How to protect 13 National Western Life accounts — manage beneficiaries by phone, fund a trust by mail, and file death claims
Brand change
National Western Life was acquired by Prosperity Life Group (through S. USA Life Insurance Company) on July 9, 2024. The National Western brand still issues contracts and still runs its own claims intake; product information now lives on prosperitylife.com, and claims e-mail routes to claimsinfo@prosperitylife.com. Effective July 2024.
The procedures below reflect National Western Life's accounts. Account servicing may transfer as the change takes effect.
Subsidiary of Prosperity Life Group (S. USA Life Insurance Company, Inc.)
nationalwesternlife.com→National Western Life Client Services
Regular mail: National Western Life Insurance Company, PO Box 209080, Austin, TX 78720-9080. Street/overnight: 10801 N Mopac Expy, Bldg. 3, Austin, TX 78759-5415. Policyowner portal: https://www.mynwl.com (multi-factor authentication required).
National Western Life Client Services
Regular mail: National Western Life Insurance Company, PO Box 209080, Austin, TX 78720-9080. Street/overnight: 10801 N Mopac Expy, Bldg. 3, Austin, TX 78759-5415. Policyowner portal: https://www.mynwl.com (multi-factor authentication required).
National Western Life Claims (Prosperity Life Group)
National Western Life Insurance Company, PO Box 209080, Austin, TX 78720-9080 (overnight: 10801 N Mopac Expy, Bldg. 3, Austin, TX 78759-5415). Call 1-800-531-5442 and choose option 5 for claims.
With 13 products relevant to estate planning, National Western Life policyholders need to understand how beneficiary designations control where proceeds go. These designations override a will, so the names on file with National Western Life are what determine who receives the death benefit.
National Western Life lets account holders update beneficiary designations by mail and by phone, typically taking 20-30 minutes to complete; effective when recorded at National Western's office. Trust funding is also available, allowing families to name a trust as the policy beneficiary or establish an irrevocable life insurance trust (ILIT).
There are two sides to estate planning at National Western Life: setting things up while you're alive, and the process survivors follow after a death.
Preparing your estate
How to update beneficiaries by phone, fund a trust by mail, and review 13 account types at National Western Life.
View details →When someone dies
6-step process, 11 required documents, and contact information for survivors.
View details →Data sourced from National Western Life primary sources (15 pages reviewed). How we research.
Subsidiary of Prosperity Life Group (S. USA Life Insurance Company, Inc.)
nationalwesternlife.com→National Western Life Client Services
Regular mail: National Western Life Insurance Company, PO Box 209080, Austin, TX 78720-9080. Street/overnight: 10801 N Mopac Expy, Bldg. 3, Austin, TX 78759-5415. Policyowner portal: https://www.mynwl.com (multi-factor authentication required).
National Western Life Client Services
Regular mail: National Western Life Insurance Company, PO Box 209080, Austin, TX 78720-9080. Street/overnight: 10801 N Mopac Expy, Bldg. 3, Austin, TX 78759-5415. Policyowner portal: https://www.mynwl.com (multi-factor authentication required).
National Western Life Claims (Prosperity Life Group)
National Western Life Insurance Company, PO Box 209080, Austin, TX 78720-9080 (overnight: 10801 N Mopac Expy, Bldg. 3, Austin, TX 78759-5415). Call 1-800-531-5442 and choose option 5 for claims.
Learn how to protect your National Western Life accounts and other assets with trusts, beneficiary designations, and estate planning documents.
Learn how to protect your National Western Life accounts and other assets with trusts, beneficiary designations, and estate planning documents.