Planning ahead for your Gold+ points

Lifetime transfer options and steps to take now for Hertz points

Hertz Customer Support

Hertz Gold+ Rewards Desk

HoursMonday through Friday, 6:00 a.m. to 7:00 p.m. CT
Verified Sep 2026

While Hertz does allow post-death transfer of points, lifetime planning gives the account holder more control over how points are shared and used.

Gold+ allows members to transfer points to other program members during their lifetime. Fees may apply, but this is a direct way to move points to family members while you are alive.

How to protect your Gold+ points

6 steps for managing your Gold+ points during your lifetime:

1
Record the Hertz Gold+ account number and the email address on the account in the estate planning file, so an executor can locate the account and identify the intended family recipient.
2
Enroll the intended family recipient in Hertz Gold+ if they are not already a member (free at https://www.hertz.com/us/en/enrollment) and make sure they complete a rental so they have rental activity in the prior 12 months — the published transfer rule requires it of the receiving account.
3
Keep the account active so points are not forfeited:
  • All points are forfeited and removed after 12 consecutive months of no rental activity
  • Standard points are valid for five years from the date they were earned; the five-year expiration does not apply to residents of Canada
  • Transferring points to an immediate family member, and redeeming points at the time of booking, do not count as rental activity — completing the rental booked with those points does
  • Bonus points earned in a limited time promotion carry an earlier expiration date disclosed in that promotion's terms
4
Use the once-per-calendar-year family transfer while living. Because the FAQ requires that a transfer be initiated by the member who owns the points, a lifetime transfer is the one path that does not depend on Hertz exercising discretion after a death.
5
Consider exchanging points for frequent traveler miles or points with a participating partner (minimum 600-point balance, 600-point increments) if the partner program has a better survivor path than Hertz does.
6
Tell the executor or next of kin that point transfers run through the Rewards Desk at 1-888-999-4900 and that the FAQ allows additional transfers in special cases such as death with appropriate documentation.

Family sharing

Per the Gold+ FAQ, points can be transferred to or from an immediate family member who is also a Gold+ member, once per calendar year. The receiving family member must have had rental activity in the prior 12 months (earning or redeeming points through a completed rental). Transfers must be initiated by the member who owns the points; requests made by the receiving member cannot be processed. Transfers run only between Gold+ accounts and cannot be used for airline, hotel or other travel programs, and transferring points does not count as rental activity for expiration purposes. A family member who is not yet a member can join for free at hertz.com or in the app. Separately, the Hertz Gold+ Terms and Conditions allow points to be exchanged for frequent traveler miles or points with participating partners (minimum 600-point balance, redemptions in 600-point increments); once exchanged, the partner program's own rules govern. Note that the Terms and Conditions page describes transfers more narrowly than the FAQ — see dataQualityNotes.

Should you save your passwords for your family?

Some people store account passwords so a family member can sign in later. The practice has three practical limits:

  • Two-factor authentication often blocks it. Most accounts require a second factor — a code sent to a phone, an authenticator app, a passkey, or a physical key. A saved password alone frequently does not grant access, and the recovery codes that would are easy to lose or let go stale.
  • It usually conflicts with the platform's terms. Most operators prohibit account sharing and signing in as another person, including after a death. Stored credentials are not the operator's recognized access path, and using them can violate the terms of service.
  • Operators provide other paths. Where an operator offers a designation tool — Apple's Legacy Contact, Google's Inactive Account Manager, a beneficiary designation — that mechanism grants access the operator recognizes. A password manager's own emergency-access or legacy feature passes credentials through a controlled process. Digital assets named in a will or trust give a fiduciary authority under each state's Revised Uniform Fiduciary Access to Digital Assets Act (RUFADAA).

Frequently asked questions

Yes. The Gold+ FAQ allows a transfer to an immediate family member who is also a member, once per calendar year. The recipient must have had rental activity in the prior 12 months. Transfers must be initiated by the member who owns the points — a request from the receiving member cannot be processed — and transfers run only between Gold+ accounts, not to airline, hotel, or other travel programs.

Yes, under two separate rules. Standard points are valid for five years from the date they were earned, and this five-year expiration does not apply to residents of Canada. Separately, all points are forfeited and removed after 12 consecutive months of no rental activity. Transferring points to a family member and redeeming points at booking do not count as rental activity, though completing the rental booked with those points does. Bonus points from a promotion carry an earlier expiration date disclosed in that promotion's terms.

Yes. The Hertz Gold+ Terms and Conditions allow points to be exchanged for frequent traveler miles or points with participating partners, with a minimum balance of 600 points and redemptions in 600-point increments. Once points are exchanged, the partner program's own rules on validity, redemption, and expiration apply. Certain participating accounts may not be permitted to exchange points.

Enroll the intended family recipient in Gold+ well in advance and have them complete a rental so they have rental activity in the prior 12 months, record the account number and account email in the estate plan, and plan redemptions around the five-year validity period. Because the FAQ requires a transfer to be initiated by the member who owns the points, a lifetime transfer is the one path that does not depend on Hertz exercising discretion after a death.

An inventory listing the Gold+ account lets a fiduciary identify it and act on it through the operator's official channels.

Gold+ does not offer beneficiary designations, so there is no program-level mechanism for directing points to a specific person at death.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Hertz primary sources (7 pages reviewed). How we research.

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