Can you pass on your CVS ExtraBucks when you die?
CVS Pharmacy's terms forfeit CVS ExtraBucks at death. While alive, the account holder can use family pooling.
Protecting CVS ExtraBucks while the account is active
No beneficiary designation, lifetime transfer options for ExtraBucks, and 5-step plan.
How to protect your CVS ExtraBucks while you are alive →Someone died. Handling CVS ExtraBucks after a death
ExtraBucks are forfeited under the official terms, 5-step process, and 4 required documents.
What happens to CVS ExtraBucks when someone dies →CVS ExtraCare is the free loyalty program of CVS Pharmacy. Members earn 2% back in ExtraBucks Rewards, held in the CVS Health app and on CVS.com. ExtraCare Plus is a paid recurring membership with free prescription delivery, a 20% discount on CVS Health brand products and a monthly bonus reward.
Under CVS Pharmacy's terms, CVS ExtraBucks are forfeited when the account holder dies. While the account holder is alive, CVS Pharmacy allows family pooling.
What happens to CVS at death
- Forfeited at death
Under the ExtraCare Terms, membership cannot be transferred and rewards are not property of the member, so unredeemed ExtraBucks Rewards cannot be claimed by an estate or reassigned to an heir.1
Naming who acts after a death
- Designation
There is no way to name a beneficiary for ExtraBucks Rewards: membership is personal and non-transferable, and rewards are not property of any ExtraCare member.1
Other companies and product lines involved3
- CVS Pharmacy, prescription records
The completed authorization for the decedent's prescription record, by mail, fax or email2
Email: PrescriptionRecordSvcCenter@cvshealth.com
Fax: 1-401-652-1593
Mailing address: One CVS Drive, MC-B120, Woonsocket, RI 02895
- CVS Health Privacy Office
Other health-information rights, such as an accounting of disclosures or records held outside the pharmacy3
Phone: 1-833-571-1784
Email: PrivacyOffice@CVSHealth.com
Mailing address: One CVS Drive, Woonsocket RI 02895
- CVS Corporation, Customer Relations
General customer correspondence by mail4
Mailing address: CVS Corporation, Customer Relations, One CVS Drive, Woonsocket, RI 02895
Sources4
- 1.ExtraCare Terms and Conditions, Last Updated August 31, 2026
- 2.CVS Pharmacy Authorization for Disclosure of Protected Health Information
- 3.CVS Pharmacy Notice of Privacy Practices, effective as of 09/01/2025
- 4.Contact Us
CVS Pharmacy publishes no process specific to a deceased person's account; a written request goes by mail to CVS Health Corporation, 1 CVS Drive, Woonsocket, RI 02895. There is no way to name a beneficiary or successor on a CVS account.
Sources
Data sourced from CVS Pharmacy, Inc. primary sources (10 pages reviewed). How we research.
CVS customer support
ExtraCare Customer Service
Phone
Hours
Website
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