Estate planning at SPS
How to protect 1 SPS accounts — file death claims
SPS Customer Service (loan servicing)
General correspondence: Select Portfolio Servicing, Inc., PO Box 65250, Salt Lake City, UT 84165-0250. Account payments: Select Portfolio Servicing, Inc., Attn: Remittance Processing, PO Box 65450, Salt Lake City, UT 84165-0450. Notice of Error / Request for Information / Qualified Written Request: Select Portfolio Servicing, Inc., PO Box 65277, Salt Lake City, UT 84165-0277.
SPS Customer Service (loan servicing)
General correspondence: Select Portfolio Servicing, Inc., PO Box 65250, Salt Lake City, UT 84165-0250. Account payments: Select Portfolio Servicing, Inc., Attn: Remittance Processing, PO Box 65450, Salt Lake City, UT 84165-0450. Notice of Error / Request for Information / Qualified Written Request: Select Portfolio Servicing, Inc., PO Box 65277, Salt Lake City, UT 84165-0277.
SPS Customer Service (Deceased Borrower / Successor in Interest)
Select Portfolio Servicing, Inc., PO Box 65250, Salt Lake City, UT 84165-0250
SPS services loans, which means at death the focus is settling what is owed. The estate notifies SPS, provides documentation of authority, and works through payoff or the loan-specific options available to survivors.
There are two sides to estate planning at SPS: setting things up while you're alive, and the process survivors follow after a death.
Preparing your estate
Beneficiaries and trust funding
How to review 1 account types at SPS.
View details →When someone dies
Death claim process
6-step process, 3 required documents, and contact information for survivors.
View details →Frequently asked questions
A successor in interest is someone who receives an ownership interest in the home that secures the mortgage — for example a surviving spouse, a joint owner, or an heir who inherits the property — but was not an original borrower on the loan. Under the CFPB successor-in-interest servicing rules (Regulation X, 12 CFR 1024.30 through 1024.41), once SPS confirms a successor in interest, that person can receive account information and apply for loss mitigation and is treated as a borrower for most servicing purposes, without being required to assume personal liability for the debt. SPS confirms the status from documents such as a deed, the will, probate documents, a small estate affidavit, a trust document, or a court order.
Often yes. Most mortgages contain a due-on-sale clause that lets the lender demand the full balance when the property transfers. The federal Garn-St. Germain Act (12 U.S.C. 1701j-3(d)) prevents a servicer from enforcing that clause when a relative who inherits the home moves in and takes over the mortgage; the same protection covers a transfer to a surviving spouse or joint tenant and certain transfers into the borrower's living trust. This lets an inheriting family member continue the existing payments rather than being forced to refinance or pay off the balance immediately. To become the primary borrower, a successor in interest can apply for a formal assumption, which involves a review of credit and income.
Once SPS confirms you as a successor in interest or estate representative, you can request the current payoff figure and any past-due amounts. Under RESPA (12 U.S.C. 2605(e); 12 CFR 1024.36) a written request for information must be acknowledged and answered within the regulatory timeframes. The payoff amount is what would fully satisfy the loan; the estate can pay it from estate funds, life insurance, or the proceeds of a sale. Written requests for information can be sent to Select Portfolio Servicing, Inc., PO Box 65277, Salt Lake City, UT 84165-0277.
Sources
Data sourced from SPS primary sources (3 pages reviewed). How we research.
SPS Customer Service (loan servicing)
General correspondence: Select Portfolio Servicing, Inc., PO Box 65250, Salt Lake City, UT 84165-0250. Account payments: Select Portfolio Servicing, Inc., Attn: Remittance Processing, PO Box 65450, Salt Lake City, UT 84165-0450. Notice of Error / Request for Information / Qualified Written Request: Select Portfolio Servicing, Inc., PO Box 65277, Salt Lake City, UT 84165-0277.
SPS Customer Service (loan servicing)
General correspondence: Select Portfolio Servicing, Inc., PO Box 65250, Salt Lake City, UT 84165-0250. Account payments: Select Portfolio Servicing, Inc., Attn: Remittance Processing, PO Box 65450, Salt Lake City, UT 84165-0450. Notice of Error / Request for Information / Qualified Written Request: Select Portfolio Servicing, Inc., PO Box 65277, Salt Lake City, UT 84165-0277.
SPS Customer Service (Deceased Borrower / Successor in Interest)
Select Portfolio Servicing, Inc., PO Box 65250, Salt Lake City, UT 84165-0250
Estate planning articles
Learn how to protect your SPS accounts and other assets with trusts, beneficiary designations, and estate planning documents.
