How to protect 10 Unum accounts — manage beneficiaries online, fund a trust by mail, and file claims through Unum's Unum Portability and Conversion Unit

Customer Service
The Benefits Center, P.O. Box 100158, Columbia, SC 29202-3158
Unum Portability and Conversion Unit
Unum, Portability and Conversion Unit, 2211 Congress Street, Portland, ME 04122
The Benefits Center - Group Life and Accidental Death Claims
The Benefits Center, P.O. Box 100158, Columbia, SC 29202-3158
With 10 products relevant to estate planning, Unum policyholders need to understand how beneficiary designations control where proceeds go. These designations override a will, so the names on file with Unum are what determine who receives the death benefit.
Unum lets account holders update beneficiary designations online, by mail, and by phone, typically taking 10-15 minutes in an employer benefits system; 15-20 minutes on the paper CS-1277 for ported coverage. Trust funding is also available, allowing families to name a trust as the policy beneficiary or establish an irrevocable life insurance trust (ILIT).
Unum provides specific procedures for both proactive estate planning and filing claims after a death.
Preparing your estate
How to manage beneficiaries online, fund a trust by mail, and review 10 account types at Unum.
View details →When someone dies
Contact Unum's Unum Portability and Conversion Unit to file a claim. 5-step process, 10 required documents, and contact information for survivors.
View details →Unum's Unum Portability and Conversion Unit can answer questions about beneficiaries, trusts, or death claims at 1-800-421-0344. Email inquiries can be sent to PortabilityConversion@unum.com.
Data sourced from Unum primary sources (18 pages reviewed). How we research.

Customer Service
The Benefits Center, P.O. Box 100158, Columbia, SC 29202-3158
Unum Portability and Conversion Unit
Unum, Portability and Conversion Unit, 2211 Congress Street, Portland, ME 04122
The Benefits Center - Group Life and Accidental Death Claims
The Benefits Center, P.O. Box 100158, Columbia, SC 29202-3158
Learn how to protect your Unum accounts and other assets with trusts, beneficiary designations, and estate planning documents.
Learn how to protect your Unum accounts and other assets with trusts, beneficiary designations, and estate planning documents.