Estate planning at Pinnacle Bank (NE)
How to protect 18 Pinnacle Bank (NE) accounts — manage beneficiaries in-branch, fund a trust in-branch, and file claims through Pinnacle Bank (NE)'s Pinnacle Trust Services
Customer Service
Phone1-800-227-7715
Business Banking (Mon-Fri 8am-8pm CST)
Business Premium Online Banking (Mon-Fri 8am-6pm CST)
Bill Pay Support (Daily 7am-10pm CST)
Lost/Stolen Debit Card (24/7)
Debit Card Activation/PIN (24/7)
Lost/Stolen Credit Card (24/7)
Diamond Secure Identity Fraud (Mon-Fri 8:30am-5pm EST)
Mortgage Center
WebsiteLearn more→
Pinnacle Trust Services
Phone402-697-0050
Toll-Free1-800-227-7715
Fax402-697-8887
Mailing Address
Pinnacle Trust Services, 13131 West Dodge Road, Omaha, NE 68154 (fax 402-697-8887). Lincoln trust office: 3939 South Street, Lincoln, NE 68506 (fax 402-437-9298).
Pat Garrett, President - Pinnacle Trust Services (Omaha)
Jack Rice, Trust Officer - trust and estate administration (Omaha)
Jessica Sheldrick, AVP Trust Officer (Omaha)
Janae Knoell, AVP Trust Officer (Omaha)
Mark Kisker, Senior VP Trust Officer (Lincoln)
Jennifer Jensen, AVP Trust Officer (Lincoln)
Clare Dorshorst, Trust Officer (Lincoln)
Vern Schulte, Trust Officer (Columbus)
Lynda Anderson, AVP Trust Officer (Beatrice)
WebsiteLearn more→
Customer Service (deceased accounts are handled by the deceased's local branch; there is no central estate-claims unit)
Phone1-800-227-7715
Toll-Free1-800-227-7715
Mailing Address
Pinnacle Bank, 1401 N Street, Lincoln, NE 68508 (main office). Estate paperwork is normally delivered to the deceased's branch -- locate it at https://www.pinnbank.com/location-search
WebsiteNotify online→
Verified Jul 2026
Pinnacle Bank (NE) has 18 accounts, each with different rules for what happens when the account holder dies. Of those, 12 can name a trust as beneficiary or be retitled into a trust. The right combination of beneficiary designations and trust ownership can keep the entire portfolio out of probate.
Pinnacle Bank (NE) lets account holders update beneficiary designations in branch and by phone, typically taking 15-30 minutes in branch. Trust funding is also available, allowing families to retitle accounts into the name of a revocable living trust.
Pinnacle Bank (NE) provides specific procedures for both proactive estate planning and filing claims after a death.
Preparing your estate
Beneficiaries and trust funding
How to update beneficiaries in-branch, fund a trust in-branch, and review 18 account types at Pinnacle Bank (NE).
View details →When someone dies
Death claim process
Contact Pinnacle Bank (NE)'s Pinnacle Trust Services to file a claim. 5-step process, 6 required documents, and contact information for survivors.
View details →Pinnacle Bank (NE)'s Pinnacle Trust Services can answer questions about beneficiaries, trusts, or death claims at 1-800-227-7715. Email inquiries can be sent to pat.garrett@pinnbank.com.
Pinnacle Bank (NE) is not available nationwide. Estate planning procedures may vary by state, so confirm that your location is served before making account changes.
Sources
Data sourced from Pinnacle Bank (NE) primary sources (26 pages reviewed). How we research.
Customer Service
Phone1-800-227-7715
Business Banking (Mon-Fri 8am-8pm CST)
Business Premium Online Banking (Mon-Fri 8am-6pm CST)
Bill Pay Support (Daily 7am-10pm CST)
Lost/Stolen Debit Card (24/7)
Debit Card Activation/PIN (24/7)
Lost/Stolen Credit Card (24/7)
Diamond Secure Identity Fraud (Mon-Fri 8:30am-5pm EST)
Mortgage Center
WebsiteLearn more→
Pinnacle Trust Services
Phone402-697-0050
Toll-Free1-800-227-7715
Fax402-697-8887
Mailing Address
Pinnacle Trust Services, 13131 West Dodge Road, Omaha, NE 68154 (fax 402-697-8887). Lincoln trust office: 3939 South Street, Lincoln, NE 68506 (fax 402-437-9298).
Pat Garrett, President - Pinnacle Trust Services (Omaha)
Jack Rice, Trust Officer - trust and estate administration (Omaha)
Jessica Sheldrick, AVP Trust Officer (Omaha)
Janae Knoell, AVP Trust Officer (Omaha)
Mark Kisker, Senior VP Trust Officer (Lincoln)
Jennifer Jensen, AVP Trust Officer (Lincoln)
Clare Dorshorst, Trust Officer (Lincoln)
Vern Schulte, Trust Officer (Columbus)
Lynda Anderson, AVP Trust Officer (Beatrice)
WebsiteLearn more→
Customer Service (deceased accounts are handled by the deceased's local branch; there is no central estate-claims unit)
Phone1-800-227-7715
Toll-Free1-800-227-7715
Mailing Address
Pinnacle Bank, 1401 N Street, Lincoln, NE 68508 (main office). Estate paperwork is normally delivered to the deceased's branch -- locate it at https://www.pinnbank.com/location-search
WebsiteNotify online→
Verified Jul 2026
Estate planning articles
Learn how to protect your Pinnacle Bank (NE) accounts and other assets with trusts, beneficiary designations, and estate planning documents.
