Estate planning at Regional Acceptance

Request the exact payoff amount from Customer Service at 877-722-7299, the RAC Auto App, the online Payment Portal, or the monthly statement. There is no penalty for paying off early. Mail the payoff check to Regional Acceptance Corporation, PO Box 580075, Charlotte, NC 28258-0075 (overnight: Attn: Payoff Dept., 1424 East Fire Tower Road, Greenville, NC 27858), and include the account number.

When the account is paid off with certified funds, Regional Acceptance releases the lien on the title within 2 business days. When paid with non-certified funds, the lien is released in approximately 10 business days. Title, duplicate-title, and lien-release requests go to Document Control by fax at 866-611-0993, by email at RACtitles@regacc.com, or by mail to Regional Acceptance Corporation, Attn: Document Control, 1424 E Fire Tower Rd., Greenville, NC 27858. Once the lien is released, the vehicle can be retitled to an heir or sold.

An heir who wants to keep the vehicle generally pays off the loan and retitles the vehicle through the estate, or refinances the balance into their own name; Regional Acceptance does not publish a loan-assumption program. Payments must be kept current in the meantime, because the vehicle secures the loan and can be repossessed if the account falls behind. Call Customer Service at 866-644-7687 to discuss the options for a specific account.