Estate planning at Primerica
How to protect 17 Primerica accounts — manage beneficiaries online, fund a trust by mail, and file claims through Primerica's Primerica Shareholder Services (mutual fund and retirement account death claims; administered by BNY)
Phone1-800-257-4725
Emailplic@primerica.com
Mailing Address
Primerica, 1 Primerica Parkway, Duluth, GA 30099-0001
Mutual Funds (Shareholder Services)
Managed Investments (Lifetime Investment Program)
Loans (S.M.A.R.T. Loan & H.O.M.E. Loan)
Debt Solutions (DebtWatchers)
WebsiteLearn more→
Primerica Shareholder Services (mutual fund and retirement account death claims; administered by BNY)
Phone1-800-544-5445
Fax1-833-782-4119
Mailing Address
Primerica Shareholder Services, P.O. Box 534485, Pittsburgh, PA 15253-4485 (overnight: Primerica Shareholder Services, Attention: 534485, 500 Ross Street, 154-0520, Pittsburgh, PA 15262)
WebsiteLearn more→
Claims Department (Primerica Life Insurance Company / National Benefit Life Insurance Company)
Phone1-888-893-9858
Fax1-470-564-7662
Mailing Address
Primerica Life Insurance Company, Attn: Claims Department, Executive Office: 1 Primerica Parkway, Duluth, GA 30099-0001 (New York policies: National Benefit Life Insurance Company, Attn: Claims Department, Administrative Office: 1 Primerica Parkway, Duluth, GA 30099-0001)
Investment / Mutual Fund Account Claims (Primerica Shareholder Services)
Life Insurance Client Services (policy questions, forms)
Primerica Estate Account draft checks (The Northern Trust Company)
WebsiteNotify online→
Verified Jul 2026
How your Primerica investment accounts transfer at death depends on how each one is titled and whether a beneficiary is on file. Of those, 14 can name a trust as beneficiary or be retitled into a trust. Getting these details right keeps assets out of probate and ensures they reach the intended recipients.
Primerica lets account holders update beneficiary designations online, by mail, and by phone, typically taking 10-15 minutes online for life insurance; 15-30 minutes by mail for mutual fund accounts. Trust funding is also available, allowing families to retitle brokerage accounts into a trust.
There are two sides to estate planning at Primerica: setting things up while you're alive, and the process survivors follow after a death.
Preparing your estate
Beneficiaries and trust funding
How to manage beneficiaries online, fund a trust by mail, and review 17 account types at Primerica.
View details →When someone dies
Death claim process
Contact Primerica's Primerica Shareholder Services (mutual fund and retirement account death claims; administered by BNY) to file a claim. 8-step process, 9 required documents, and contact information for survivors.
View details →Reach Primerica's Primerica Shareholder Services (mutual fund and retirement account death claims; administered by BNY) at 1-800-544-5445 for help with any of these procedures.
Frequently asked questions
Only if you live in a community property state. On the POL-08 Beneficiary Add / Change Form used for Primerica Shareholder Services accounts, the spousal consent block (Section 3) applies solely to residents of AZ, CA, ID, LA, NV, NM, PR, TX, WA, and WI. If you live in one of those and your spouse is NOT the sole primary beneficiary, your spouse must sign in front of a notary. Everywhere else the section is skipped entirely, and it never applies to a Coverdell ESA or an inherited/Beneficiary account. The practical trap: a POL-08 that requires a notary CANNOT be faxed to Primerica Shareholder Services. The (833) 782-4119 fax line is only for forms without a notary; a notarized form has to be mailed to P.O. Box 534485, Pittsburgh, PA 15253-4485.
Sources
Data sourced from Primerica primary sources (20 pages reviewed). How we research.
Phone1-800-257-4725
Emailplic@primerica.com
Mailing Address
Primerica, 1 Primerica Parkway, Duluth, GA 30099-0001
Mutual Funds (Shareholder Services)
Managed Investments (Lifetime Investment Program)
Loans (S.M.A.R.T. Loan & H.O.M.E. Loan)
Debt Solutions (DebtWatchers)
WebsiteLearn more→
Primerica Shareholder Services (mutual fund and retirement account death claims; administered by BNY)
Phone1-800-544-5445
Fax1-833-782-4119
Mailing Address
Primerica Shareholder Services, P.O. Box 534485, Pittsburgh, PA 15253-4485 (overnight: Primerica Shareholder Services, Attention: 534485, 500 Ross Street, 154-0520, Pittsburgh, PA 15262)
WebsiteLearn more→
Claims Department (Primerica Life Insurance Company / National Benefit Life Insurance Company)
Phone1-888-893-9858
Fax1-470-564-7662
Mailing Address
Primerica Life Insurance Company, Attn: Claims Department, Executive Office: 1 Primerica Parkway, Duluth, GA 30099-0001 (New York policies: National Benefit Life Insurance Company, Attn: Claims Department, Administrative Office: 1 Primerica Parkway, Duluth, GA 30099-0001)
Investment / Mutual Fund Account Claims (Primerica Shareholder Services)
Life Insurance Client Services (policy questions, forms)
Primerica Estate Account draft checks (The Northern Trust Company)
WebsiteNotify online→
Verified Jul 2026
Estate planning articles
Learn how to protect your Primerica accounts and other assets with trusts, beneficiary designations, and estate planning documents.
