How to name beneficiaries and fund a trust at Reliance Standard
Covers 13 insurance accounts — beneficiaries can be managed online
Customer Care (Individual/Legacy Policies)
Phone1-800-435-7775
Fax267-256-3532
Mailing Address
Reliance Standard Life Insurance Company, 1700 Market Street, Suite 1200, Philadelphia, PA 19103
Group Benefits (Reliance Matrix)
WebsiteLearn more→
Customer Care (Individual/Legacy Policies)
Phone1-800-435-7775
Fax267-256-3532
Mailing Address
Reliance Standard Life Insurance Company, 1700 Market Street, Suite 1200, Philadelphia, PA 19103
Group Benefits (Reliance Matrix)
WebsiteLearn more→
Claims Department
Phone1-800-351-7500
Fax267-256-3519
Mailing Address
Reliance Standard Life Insurance Company, P.O. Box 7307, Philadelphia, PA 19101-7307
Individual Life/Annuity Claims
Annuity Claims Fax
WebsiteNotify online→
Verified Apr 2026
For Reliance Standard policyholders, estate planning comes down to one critical step: making sure the right beneficiaries are named on every policy. Insurance proceeds bypass probate entirely and go directly to whoever is listed—regardless of what a will says. When estate tax planning or controlled distributions are a factor, a trust can be named as beneficiary instead.
Across 13 product types, Reliance Standard policies vary in how they transfer at death. The sections below walk through beneficiary designations, trust funding options, and which products support each method.
Reliance Standard Group Term Life InsuranceReliance Standard Voluntary Group Term Life InsuranceReliance Standard Group AD&D InsuranceReliance Standard Voluntary AD&D InsuranceReliance Standard Short-Term Disability InsuranceReliance Standard Long-Term Disability InsuranceReliance Standard Voluntary Critical Illness InsuranceReliance Standard Voluntary Hospital Indemnity InsuranceReliance Standard Voluntary Group Accident InsuranceReliance Standard Group Dental InsuranceReliance Standard Group Vision InsuranceReliance Standard Individual Life Insurance (Legacy)Reliance Standard Individual Annuity (Legacy)
1
For group benefits:
- Contact your employer's HR or benefits department to obtain a beneficiary change form
- Some employers provide online enrollment portals where beneficiary changes can be made electronically
2
For individual (legacy) policies:
- Log in to Reliance Standard Life's Customer Care portal at customercare.rsli.com
- Download the beneficiary change form from the Forms section
- Complete and upload the form through the portal
Required Documents
- Trust name, date established, and tax ID (EIN or SSN)
Special Requirements
- Group policy beneficiary changes may require employer processing through the benefits administrator
- Multiple primary and contingent beneficiaries can be designated
- Percentage allocations must total 100% for each beneficiary tier
- Beneficiary designations on life insurance override instructions in a will
- Only the covered employee or policyholder can change beneficiary designations
- Spousal consent may be required in community property states
- Children under 18 cannot receive benefits directly; name a custodian or trust instead
Customer Care (Individual/Legacy Policies)
Phone1-800-435-7775
Fax267-256-3532
Mailing Address
Reliance Standard Life Insurance Company, 1700 Market Street, Suite 1200, Philadelphia, PA 19103
Group Benefits (Reliance Matrix)
WebsiteLearn more→
Customer Care (Individual/Legacy Policies)
Phone1-800-435-7775
Fax267-256-3532
Mailing Address
Reliance Standard Life Insurance Company, 1700 Market Street, Suite 1200, Philadelphia, PA 19103
Group Benefits (Reliance Matrix)
WebsiteLearn more→
Claims Department
Phone1-800-351-7500
Fax267-256-3519
Mailing Address
Reliance Standard Life Insurance Company, P.O. Box 7307, Philadelphia, PA 19101-7307
Individual Life/Annuity Claims
Annuity Claims Fax
WebsiteNotify online→
Verified Apr 2026
Estate planning articles
Learn how to protect your Reliance Standard accounts and other assets with trusts, beneficiary designations, and estate planning documents.
