Estate planning at Synovus
How to protect 13 Synovus accounts — manage beneficiaries in-branch, fund a trust in-branch, and file death claims
Brand change
Synovus completed an $8.6B all-stock merger with Pinnacle Financial Partners, Inc. on January 1-2, 2026. The Synovus brand continues operating during the transition; full brand consolidation under the Pinnacle name is expected in the first half of 2027. Effective January 2026.
Synovus is now part of Pinnacle Bank. The procedures below reflect Synovus's accounts during the transition. View the Pinnacle Bank estate planning page.
Phone1-888-796-6887
Toll-Free1-888-796-6887
Mailing Address
Synovus, P.O. Box 120, Columbus, GA 31902
Trust & Wealth Services (Family Asset Management)
Mortgage Customer Service
Mortgage Hardship & Loss Mitigation
Synovus Securities
Health Savings Account
Lost/Stolen Card (24/7)
WebsiteLearn more→
Phone1-888-796-6887
Toll-Free1-888-796-6887
Mailing Address
Synovus, P.O. Box 120, Columbus, GA 31902
Trust & Wealth Services (Family Asset Management)
Mortgage Customer Service
Mortgage Hardship & Loss Mitigation
Synovus Securities
Health Savings Account
Lost/Stolen Card (24/7)
WebsiteLearn more→
Death Claims
Phone1-888-796-6887
Toll-Free1-888-796-6887
Mailing Address
Synovus Bank, P.O. Box 120, Columbus, GA 31902
Mortgage Death Claims
Verified Jul 2026
Synovus offers 13 consumer accounts that interact with estate planning in distinct ways. Of those, 11 can name a trust as beneficiary or be retitled into a trust. Understanding the transfer methods available for each account type helps families keep assets out of probate and ensure they pass to the right people.
Synovus handles beneficiary designations in branch, by mail, and by phone. Accounts can also be retitled into a trust to keep them out of probate entirely.
There are two sides to estate planning at Synovus: setting things up while you're alive, and the process survivors follow after a death.
Preparing your estate
Beneficiaries and trust funding
How to update beneficiaries in-branch, fund a trust in-branch, and review 13 account types at Synovus.
View details →When someone dies
Death claim process
3-step process, 6 required documents, and contact information for survivors.
View details →Synovus is not available nationwide. Estate planning procedures may vary by state, so confirm that your location is served before making account changes.
Frequently asked questions
Synovus Trust Company, N.A. (a subsidiary of Pinnacle Bank) provides trust administration, estate settlement, executor/personal representative services, fiduciary investment management, financial planning, and multi-generational family office services through its Family Office division. Every trust client is supported by a relationship manager, portfolio manager, and account specialist. Contact the trust services team at 1-800-942-9764 or general customer service at 1-888-796-6887.
Pinnacle Financial Partners completed its $8.6 billion all-stock merger with Synovus on January 1-2, 2026. Both brands continue operating during the transition period. Full system integration and brand consolidation under the Pinnacle name is expected in the first half of 2027, with minimal client disruption throughout 2026. The combined company has approximately $117 billion in assets and nearly 400 branches across nine states.
Yes. Synovus wealth advisors work with clients on strategies including QTIP trusts (Qualified Terminable Interest Property) that provide income to a surviving spouse while preserving principal for children from a prior relationship, credit-shelter trusts, and spendthrift provisions that protect beneficiaries from creditors and poor financial decisions. Contact Synovus Wealth at 1-888-796-6887 or Synovus Securities at 1-800-332-3403.
Sources
Data sourced from Synovus primary sources (20 pages reviewed). How we research.
Phone1-888-796-6887
Toll-Free1-888-796-6887
Mailing Address
Synovus, P.O. Box 120, Columbus, GA 31902
Trust & Wealth Services (Family Asset Management)
Mortgage Customer Service
Mortgage Hardship & Loss Mitigation
Synovus Securities
Health Savings Account
Lost/Stolen Card (24/7)
WebsiteLearn more→
Phone1-888-796-6887
Toll-Free1-888-796-6887
Mailing Address
Synovus, P.O. Box 120, Columbus, GA 31902
Trust & Wealth Services (Family Asset Management)
Mortgage Customer Service
Mortgage Hardship & Loss Mitigation
Synovus Securities
Health Savings Account
Lost/Stolen Card (24/7)
WebsiteLearn more→
Death Claims
Phone1-888-796-6887
Toll-Free1-888-796-6887
Mailing Address
Synovus Bank, P.O. Box 120, Columbus, GA 31902
Mortgage Death Claims
Verified Jul 2026
Estate planning articles
Learn how to protect your Synovus accounts and other assets with trusts, beneficiary designations, and estate planning documents.
