How to protect 18 HawaiiUSA FCU accounts — manage beneficiaries in-branch, fund a trust in-branch, and file claims through HawaiiUSA FCU's HawaiiUSA Investment and Insurance Services (securities and advisory services through LPL Financial)
Member Solution Center
HawaiiUSA Federal Credit Union, 1226 College Walk, Honolulu, HI 96817
HawaiiUSA Investment and Insurance Services (securities and advisory services through LPL Financial)
HawaiiUSA Investment and Insurance Services, 1226 College Walk, Honolulu, HI 96817
Member Solution Center (deceased member accounts)
HawaiiUSA Federal Credit Union, 1226 College Walk, Honolulu, HI 96817
HawaiiUSA FCU is a credit union offering 18 accounts that interact with estate planning in different ways. As a membership-based credit union, HawaiiUSA FCU main office at 1226 College Walk, Honolulu, HI 96817. Thirteen branch locations across four islands: Oahu (Main, Kakaako Financial Center, Kahala, Aiea, Pearl City, Mililani, Waipahu, Kaneohe, Kapolei), Maui (Kahului, Kihei), Hawaii Island (Hilo), and Kauai (Lihue). The Ewa branch closed in May 2025, and the Aiea branch closes for renovation after Saturday, September 5, 2026, with a planned reopening in late November 2026. Safe deposit boxes are rented at six branches only: Aiea, Kapolei, Kihei, Main, Mililani, and Pearl City. Surcharge-free ATM access at 290+ Bank of Hawaii ATMs, plus shared branching (HawaiiUSA shared-branch locations: Aiea, Kahului, Kaneohe, Kapolei, Kihei, Lihue, and Main). Routing number 321379410. Understanding how each account transfers at death—and which ones a trust can hold—helps families avoid probate delays and unintended outcomes.
HawaiiUSA FCU lets account holders update beneficiary designations in branch, by mail, and by phone, typically taking 15-30 minutes in branch; additional processing time by mail. Trust funding is also available, allowing families to retitle accounts into the name of a revocable living trust.
HawaiiUSA FCU provides specific procedures for both proactive estate planning and filing claims after a death.
Preparing your estate
How to update beneficiaries in-branch, fund a trust in-branch, and review 18 account types at HawaiiUSA FCU.
View details →When someone dies
Contact HawaiiUSA FCU's HawaiiUSA Investment and Insurance Services (securities and advisory services through LPL Financial) to file a claim. 8-step process, 7 required documents, and contact information for survivors.
View details →HawaiiUSA FCU's HawaiiUSA Investment and Insurance Services (securities and advisory services through LPL Financial) can answer questions about beneficiaries, trusts, or death claims at (808) 844-8338. Email inquiries can be sent to hiis@hawaiiusafcu.com.
HawaiiUSA FCU is not available nationwide. Estate planning procedures may vary by state, so confirm that your location is served before making account changes.
Deal with the box early, for three reasons specific to HawaiiUSA. First, boxes are rented at only six branches — Aiea, Kapolei, Kihei, Main, Mililani, and Pearl City — so confirm which branch holds it. Second, the annual box rent is automatically deducted from the member’s S01 Basic Savings (Prime Share) account, so an unclosed box keeps drawing down the very savings share you are trying to settle. Third, if no key is found, forced entry and lock replacement each carry a minimum charge under HawaiiUSA’s fee schedule. One timing warning: the Aiea branch closes for renovation after Saturday, September 5, 2026, with a planned reopening in late November 2026, and boxes there will not be accessible during the closure. If a decedent’s box is at Aiea and you will need the will, deed, or other papers inside during that window, retrieve them before September 5, 2026.
Yes, and both are on a clock. HawaiiUSA’s Schedule of Fees and Charges applies an inactive account fee monthly after three years with no activity, and it defines activity to exclude credit-union-initiated transactions such as dividend postings and service charges — so an account that is merely sitting there earning dividends is still counted as inactive. The same schedule notes that Hawaii statutes require any balance to be turned over to the State of Hawaii after five years of inactivity with no member contact, and an abandoned property processing fee is charged in the month the account is processed for escheatment. Long estate administrations should keep contact with the Member Solution Center on the record rather than letting the accounts sit silent.
Only the deposit accounts — checking, savings, money market, and share certificates. Two things trip up HawaiiUSA members. First, HSAs and IRAs (including the Traditional and Roth IRA Share Certificates) pass on their own beneficiary designation, which is a separate form from the POD; a POD designation on your savings does not carry over to them. Second, HawaiiUSA members commonly hold several shares — a Basic Savings (Prime Share), one or more Secondary Savings sub-accounts, a Christmas Club, and sometimes legacy Super Savings or Super Checking accounts — so ask the representative to confirm the designation is applied to each share you mean to cover, not just the one you are looking at. Beneficiary designation cannot be done online; use a branch, or call the Member Solution Center at (808) 534-4300 and return the signed form.
Data sourced from HawaiiUSA FCU primary sources (20 pages reviewed). How we research.
Member Solution Center
HawaiiUSA Federal Credit Union, 1226 College Walk, Honolulu, HI 96817
HawaiiUSA Investment and Insurance Services (securities and advisory services through LPL Financial)
HawaiiUSA Investment and Insurance Services, 1226 College Walk, Honolulu, HI 96817
Member Solution Center (deceased member accounts)
HawaiiUSA Federal Credit Union, 1226 College Walk, Honolulu, HI 96817
Learn how to protect your HawaiiUSA FCU accounts and other assets with trusts, beneficiary designations, and estate planning documents.
Learn how to protect your HawaiiUSA FCU accounts and other assets with trusts, beneficiary designations, and estate planning documents.