Estate planning at Lincoln Financial
How to protect 16 Lincoln Financial accounts — manage beneficiaries online, fund a trust by mail, and file claims through Lincoln Financial's Life Insurance Customer Service
Life Insurance Customer Service
Phone1-800-487-1485
Toll-Free1-800-487-1485
Fax1-800-819-1987
Mailing Address
Lincoln Financial Group, PO Box 21008, Greensboro, NC 27420-1008
Annuity Customer Service
Life Insurance Customer Service
Phone1-800-487-1485
Fax1-800-819-1987
Mailing Address
Lincoln Financial Group, PO Box 21008, Greensboro, NC 27420-1008. Individual life insurance death claims: Claim Dept. - 5310, P.O. Box 21008, Greensboro, NC 27420-1008
Annuity Customer Service
WebsiteLearn more→
Individual Life Insurance Claims (Claim Dept. - 5310)
Phone1-800-487-1485
Fax336-814-0021
Mailing Address
Claim Dept. - 5310, P.O. Box 21008, Greensboro, NC 27420-1008 (Overnight: Lincoln Financial Group, Claim Dept. - 5310, 100 N. Greene St., Greensboro, NC 27401)
WebsiteNotify online→
Verified May 2026
Lincoln Financial is a insurance company with 16 products relevant to estate planning. Life insurance and annuity proceeds transfer directly to named beneficiaries outside of probate, making beneficiary designations one of the most important estate planning steps for Lincoln Financial policyholders.
Beneficiary designations at Lincoln Financial can be managed online, by mail, and by phone, typically taking 10-15 minutes online; 15-20 minutes by mail. Trust funding is also available, allowing families to name a trust as the policy beneficiary or establish an irrevocable life insurance trust (ILIT).
Lincoln Financial has documented procedures for both preparing accounts during your lifetime and handling claims when an account holder passes away.
Preparing your estate
Beneficiaries and trust funding
How to manage beneficiaries online, fund a trust by mail, and review 16 account types at Lincoln Financial.
View details →When someone dies
Death claim process
Contact Lincoln Financial's Life Insurance Customer Service to file a claim. 7-step process, 6 required documents, and contact information for survivors.
View details →Lincoln Financial's Life Insurance Customer Service can answer questions about beneficiaries, trusts, or death claims at 1-800-487-1485. Email inquiries can be sent to CustServSupportTeam@LFG.com.
Frequently asked questions
Log in to your Lincoln Financial account online, navigate to your policy details, select "Beneficiary Information" from the top tab, and click "Manage Beneficiaries" to view and update designations. You can also download the Beneficiary Change form (Form CS06893 for life insurance, Form 28493 for annuities) from lincolnfinancial.com and submit by mail to Lincoln Financial Group, PO Box 21008, Greensboro, NC 27420-1008, by fax to 800-819-1987, or by emailing a scanned copy to CustServSupportTeam@LFG.com. You can also call 800-487-1485 for assistance. Complete a separate form for each policy unless the owner and all information is the same.
Yes. Lincoln Financial accepts trust ownership of annuity contracts. The trustee must complete the Certification of Trustee Powers for Annuities form (AN07086) -- note this is a different form than the life insurance version (CL11702). The form certifies the existence of the trust and the identity and powers of the trustees. Lincoln reserves the right to require the full trust document and any subsequent amendments or restatements. A new AN07086 must be submitted whenever the Trustee(s), Grantor information, or Trust TIN changes. Lincoln does not accept a Power of Attorney acting on behalf of a Trustee -- only the Trustee(s) and Successor Trustee(s) may act and sign on behalf of the Trust. When a trust is named as annuity beneficiary, the available payout options are limited to lump sum, 5-year deferral, or continuation of i4LIFE on a nonqualified contract. Tax consequences of trust-owned annuities depend on whether the trust is a grantor or non-grantor trust; consult a tax advisor.
Sources
Data sourced from Lincoln Financial primary sources (30 pages reviewed). How we research.
Life Insurance Customer Service
Phone1-800-487-1485
Toll-Free1-800-487-1485
Fax1-800-819-1987
Mailing Address
Lincoln Financial Group, PO Box 21008, Greensboro, NC 27420-1008
Annuity Customer Service
Life Insurance Customer Service
Phone1-800-487-1485
Fax1-800-819-1987
Mailing Address
Lincoln Financial Group, PO Box 21008, Greensboro, NC 27420-1008. Individual life insurance death claims: Claim Dept. - 5310, P.O. Box 21008, Greensboro, NC 27420-1008
Annuity Customer Service
WebsiteLearn more→
Individual Life Insurance Claims (Claim Dept. - 5310)
Phone1-800-487-1485
Fax336-814-0021
Mailing Address
Claim Dept. - 5310, P.O. Box 21008, Greensboro, NC 27420-1008 (Overnight: Lincoln Financial Group, Claim Dept. - 5310, 100 N. Greene St., Greensboro, NC 27401)
WebsiteNotify online→
Verified May 2026
Estate planning articles
Learn how to protect your Lincoln Financial accounts and other assets with trusts, beneficiary designations, and estate planning documents.
