Estate planning at Reliance Standard
How to protect 13 Reliance Standard accounts — manage beneficiaries by phone, fund a trust by mail, and file death claims
Customer Care Center
Phone1-800-351-7500
Toll-Free1-800-351-7500
Fax267-256-3532
Mailing Address
Reliance Standard Life Insurance Company, 1700 Market Street, Suite 1200, Philadelphia, PA 19103, Attention: Customer Care
Individual Life Insurance Policy Inquiries
Annuity Policyholders (Retirement Services)
WebsiteLearn more→
Customer Care Center
Phone1-800-351-7500
Toll-Free1-800-351-7500
Fax267-256-3532
Mailing Address
Reliance Standard Life Insurance Company, 1700 Market Street, Suite 1200, Philadelphia, PA 19103, Attention: Customer Care
Individual Life Insurance Policy Inquiries
Annuity Policyholders (Retirement Services)
WebsiteLearn more→
Life Insurance Claims (Group Life and AD&D)
Phone1-800-351-7500
Toll-Free1-800-351-7500
Fax267-256-3518
Mailing Address
Reliance Standard Life Insurance Company, 1700 Market Street, Suite 1200, Philadelphia, PA 19103, Attention: Premium Services
Life Claims Fax - New Claim
Life Claims Fax - Existing Claim
Individual Life Insurance Policy Inquiries
Annuity Death Claims (Retirement Services)
WebsiteNotify online→
Verified Jul 2026
Reliance Standard is a insurance company with 13 products relevant to estate planning. Life insurance and annuity proceeds transfer directly to named beneficiaries outside of probate, making beneficiary designations one of the most important estate planning steps for Reliance Standard policyholders.
Reliance Standard lets account holders update beneficiary designations by mail and by phone, typically taking 15-20 minutes to complete the form. Trust funding is also available, allowing families to name a trust as the policy beneficiary or establish an irrevocable life insurance trust (ILIT).
Reliance Standard provides specific procedures for both proactive estate planning and filing claims after a death.
Preparing your estate
Beneficiaries and trust funding
How to update beneficiaries by phone, fund a trust by mail, and review 13 account types at Reliance Standard.
View details →When someone dies
Death claim process
4-step process, 10 required documents, and contact information for survivors.
View details →Frequently asked questions
No. There is no online beneficiary change anywhere at Reliance Standard. For an annuity, the Annuity Owner Portal lets you VIEW the beneficiary names on file, but an actual change requires the Beneficiary Change Request (EF-3531) sent to annuitychgrequests@rsli.com, faxed to 267-570-8812, or mailed to Reliance Standard Retirement Services, 1700 Market Street, Suite 1200, Philadelphia, PA 19103 -- and the request is not processed unless all four required pages arrive. Two further wrinkles: the Annuity Owner Portal is open only to natural-person owners, so a trust-owned or corporation-owned contract has no online access at all and must transact entirely on paper; and on a jointly owned annuity contract, EF-3531 makes the surviving owner the primary beneficiary automatically. For group life and AD&D, the designation lives in the employer's enrollment record, so a change goes through HR, not through Reliance Standard.
Sources
Data sourced from Reliance Standard primary sources (16 pages reviewed). How we research.
Customer Care Center
Phone1-800-351-7500
Toll-Free1-800-351-7500
Fax267-256-3532
Mailing Address
Reliance Standard Life Insurance Company, 1700 Market Street, Suite 1200, Philadelphia, PA 19103, Attention: Customer Care
Individual Life Insurance Policy Inquiries
Annuity Policyholders (Retirement Services)
WebsiteLearn more→
Customer Care Center
Phone1-800-351-7500
Toll-Free1-800-351-7500
Fax267-256-3532
Mailing Address
Reliance Standard Life Insurance Company, 1700 Market Street, Suite 1200, Philadelphia, PA 19103, Attention: Customer Care
Individual Life Insurance Policy Inquiries
Annuity Policyholders (Retirement Services)
WebsiteLearn more→
Life Insurance Claims (Group Life and AD&D)
Phone1-800-351-7500
Toll-Free1-800-351-7500
Fax267-256-3518
Mailing Address
Reliance Standard Life Insurance Company, 1700 Market Street, Suite 1200, Philadelphia, PA 19103, Attention: Premium Services
Life Claims Fax - New Claim
Life Claims Fax - Existing Claim
Individual Life Insurance Policy Inquiries
Annuity Death Claims (Retirement Services)
WebsiteNotify online→
Verified Jul 2026
Estate planning articles
Learn how to protect your Reliance Standard accounts and other assets with trusts, beneficiary designations, and estate planning documents.
