Estate planning at Mascoma Bank
How to protect 22 Mascoma Bank accounts — manage beneficiaries in-branch, fund a trust in-branch, and file claims through Mascoma Bank's Wealth Management / Trust Services
Customer Service
Phone1-603-448-3650
Toll-Free1-888-627-2662
Emailmsbinfo@mascoma.bank
Mailing Address
Mascoma Bank, PO Box 4399, White River Junction, VT 05001
Lost/Stolen Debit Card (after hours)
Wealth Management / Trust Services
WebsiteLearn more→
Wealth Management / Trust Services
Phone1-603-676-8813
Toll-Free1-888-627-2662
Mailing Address
Mascoma Bank, PO Box 4399, White River Junction, VT 05001
WebsiteLearn more→
Death Claims / Customer Service
Phone1-603-448-3650
Toll-Free1-888-627-2662
Emailmsbinfo@mascoma.bank
Mailing Address
Mascoma Bank, PO Box 4399, White River Junction, VT 05001
Verified May 2026
Mascoma Bank has 22 accounts, each with different rules for what happens when the account holder dies. Of those, 13 can name a trust as beneficiary or be retitled into a trust. The right combination of beneficiary designations and trust ownership can keep the entire portfolio out of probate.
Account holders can update their beneficiary designations at Mascoma Bank in branch and by phone. Accounts can also be retitled into a trust to keep them out of probate entirely.
Mascoma Bank provides specific procedures for both proactive estate planning and filing claims after a death.
Preparing your estate
Beneficiaries and trust funding
How to update beneficiaries in-branch, fund a trust in-branch, and review 22 account types at Mascoma Bank.
View details →When someone dies
Death claim process
Contact Mascoma Bank's Wealth Management / Trust Services to file a claim. 4-step process, 6 required documents, and contact information for survivors.
View details →For questions about any of these procedures, contact Mascoma Bank's Wealth Management / Trust Services at 1-888-627-2662.
Because Mascoma Bank serves a limited number of states, procedures for trust funding and beneficiary changes may differ depending on your location. Verify availability before starting.
Frequently asked questions
Yes. Mascoma Bank offers fiduciary and trust services through its Trust Services division. The bank can serve as a professional institutional trustee or co-trustee, providing stability and multigenerational continuity. Services include trust administration, estate planning coordination, and investment management through Mascoma Wealth Management, LLC. Institutional trustees help avoid potential conflicts of interest among beneficiaries and relieve individual trustees from the ongoing burden of state trust law compliance. Contact Trust Services at 603-676-8813 or visit https://mascoma.bank/trust-services/ for more information.
Mascoma Bank provides comprehensive wealth management through three divisions: Mascoma Wealth Management, LLC serves high-net-worth clients with sophisticated planning, investment, and wealth management. Mascoma Financial Advisors offers personalized investment and insurance guidance. Trust Services provides institutional trustee capabilities for family legacy planning. The team includes CFP, JD, CEPA, ChFC, and CASL credentialed professionals and operates under fiduciary standards. Contact 603-676-8813 for a consultation.
Mascoma Bank operates 26 branches across New Hampshire and Vermont, plus two loan production offices. NH branch locations include Canaan, Claremont, Enfield, Hanover, Keene, Lancaster, Lebanon, Littleton, Lyme, New London, Walpole, and West Lebanon. VT branches include Bethel, Burlington (two locations), Chelsea, Hartland, Norwich, South Burlington, South Strafford, Springfield, White River Junction (two locations), Windsor, and Woodstock.
To retitle deposit accounts into a trust, visit any Mascoma Bank branch with your trust agreement or Certificate of Trust, government-issued photo ID for all trustees, and the trust's tax identification number (EIN or SSN for revocable trusts). Complete a new account application to retitle the account in the trust's name. Revoke any existing POD designations before retitling. You may also request forms by calling 888-627-2662 and mail completed documents to Mascoma Bank, PO Box 4399, White River Junction, VT 05001. For trust administration services, contact Mascoma Wealth Management at 603-676-8813.
Sources
Data sourced from Mascoma Bank primary sources (15 pages reviewed). How we research.
Customer Service
Phone1-603-448-3650
Toll-Free1-888-627-2662
Emailmsbinfo@mascoma.bank
Mailing Address
Mascoma Bank, PO Box 4399, White River Junction, VT 05001
Lost/Stolen Debit Card (after hours)
Wealth Management / Trust Services
WebsiteLearn more→
Wealth Management / Trust Services
Phone1-603-676-8813
Toll-Free1-888-627-2662
Mailing Address
Mascoma Bank, PO Box 4399, White River Junction, VT 05001
WebsiteLearn more→
Death Claims / Customer Service
Phone1-603-448-3650
Toll-Free1-888-627-2662
Emailmsbinfo@mascoma.bank
Mailing Address
Mascoma Bank, PO Box 4399, White River Junction, VT 05001
Verified May 2026
Estate planning articles
Learn how to protect your Mascoma Bank accounts and other assets with trusts, beneficiary designations, and estate planning documents.
