What happens to your Regional Acceptance accounts when you die

Covers 1 lending accounts — all transfer through probate

Regional Acceptance

Subsidiary of Truist

regionalacceptance.com
Regional Acceptance logo

Regional Acceptance Customer Service

Mailing Address

Payments/payoffs (USPS): Regional Acceptance Corporation, PO Box 580075, Charlotte, NC 28258-0075. Payoff express/overnight: Attn: Payoff Dept., 1424 East Fire Tower Road, Greenville, NC 27858. Titles/lien release: Attn: Document Control, 1424 E Fire Tower Rd., Greenville, NC 27858.

Main / automated (payments & payoff)
Payment associate
Bankruptcy Department
Insurance / GAP Claims
Title / lien-release fax

Regional Acceptance Customer Service

Mailing Address

Payments/payoffs (USPS): Regional Acceptance Corporation, PO Box 580075, Charlotte, NC 28258-0075. Payoff express/overnight: Attn: Payoff Dept., 1424 East Fire Tower Road, Greenville, NC 27858. Titles/lien release: Attn: Document Control, 1424 E Fire Tower Rd., Greenville, NC 27858.

Main / automated (payments & payoff)
Payment associate
Bankruptcy Department
Insurance / GAP Claims
Title / lien-release fax

Regional Acceptance Customer Service (Deceased Account Holder)

Verified Jul 2026

Regional Acceptance balances are a debt, not an asset. There is nothing to designate a beneficiary on and nothing to retitle into a trust: what the account holder owes at death becomes a claim against the estate, paid from estate assets before anything is distributed to heirs.

Estate planning around Regional Acceptance means knowing the balance exists. An executor pays the estate's debts before its heirs, so an unlisted balance is what stalls an estate late — after distributions have already gone out. Relatives do not personally inherit the debt; a co-signer or joint account holder remains obligated on their own account.

When the account holder dies, the executor notifies Regional Acceptance, obtains the balance owed as of the date of death, and resolves it through the estate's creditor process. The steps and required documents are on the death claim page.

Regional Acceptance accounts carry no beneficiary designation, because there is nothing to leave: the balance is owed, not held. It is settled by the estate as a creditor claim rather than passed to anyone.

Why trust accounts are not available

Regional Acceptance balances cannot be moved into a trust. Trust funding retitles what someone OWNS; a debt stays with the estate, which pays it before the trust or the heirs receive anything.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Regional Acceptance primary sources (6 pages reviewed). How we research.

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