
How to name beneficiaries and fund a trust at Zurich
Beneficiaries are managed by mail. Trust paperwork is taken by mail
For Zurich policyholders, estate planning comes down to one critical step: making sure the right beneficiaries are named on every policy. Insurance proceeds bypass probate entirely and go directly to whoever is listed—regardless of what a will says. When estate tax planning or controlled distributions are a factor, a trust can be named as beneficiary instead.
Zurich offers 6 policies, each with its own transfer rules. The sections below cover how to set up beneficiaries, fund a trust, and which products support each approach.
Beneficiary form at Zurich
Request for Service (ZM-23490HN) (for life insurance policys) and Non-Financial Change Form (ZA-1025) (for annuitys).
Open the form →- Download the Request for Service (ZM-23490HN) from the policy owner page
- Section 1 (Change Beneficiary) lists each beneficiary: primary or contingent, name, address, relationship to insured, Social Security or Taxpayer ID number, date of birth or date of trust
- Give each beneficiary's percentage of proceeds
- The policy owner signs section 10
- Download ZA-1025 from the Zurich American Life forms page
- Section 4 lists all primary beneficiaries (not just new ones) and all contingent beneficiaries
- Give each one's full name, address, relationship to owner, Social Security number, date of birth and allocation percentage
- If a trust is named, give the full name of the trust, the date it was established, and the first and last page of the trust
- Life insurance: effective June 1, 2026, the Administrative Office is Zurich American Life Insurance Company, PO Box 1010, Frankfort, KY 40602-1010
- The 2013 Request for Service form still prints 7045 College Boulevard, Overland Park, KS 66211-1523
- Annuity contracts (ZA-1025): ZALICO Administrative Offices, PO Box 64361, St. Paul, MN 55164-0361
- Annuity overnight deliveries: 7805 Hudson Rd, Ste 180, Woodbury, MN 55125
- Contracts administered by Protective Life Insurance Company or Commonwealth: call the administrator for mailing direction
Required Documents
- Completed Request for Service (ZM-23490HN) (for a life insurance policy)
- Completed Non-Financial Change Form (ZA-1025) (for an annuity contract)
- Each beneficiary's name and address. ZA-1025 asks for the full name and lists every primary and contingent beneficiary, not just new ones
- Each beneficiary's relationship. Relationship to the insured on the Request for Service; relationship to the owner on ZA-1025
- Each beneficiary's Social Security number. The Request for Service takes a Social Security or Taxpayer ID number
- Each beneficiary's date of birth. For a trust, the Request for Service takes the date of trust
- Each beneficiary's percentage. Percentage of proceeds on the Request for Service; allocation percentage on ZA-1025
- Whether each beneficiary is primary or contingent
- Trust's full name, date established, and first and last page of the trust (naming a trust on ZA-1025)
- Complete section 2 (Transfer Ownership) of the Request for Service (ZM-23490HN), selecting "Trust" as the type of owner and giving the trust date and tax ID number
- The form notes a Form W-9 is required
- The new owner signs section 2, with a witness signature line
- Complete the Certification of Trust Agreement (ZM-23430HN): trust name, trust federal tax ID number, trust date, grantor and trustee names, type of trust and the trustee powers questions
- Each trustee signs the Certification of Trust Agreement
- Send copies of the first page of the trust agreement showing the trust's full name and all signature pages; do not send the entire trust agreement
- Complete Section 7 (Ownership Change) of ZA-1025
- Include a copy of the trust document, trust name, trustee's name, trust date, tax ID and trustee's signature
- Include the Trustee Certification (ZA-1068), listed on ZALICO's forms page as "Required with ZA-1025 if ownership is changing to a trust"
- The existing owner(s) sign in Section 10
- Life insurance: Request for Service plus Certification of Trust Agreement to Zurich American Life Insurance Company, Administrative Office, PO Box 1010, Frankfort, KY 40602-1010
- Annuity contracts: ZA-1025 plus ZA-1068 and a copy of the trust document to ZALICO Administrative Offices, PO Box 64361, St. Paul, MN 55164-0361
- Contracts administered by Protective Life or Commonwealth: call the administrator for mailing direction
Required Documents
- Request for Service (ZM-23490HN), section 2 Transfer Ownership (for a life insurance policy)
- Certification of Trust Agreement (ZM-23430HN) (for a life insurance policy). One per policy
- Copies of the first page and all signature pages of the trust agreement (for a life insurance policy). The first page shows the trust's full name. The entire trust agreement is not sent
- Form W-9 for the new owner (for a life insurance policy)
- Non-Financial Change Form (ZA-1025), Section 7 (for an annuity contract)
- Trustee Certification (ZA-1068) (for an annuity contract)
- Copy of the full trust agreement (for an annuity contract). ZA-1068 must accompany it. ZA-1025 also asks for the trust name, trustee name, trust date and tax ID
What Zurich says about beneficiaries and trusts
Each section is Zurich's own statement, with the document it comes from numbered under Sources.
Who can be named1
How many beneficiaries, and how shares are split
- Life insurance policy
Each beneficiary is primary or contingent with a percentage of proceeds. Unless otherwise directed, proceeds are paid in equal shares to beneficiaries in the same class, primary first, then contingent.1
- Annuity
Primary percentages total 100% and contingent percentages total 100%.2
What a designation takes to be effective
- Life insurance policy
The policy owner signs section 10. The form has signature lines for any irrevocable beneficiary, assignee and a witness.1
Beneficiary forms Zurich issues2
- Request for Service (ZM-23490HN)
For life insurance policys. Completed by the policy owner. Available to download.1, 3
Return to
Phone: 1-877-758-9333
Email: pservices@viamgt.com
Mailing address: Zurich American Life Insurance Company, Administrative Office, PO Box 1010, Frankfort, KY 40602-1010
- Non-Financial Change Form (ZA-1025)
For annuitys. Available to download.2, 4
Return to
Mailing address: Zurich American Life Insurance Company (ZALICO), Administrative Offices, PO Box 64361, St. Paul, MN 55164-0361 (overnight: 7805 Hudson Rd, Ste 180, Woodbury, MN 55125)
What Zurich's agreement says about beneficiaries4
- Changing or revoking a designation
Section 1 (Change Beneficiary) of the Request for Service revokes any prior beneficiary designations.1
A primary beneficiary designated as irrevocable may not be changed without the irrevocable beneficiary's consent.1
ZA-1025: "The new designation cancels all previous designations, subject to the rights of any existing assignment."2
- When a designation takes effect
A change made on the Request for Service becomes effective as indicated under the terms of the policy.1
ZA-1025: "After we receive and record the change form, it will take effect on the date the change was signed. However, any action taken by us before such change is received and recorded will remain valid."2
- What the owner keeps while living
Unless otherwise indicated on ZA-1025, the right to change the beneficiary is reserved by the owner(s).2
Which accounts a trust can hold2
- Life insurance policy
Ownership of a life insurance policy is transferred to a trust in section 2 of the Request for Service, with "Trust" as the type of owner, together with the Certification of Trust Agreement.1, 5
- Annuity
Section 7 (Ownership Change) of ZA-1025 changes an annuity contract's owner to a trust. It applies to Non-Qualified and Custodial IRA accounts only.2
Trust account forms Zurich issues4
- Request for Service (ZM-23490HN), section 2 Transfer Ownership
For life insurance policys. Completed by the new owner signs section 2. Available to download.1
Return to
Mailing address: Zurich American Life Insurance Company, Administrative Office, PO Box 1010, Frankfort, KY 40602-1010
- Certification of Trust Agreement (ZM-23430HN)
For life insurance policys. Completed by each trustee. Available to download.5
Return to
Mailing address: Zurich American Life Insurance Company, Administrative Office, PO Box 1010, Frankfort, KY 40602-1010
- Non-Financial Change Form (ZA-1025), Section 7 Ownership Change
For annuitys. Completed by the existing owner(s), who sign in Section 10. Available to download.2
Return to
Mailing address: Zurich American Life Insurance Company (ZALICO), Administrative Offices, PO Box 64361, St. Paul, MN 55164-0361
- Trustee Certification (ZA-1068)
For annuitys. Available to download.6, 4
Return to
Mailing address: Zurich American Life Insurance Company (ZALICO), Administrative Offices, PO Box 64361, St. Paul, MN 55164-0361
What Zurich says about trust accounts2
- A trust as owner of a policy
The Certification of Trust Agreement "must be submitted whenever a trust is named the owner of a life insurance policy." It is also required on any in-force service request on a trust-owned policy for which none has been provided within the past twelve months.5
Accounts handled elsewhere3
- Via Management Solutions LLC
Administration of Zurich life insurance policies from June 1, 20267
- Protective Life Insurance Company
Annuity contracts it administers; call it for mailing direction8
- Commonwealth
Annuity contracts it administers; call it for mailing direction8
Not in Zurich's published guidance1
- An online way to name a beneficiary
Sources8
- 1.Request for Service (ZM-23490HN)
- 2.Non-Financial Change Form (ZA-1025)
- 3.Zurich life insurance policy owner page
- 4.Zurich American Life Insurance Company forms page
- 5.Certification of Trust Agreement (ZM-23430HN)
- 6.Trustee Certification (ZA-1068)
- 7.Policy administration change
- 8.Zurich American Life Insurance Company Contact Us page
Sources
Data sourced from Zurich primary sources (14 pages reviewed). How we research.
Download these Zurich instructions
Download instructions for the whole estateA printable PDF with the steps, required documents, and contact details — verified against Zurich primary sources. Bring it to the branch or keep it beside the phone.
Zurich estate support
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