Estate planning as a Canva account holder

Canva is a visual design platform covering graphic design, documents, spreadsheets, whiteboards, website publishing, and print. A Canva account can hold designs, Brand Kits (logos, colors, fonts, and brand assets), templates, uploaded media, Canva Docs and Sheets, whiteboards, published websites, and print order history — user-created work that often exists nowhere else. Paid workspaces (Canva Pro, Business, Enterprise, and legacy Canva Teams) add shared folders, Brand Templates, and admin controls, and they renew automatically each billing cycle. Canva publishes no process for a deceased account holder.

Canva Pty Ltd reviews transfer requests for Canva accounts on a case-by-case basis after the account holder's death. Approval is at the company's sole discretion, and documentation requirements must be met before any transfer is considered.

Canva supports transferring accounts to another person during the account holder's lifetime.

What happens at death

Canva has no publicly documented bereavement, estate, or deceased-account process. There is no dedicated form, no memorial account option, and no support path published for next of kin — a full read of the Terms of Use, the Privacy Policy, and the Authority Request Policy turns up no death, deceased, estate, executor, beneficiary, or next-of-kin provision anywhere. The Terms of Use (effective 19 August 2026) grant "a non-exclusive, limited, non-transferable, freely revocable license to access and use the Service" and add that "Each person must have a unique account and you're responsible for any activity conducted on your account" (sec. 2(b)); assignment is barred "without Canva's written consent" (sec. 16(g)). On termination, "You will lose access to your Designs, User Content, and any other information uploaded to the Service (and we may delete all such data unless legally prohibited)" (sec. 15(c)). Because Canva's own terms leave assignment open where Canva consents in writing, and because Canva handles stranded-team situations through support rather than by rule — its help center tells team members who can no longer reach their owner to contact Canva through the Help Assistant so Canva can step in — a survivor's request is reviewed at Canva's discretion. That is why this is case-by-case rather than an outright bar. On a paid team, an admin can transfer a member's designs to another member as part of removing them, which is the one structured path that does not depend on Canva's discretion.