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SLS

Subsidiary of Newrez LLC (Rithm Capital)

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Estate planning and settlement at SLS

Report a death at 1-800-365-7107

SLS merged into NewrezMerged, effective May 2024

As of May 1, 2024, loans previously serviced by Specialized Loan Servicing (SLS) transitioned to Shellpoint Mortgage Servicing, a name Newrez LLC (NMLS #3013) does business under. Rithm Capital's acquisition of Computershare Mortgage Services Inc. and affiliated companies, including SLS, closed the same day.

The procedures on this page reflect SLS's accounts during the transition.Newrez estate planning page →
Verified Sep 2026Source →

SLS services loans, which means at death the focus is settling what is owed. The estate notifies SLS, provides documentation of authority, and works through payoff or the loan-specific options available to survivors.

SLS has documented procedures for both preparing accounts during your lifetime and handling claims when an account holder passes away.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from SLS primary sources (8 pages reviewed). How we research.

SLS customer support

Shellpoint Mortgage Servicing Customer Care

Fax

1-866-467-1137

Hours

Monday-Friday 8:00 AM-9:00 PM ET; Saturday 10:00 AM-2:00 PM ET

Mailing address

Correspondence, requests for information and notices of error: Shellpoint Mortgage Servicing, P.O. Box 10826, Greenville, SC 29603-0826. Payments: Shellpoint Mortgage Servicing, P.O. Box 650840, Dallas, TX 75265-0840. Overnight payments: Shellpoint Mortgage Servicing, Attn: Payment Processing, 75 Beattie Place, Suite LL202, Greenville, SC 29601.
Death claims support1-800-365-7107
Verified Sep 2026

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