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How to protect your Chase UR points while you are alive

There is no way to name a beneficiary or successor on a Chase UR account. While the account holder is alive, JPMorgan Chase allows transfers to a partner program and authorized users.

JPMorgan Chase's terms provide a path for Chase UR points after a death, and what the account holder sets up in advance decides how smoothly that path runs. There is no way to name a beneficiary or successor on a Chase UR account. While the account holder is alive, JPMorgan Chase allows transfers to a partner program and authorized users.

How to protect your Chase UR points

1
With partner-transfer access (Sapphire Reserve, Sapphire Preferred or Ink Business Preferred), move points you plan to use to airline and hotel partners while you are alive. Moved points then follow the partner program's terms, including its death policy.
2
Choose your one transferable household member deliberately. On the Sapphire cards, the first authorized user who receives a transfer becomes the only authorized user eligible to receive transfers.
3
Combine points onto a card with partner-transfer access, since the Freedom and Freedom Unlimited agreements carry no partner-transfer clause. Combining does not change the one-cent conversion at death.
4
Redeem points you do not intend to use. At death the whole balance converts at one cent per point, with no choice of redemption method for the estate.
5
Leave your executor the Chase Estate Services number, 1-866-926-6909 (Mon-Fri 8 AM to 7 PM ET), and the online notification form. The conversion is automatic once someone notifies Chase.
6
Keep the card account current. An account closed for misuse, fraud or unpaid debts loses its points, and Chase does not reinstate them.
7
Write down which Chase cards you hold and roughly what each carries, so your executor can confirm the credit was applied and ask for a refund of any credit balance left on the card account.

Naming who acts after a death

Designation

There is no way to name a beneficiary for Ultimate Rewards points; the agreements state that points can't be transferred by operation of law, such as by inheritance.1, 2, 3, 4

What JPMorgan Chase's terms say about sharing and transfers4

Transfers to a partner program

Chase names Sapphire Reserve, Sapphire Preferred and Ink Business Preferred as the cards that can transfer points to travel partners; the Freedom and Freedom Unlimited agreements contain no partner-transfer clause.5, 3, 4

Chase shows the currently eligible partner programs in the "Transfer to Travel Partners" section of the Chase Travel portal, after the cardmember signs in.5

On the Sapphire cards, points transfer in 1,000-point increments, and only to participating frequent travel program accounts of the cardholder or one household member listed on the account as an authorized user.1, 2

Most partner transfers process by the next business day but can take up to 7 business days. Transferred points come under the partner program's terms, can't be refunded, and the transaction can't be canceled.1, 2

Authorized users and delegates

Once points go to an authorized user, that person is the only authorized user eligible to receive point transfers through the program.1, 2

Fees

A point transfer fee may apply to a partner transfer.1, 2

Expiry and activity requirements

Points do not expire as long as the account is open and in good standing.1

Sources5

Should you save your passwords for your family?

Some people store account passwords so a family member can sign in later. The practice has three practical limits:

  • Two-factor authentication often blocks it. Most accounts require a second factor — a code sent to a phone, an authenticator app, a passkey, or a physical key. A saved password alone frequently does not grant access, and the recovery codes that would are easy to lose or let go stale.
  • It usually conflicts with the platform's terms. Most operators prohibit account sharing and signing in as another person, including after a death. Stored credentials are not the operator's recognized access path, and using them can violate the terms of service.
  • Operators provide other paths. Where an operator offers a designation tool — Apple's Legacy Contact, Google's Inactive Account Manager, a beneficiary designation — that mechanism grants access the operator recognizes. A password manager's own emergency-access or legacy feature passes credentials through a controlled process. Digital assets named in a will or trust give a fiduciary authority under each state's Revised Uniform Fiduciary Access to Digital Assets Act (RUFADAA).
SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from JPMorgan Chase primary sources (8 pages reviewed). How we research.

Chase UR customer support

Chase Credit Card Customer Service

Verified Sep 2026

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