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OpenAI, L.L.C.

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How to protect your ChatGPT account while you are alive

There is no way to name a beneficiary or successor on a ChatGPT account. OpenAI allows no transfer of the account while the holder is alive.

Because OpenAI's terms close a ChatGPT account at death, anything kept from it is exported, moved or handed over while the holder is alive. There is no way to name a beneficiary or successor on a ChatGPT account. OpenAI allows no transfer of the account while the holder is alive.

How to protect your ChatGPT accounts

1
Export your account data regularly through Settings, then Data controls, then Export data, and keep the archive on an encrypted drive or in an estate vault. Allow up to 7 days for it to arrive, and download it within 24 hours of receiving the link.
2
Copy each custom GPT's and project's name, description, instructions, conversation starters, action schemas and knowledge file contents into storage outside ChatGPT, so a successor can rebuild them on their own account.
3
Record that you hold an OpenAI account and which email address or phone number it uses, so your executor can identify it; every OpenAI channel starts from that identifier.
4
Write down where the subscription is billed. A plan bought on chatgpt.com is cancelled in ChatGPT billing settings or by deleting the account; a plan bought in the iOS or Android app is managed by Apple or Google and is not cancelled by deleting the account.
5
Keep prepaid Service Credits low, since a balance left at death lapses.
6
Keep custom GPTs you depend on for work in a ChatGPT Business or Enterprise workspace, where a removed member's projects and GPTs are reassigned to a workspace owner rather than deleted.
7
In a Business, Enterprise, Edu or Healthcare workspace, keep at least two Owners, and have the workspace rather than an individual seat hold the conversations, GPTs, projects and connectors that need to outlive any one member.
8
Say in your estate plan whether you want the account preserved or deleted, and note whether its email also reaches an OpenAI Ads account.

Naming who acts after a death

Designation

There is no legacy contact, delegate or account transfer feature on any ChatGPT tier.1

What OpenAI, L.L.C.'s terms say about sharing and transfers6

Transferring the account or registration

OpenAI accounts are non-transferable, and the Terms of Use void any attempt to assign or transfer rights under them.1

A ChatGPT subscription cannot be transferred from one account to another; OpenAI directs a member to cancel on the current account and resubscribe from the account they want.2

Family plans and household sharing

There is no family plan, household member access or family-sharing tier on Free, Go, Plus or Pro.1

Workspace roles and admin access

ChatGPT Business, Enterprise, Edu and ChatGPT for Healthcare are multi-seat workspaces in which each seat is tied to an individual login. When a member is removed, their projects and GPTs are reassigned to a workspace owner and are not flagged for deletion.3

Self-service data export and self-service deletion are not available in ChatGPT Business, Enterprise, Edu or ChatGPT for Healthcare workspaces; those go through the organization.3, 4

Exporting and backing up data

The account export is requested in Settings, then Data controls, then Export data. The ZIP holds the chat history and other account data, with the conversations in conversations.json.5

Expiry and activity requirements

Service Credits are non-transferable, are not refundable except where required by law, and expire one year after the date of purchase or issuance if not used.6

Fees

Pro is offered at two levels, $100 and $200 per month, and as of September 10, 2026 OpenAI paused new sign-ups and upgrades to the $200 plan.7

Sources7

Should you save your passwords for your family?

Some people store account passwords so a family member can sign in later. The practice has three practical limits:

  • Two-factor authentication often blocks it. Most accounts require a second factor — a code sent to a phone, an authenticator app, a passkey, or a physical key. A saved password alone frequently does not grant access, and the recovery codes that would are easy to lose or let go stale.
  • It usually conflicts with the platform's terms. Most operators prohibit account sharing and signing in as another person, including after a death. Stored credentials are not the operator's recognized access path, and using them can violate the terms of service.
  • Operators provide other paths. Where an operator offers a designation tool — Apple's Legacy Contact, Google's Inactive Account Manager, a beneficiary designation — that mechanism grants access the operator recognizes. A password manager's own emergency-access or legacy feature passes credentials through a controlled process. Digital assets named in a will or trust give a fiduciary authority under each state's Revised Uniform Fiduciary Access to Digital Assets Act (RUFADAA).
SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from OpenAI, L.L.C. primary sources (15 pages reviewed). How we research.

ChatGPT customer support

OpenAI Help Center and Support

Verified Sep 2026

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