Estate planning at Navigant CU
How to protect 15 Navigant CU accounts — manage beneficiaries in-branch, fund a trust in-branch, and file claims through Navigant CU's NCU Investment Solutions (wealth management subsidiary)
Contact Center
Phone(401) 233-4700
Fax(401) 233-4715
Mailing Address
Navigant Credit Union, 1005 Douglas Pike, Smithfield, RI 02917
Telephone Banking
WebsiteLearn more→
NCU Investment Solutions (wealth management subsidiary)
Phone(401) 233-4337
Mailing Address
NCU Investment Solutions, 1005 Douglas Pike, Smithfield, RI 02917
WebsiteLearn more→
Contact Center (deceased member accounts)
Phone(401) 233-4700
Fax(401) 233-4715
Mailing Address
Navigant Credit Union, 1005 Douglas Pike, Smithfield, RI 02917
WebsiteNotify online→
Verified Jul 2026
Navigant CU is a credit union offering 15 accounts that interact with estate planning in different ways. As a membership-based credit union, Navigant CU headquartered in Smithfield, Rhode Island, with 25 physical branch locations, all in Rhode Island. Navigant is the largest credit union in Rhode Island. Its account agreement is governed by federal law and the laws of the State of Rhode Island, so Rhode Island probate and small-estate rules control how a deceased member's accounts are settled. Understanding how each account transfers at death—and which ones a trust can hold—helps families avoid probate delays and unintended outcomes.
Beneficiary designations at Navigant CU can be managed in branch, by mail, and by phone, typically taking 15-30 minutes to complete the form in a branch; processing time varies. Trust funding is also available, allowing families to retitle accounts into the name of a revocable living trust.
Navigant CU has documented procedures for both preparing accounts during your lifetime and handling claims when an account holder passes away.
Preparing your estate
Beneficiaries and trust funding
How to update beneficiaries in-branch, fund a trust in-branch, and review 15 account types at Navigant CU.
View details →When someone dies
Death claim process
Contact Navigant CU's NCU Investment Solutions (wealth management subsidiary) to file a claim. 7-step process, 6 required documents, and contact information for survivors.
View details →Navigant CU's NCU Investment Solutions (wealth management subsidiary) can answer questions about beneficiaries, trusts, or death claims at (401) 233-4337. Email inquiries can be sent to operations@ncuinvestments.com.
Navigant CU is not available nationwide. Estate planning procedures may vary by state, so confirm that your location is served before making account changes.
Frequently asked questions
Yes, and it is what Navigant's account agreement actually requires. For a formal trust account, the agreement says you agree to provide "a copy of the trust instrument, the name and residential address of any successor trustee designated in the trust instrument, and any other documentation in a form satisfactory to us, including a certificate of trust." So the certificate of trust is one item on the list, not a substitute for the trust instrument, and Navigant reserves discretion to ask for more. Opening the account is itself discretionary — the agreement says Navigant "may, in our sole discretion, allow" trustees of a formal written trust to open an account in the trust's name. Bring the trust instrument, a certificate of trust, the successor trustee's name and residential address, photo ID for each trustee, and the trust's TIN (or the living grantor's SSN for a revocable trust). Only trustees may transact on the account once it is open.
Sources
Data sourced from Navigant CU primary sources (12 pages reviewed). How we research.
Contact Center
Phone(401) 233-4700
Fax(401) 233-4715
Mailing Address
Navigant Credit Union, 1005 Douglas Pike, Smithfield, RI 02917
Telephone Banking
WebsiteLearn more→
NCU Investment Solutions (wealth management subsidiary)
Phone(401) 233-4337
Mailing Address
NCU Investment Solutions, 1005 Douglas Pike, Smithfield, RI 02917
WebsiteLearn more→
Contact Center (deceased member accounts)
Phone(401) 233-4700
Fax(401) 233-4715
Mailing Address
Navigant Credit Union, 1005 Douglas Pike, Smithfield, RI 02917
WebsiteNotify online→
Verified Jul 2026
Estate planning articles
Learn how to protect your Navigant CU accounts and other assets with trusts, beneficiary designations, and estate planning documents.
