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How to name beneficiaries and fund a trust at Sunward

Beneficiaries are managed in branch or by phone. Trust paperwork is taken in branch

The goal with your Sunward accounts is to make sure every account has a transfer mechanism in place—either a POD beneficiary designation or trust ownership. Because Sunward is a membership-based institution, trust retitling must maintain the membership eligibility requirement. Accounts without either one pass through the estate, by probate or the state's small-estate procedure.

Each of Sunward's 23 accounts has different rules for how it transfers at death. The sections below explain the options for each.

No beneficiary form at Sunward

Beneficiaries are named in branch or by phone.

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1
To check or add a payable-on-death payee, call the Contact Center at 505-293-0500 or 800-947-5328.
2
Payees can also be named on the account card when the account is opened.
3
To change them later, book the "Personal Account Maintenance" branch appointment in Sunward's scheduler; Sunward may ask for the change on a signed account change card or member services request.
4
For an IRA, book the "IRA Accounts & Maintenance" branch appointment, which covers updating an IRA.

Required Documents

  • Each payee's name, date of birth, physical address and Social Security number

What Sunward says about beneficiaries and trusts

Each section is Sunward's own statement, with the document it comes from numbered under Sources.

Which accounts take a beneficiary2

IRA

A payable-on-death designation on Sunward's other accounts does not reach an IRA, and an IRA cannot be owned jointly.1

Custodial account (UTMA/UGMA)

A custodial (UTMA) account takes neither a payable-on-death payee nor a joint owner; one custodian controls it for the child.1, 2

How many beneficiaries, and how shares are split

All accounts

Payees who survive the last owner share the account equally and without survivorship among themselves, unless Sunward has documented another split.1

What Sunward's agreement says about beneficiaries4

Changing or revoking a designation

Owners can change the payable-on-death payees at any time. A payee has no right to the money until the last owner dies.4

What the owner keeps while living

A payable-on-death account stays the owners' own money while they live; the payees take only after the last owner dies.1

Whether beneficiaries are told they are named

Sunward has no duty to tell a payee that an account exists or that it has passed to the payee.1

Joint accounts

A surviving joint owner is the only person who can reach the account after an owner dies, whatever the relationship by then. A joint owner comes off an account only on death or with that owner's consent.3, 4

Every Sunward joint account carries survivorship, so the surviving owners take the balance ahead of any payable-on-death payee.1

Which accounts a trust can hold1

Trust account

A living trust account at Sunward cannot have joint owners or a payable-on-death payee, and the agreement's payable-on-death terms do not apply to it.1

What Sunward says about trust accounts1

The institution's right to refuse a designation or an account title

Sunward will set up an account to follow a trust on request, but it does not advise on which arrangement fits, and it may refuse instructions it sees as risky or ask for an indemnity or a bond.1

Accounts handled elsewhere2

Members Trust Company

Trust and estate planning services for Sunward members, including revocable living trusts5

MEMBERS Financial Services (LPL Financial)

Beneficiary planning and account titling questions for investment accounts held through LPL6

Not in Sunward's published guidance7

  • A beneficiary designation form
  • A beneficiary form to download
  • Who may be named as beneficiary
  • What a designation takes to be effective
  • A trust account form
  • Which trust documents it accepts
  • How long a change takes

Sources6

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Sunward primary sources (60 pages reviewed). How we research.

Download these Sunward instructions

A printable PDF with the steps, required documents, and contact details, verified against Sunward primary sources. Bring it to the branch or keep it beside the phone.

Download instructions for the whole estate

Sunward estate support

Contact Center

Fax (toll-free)

1-877-256-3737

Fax

1-505-237-3737

Hours

Monday-Friday 7:30 AM-6:00 PM MT; Saturday 8:30 AM-2:00 PM MT

Office

3707 Juan Tabo Blvd NE, Albuquerque, NM 87111

Mailing address

Sunward, P.O. Box 23040, Albuquerque, NM 87192-1040

Estate requests go through general customer service.

Verified Oct 2026

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