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Talcott Resolution

Subsidiary of Talcott Financial Group, Ltd. (acquired by Sixth Street in 2021)

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How to designate beneficiaries at Talcott Resolution

Beneficiaries are managed by mail

For Talcott Resolution policyholders, estate planning comes down to one critical step: making sure the right beneficiaries are named on every policy. Insurance proceeds bypass probate entirely and go directly to whoever is listed—regardless of what a will says. When estate tax planning or controlled distributions are a factor, a trust can be named as beneficiary instead.

Talcott Resolution offers 11 policies, each with its own transfer rules. The sections below cover how to set up beneficiaries, fund a trust, and which products support each approach.

Variable Universal Life Insurance (Legacy)Universal Life Insurance (Legacy)Whole Life Insurance (Legacy)Term Life Insurance (Legacy)Director Variable Annuity Series (Legacy)Leaders Variable Annuity Series (Legacy)Fixed and Fixed Index Annuities (Legacy)EverStead MYGAEverGuard Aspire SeriesEverGuard Assurance 10Group Benefits / Group Retiree Health (Legacy)
1
Use the service center that matches the product
  • Talcott Resolution or Union Security annuity purchased prior to 2024: Annuity Service Center, 1-800-862-6668 (inforce) or 1-877-372-2935 (annuitized)
  • EverGuard Assurance 10, EverGuard Aspire, or EverStead MYGA: Talcott Retail Service Center, 1-855-342-5834
  • Life insurance: 1-800-243-5433 (traditional) or 1-800-231-5453 (variable), serviced by Prudential
2
Submit the beneficiary change in writing (legacy annuities)
  • The Annuity Service Center lists changes to beneficiary, owner, annuitant or financial professional among the transactions that must be made in writing
  • First class mail: Talcott Resolution - Annuity Service Operations, P.O. Box 14293, Lexington, KY 40512
  • Express mail (overnight): Talcott Resolution - Annuity Service Operations, 6716 Grade Ln, Building 9, Suite 910, Louisville, KY 40213
3
EverGuard and EverStead contracts use a different mailing address
  • First class mail: Talcott Financial Group - Retail Service Operations, P.O. Box 14027, Lexington, KY 40512
  • Express mail (overnight): Talcott Financial Group - Retail Service Operations, 6716 Grade Ln, Building 9, Suite 910, Louisville, KY 40213

Required Documents

  • Written beneficiary change (for an annuity purchased before 2024)

What Talcott Resolution says about beneficiaries

Each section is Talcott Resolution's own statement, with the document it comes from numbered under Sources.

Which accounts take a beneficiary1

Annuity

Annuities purchased before 2024 are serviced by the Annuity Service Center, and EverGuard and EverStead contracts by the Talcott Retail Service Center. The two annuity groups use different mailing addresses.1

The Annuity Service Center lists a change of beneficiary, owner, annuitant or financial professional among the transactions that must be made in writing.2

What Talcott Resolution's agreement says about beneficiaries2

Online access

Annuity forms are kept in the IPS Forms Application, which requires a login.3

Changing the owner of a policy or account

An assignment request for a legacy individual Hartford annuity goes to Talcott.4

Accounts handled elsewhere4

Prudential

Talcott life insurance policies, traditional and variable1, 5

The Hartford

Group benefit and Group Retiree Health coverage1

Guardian

Guardian annuity contracts, which Talcott Resolution Life Insurance Company administers1

Abbey Life Insurance Company of Canada

Policies it issued, whose policyholders and beneficiaries contact Talcott Resolution Life Insurance Company1

Not in Talcott Resolution's published guidance1

  • An online way to name a beneficiary

Sources5

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Talcott Resolution primary sources (21 pages reviewed). How we research.

Download these Talcott Resolution instructions

Download instructions for the whole estate

A printable PDF with the steps, required documents, and contact details — verified against Talcott Resolution primary sources. Bring it to the branch or keep it beside the phone.

Talcott Resolution estate support

General inquiries

Talcott Retail Service Center (EverGuard / EverStead)

1-855-342-5834Monday-Friday 8:30 AM-5:30 PM ET

Life insurance, traditional (serviced by Prudential)

1-800-243-5433Monday-Friday 8:30 AM-7:00 PM ET

Life insurance, variable (serviced by Prudential)

1-800-231-5453Monday-Friday 8:30 AM-7:00 PM ET

Structured settlements & pensions

1-800-678-2282Monday-Thursday 8:00 AM-6:00 PM ET; Friday 8:00 AM-5:00 PM ET

Pathways

1-844-863-4055Monday-Friday 8:00 AM-6:00 PM ET

Mailing address

One American Row, Hartford, CT 06103

Estate requests go through general customer service.

Verified Sep 2026

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