Estate planning as a Canva account holder

Canva is a visual design platform covering graphic design, documents, whiteboards, website publishing, and print. A Canva account can hold designs, Brand Kits (logos, colors, fonts, brand voice), templates, uploaded media, Canva Docs, whiteboards, published websites, and print order history — user-created work that exists nowhere else, since Canva's native format is proprietary and Canva Websites are hosted only on Canva. Paid workspaces (Canva Pro, Business, Enterprise, and legacy Canva Teams) add shared folders, Brand Templates, and admin controls, and they renew automatically. Canva publishes no process for a deceased account holder.

Canva Pty Ltd reviews transfer requests for Canva accounts on a case-by-case basis after the account holder's death. Approval is at the company's sole discretion, and documentation requirements must be met before any transfer is considered.

Canva supports transferring accounts to another person during the account holder's lifetime.

What happens at death

Canva has no publicly documented bereavement, estate, or deceased-account process. There is no dedicated form, no memorial account option, and no support path published for next of kin. The Terms of Use grant "a non-exclusive, limited, non-transferable, freely revocable license to access and use the Service" and add that "Each person must have a unique account" (sec. 2(b)); assignment is barred "without Canva's written consent" (sec. 16(g)). On termination, "You will lose access to your Designs, User Content, and any other information uploaded to the Service (and we may delete all such data unless legally prohibited)" (sec. 15(c)). Because Canva's own terms leave assignment open where Canva consents in writing, and because Canva handles team-ownership takeovers through support rather than by rule, a survivor's request is reviewed at Canva's discretion — hence case-by-case rather than an outright bar. On a paid team, an admin can transfer a member's designs to another member as part of removing them, which is the one structured path that does not depend on Canva's discretion.