Covers 13 insurance accounts — beneficiaries can be updated by phone
Brand change
National Western Life was acquired by Prosperity Life Group (through S. USA Life Insurance Company) on July 9, 2024. The National Western brand still issues contracts and still runs its own claims intake; product information now lives on prosperitylife.com, and claims e-mail routes to claimsinfo@prosperitylife.com. Effective July 2024.
The procedures below reflect National Western Life's accounts. Account servicing may transfer as the change takes effect.
Subsidiary of Prosperity Life Group (S. USA Life Insurance Company, Inc.)
nationalwesternlife.com→National Western Life Client Services
Regular mail: National Western Life Insurance Company, PO Box 209080, Austin, TX 78720-9080. Street/overnight: 10801 N Mopac Expy, Bldg. 3, Austin, TX 78759-5415. Policyowner portal: https://www.mynwl.com (multi-factor authentication required).
National Western Life Client Services
Regular mail: National Western Life Insurance Company, PO Box 209080, Austin, TX 78720-9080. Street/overnight: 10801 N Mopac Expy, Bldg. 3, Austin, TX 78759-5415. Policyowner portal: https://www.mynwl.com (multi-factor authentication required).
National Western Life Claims (Prosperity Life Group)
National Western Life Insurance Company, PO Box 209080, Austin, TX 78720-9080 (overnight: 10801 N Mopac Expy, Bldg. 3, Austin, TX 78759-5415). Call 1-800-531-5442 and choose option 5 for claims.
Estate planning with National Western Life policies centers on beneficiary designations—the single most important step for ensuring life insurance proceeds and annuity benefits reach the intended recipients without probate involvement. Unlike bank or brokerage accounts, insurance products are not retitled into trusts; instead, trusts are named as beneficiaries when estate tax planning or controlled distributions are needed.
Across 13 product types, National Western Life policies vary in how they transfer at death. The sections below walk through beneficiary designations, trust funding options, and which products support each method.
Data sourced from National Western Life primary sources (15 pages reviewed). How we research.
A printable PDF with the steps, required documents, and contact details — verified against National Western Life primary sources. Bring it to the branch or keep it beside the phone.
Subsidiary of Prosperity Life Group (S. USA Life Insurance Company, Inc.)
nationalwesternlife.com→National Western Life Client Services
Regular mail: National Western Life Insurance Company, PO Box 209080, Austin, TX 78720-9080. Street/overnight: 10801 N Mopac Expy, Bldg. 3, Austin, TX 78759-5415. Policyowner portal: https://www.mynwl.com (multi-factor authentication required).
National Western Life Client Services
Regular mail: National Western Life Insurance Company, PO Box 209080, Austin, TX 78720-9080. Street/overnight: 10801 N Mopac Expy, Bldg. 3, Austin, TX 78759-5415. Policyowner portal: https://www.mynwl.com (multi-factor authentication required).
National Western Life Claims (Prosperity Life Group)
National Western Life Insurance Company, PO Box 209080, Austin, TX 78720-9080 (overnight: 10801 N Mopac Expy, Bldg. 3, Austin, TX 78759-5415). Call 1-800-531-5442 and choose option 5 for claims.
Learn how to protect your National Western Life accounts and other assets with trusts, beneficiary designations, and estate planning documents.
Learn how to protect your National Western Life accounts and other assets with trusts, beneficiary designations, and estate planning documents.
Get a complete guide for your specific circumstances.

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