's Rewards Account, and the account is nontransferable.1

Other companies and product lines involved1

Kohl's Credit Card and Kohl's Rewards Visa

Kohl's Card and payment questions; credit products involving Capital One, N.A., with their own estate process2

Phone: 1-844-463-7013

Hours: 24 hours a day, 7 days a week

Sources2

Kohl's publishes no process specific to a deceased person's account; the request starts by phone at 1-844-564-5704. There is no way to name a beneficiary or successor on a Kohl's account.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Kohl's, Inc. primary sources (3 pages reviewed). How we research.

Kohl's customer support

Kohl's Rewards Customer Service

Verified Sep 2026

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