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SLS

Subsidiary of Newrez LLC (Rithm Capital)

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SLS loans and your estate

A debt, not an asset: nothing to designate or retitle

SLS merged into NewrezMerged, effective May 2024

As of May 1, 2024, loans previously serviced by Specialized Loan Servicing (SLS) transitioned to Shellpoint Mortgage Servicing, a name Newrez LLC (NMLS #3013) does business under. Rithm Capital's acquisition of Computershare Mortgage Services Inc. and affiliated companies, including SLS, closed the same day.

The procedures on this page reflect SLS's accounts during the transition.Newrez estate planning page →
Verified Sep 2026Source →

SLS balances are a debt, not an asset. There is nothing to designate a beneficiary on and nothing to retitle into a trust: what the account holder owes at death becomes a claim against the estate, paid from estate assets before anything is distributed to heirs.

Estate planning around SLS means knowing the balance exists. An executor pays the estate's debts before its heirs, so an unlisted balance is what stalls an estate late — after distributions have already gone out. Relatives do not personally inherit the debt; a co-signer or joint account holder remains obligated on their own account.

When the account holder dies, the executor notifies SLS, obtains the balance owed as of the date of death, and resolves it through the estate's creditor process. The steps and required documents are on the death claim page.

SLS accounts carry no beneficiary designation, because there is nothing to leave: the balance is owed, not held. It is settled by the estate as a creditor claim rather than passed to anyone.

Trusts and SLS loans

SLS balances cannot be moved into a trust. Trust funding retitles what someone owns; a debt stays with the estate, which pays it before the trust or the heirs receive anything.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from SLS primary sources (3 pages reviewed). How we research.

SLS estate support

Shellpoint Mortgage Servicing Customer Care

Fax

1-866-467-1137

Hours

Monday-Friday 8:00 AM-9:00 PM ET; Saturday 10:00 AM-2:00 PM ET

Mailing address

Correspondence, requests for information and notices of error: Shellpoint Mortgage Servicing, P.O. Box 10826, Greenville, SC 29603-0826. Payments: Shellpoint Mortgage Servicing, P.O. Box 650840, Dallas, TX 75265-0840. Overnight payments: Shellpoint Mortgage Servicing, Attn: Payment Processing, 75 Beattie Place, Suite LL202, Greenville, SC 29601.

Estate requests go through general customer service.

Death claims support1-800-365-7107
Verified Sep 2026

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