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What happens to your Greenwood accounts when you die

No beneficiary or trust option on any account, so they pass through the estate

Greenwood does not currently support beneficiary designations, transfer-on-death registrations, or trust account titling on any account type. All Greenwood accounts pass through the estate at death and may require probate.

When an account holder dies, the executor or administrator will need to contact Greenwood with a death certificate and legal authority documents to claim account balances. The process and required documents are covered on the death claim page.

Beneficiary form at Greenwood

Transfer on Death Beneficiary Designation form (DriveWealth, LLC) (for investment accounts).

Greenwood does not currently support beneficiary designations (POD or TOD) on any account type. All accounts transfer through the estate at death and may require probate.

1
Call Greenwood Community Support at 1-844-625-1921, or email support@gogreenwood.com, or use in-app chat
2
Spending or savings account: ask whether Coastal Community Bank (the issuing bank, Member FDIC) will accept a Payable on Death designation through Greenwood
3
Investment account: ask support to pass through DriveWealth's "Transfer on Death Beneficiary Designation form" (DriveWealth Customer Account Agreement section 38, linked from Greenwood investor disclosures)
4
Get any confirmation in writing by email

Why trust accounts are not available

Greenwood does not support retitling accounts into a trust, naming a trust as beneficiary, or any other probate-avoidance mechanism. Account balances transfer through the estate at death.

Greenwood Spending AccountGreenwood Savings Account

Greenwood Spending Account

Probate Required

Greenwood Savings Account

Interest-bearing savings account paired with the spending account, with unlimited transfers between the two. Held at Coastal Community Bank, Member FDIC, and covered up to $250,000 per depositor through pass-through insurance. Same ownership limits as the spending account: individual only, no POD beneficiary and no trust titling offered through Greenwood, so the balance passes through the estate.

Probate Required

What Greenwood says about beneficiaries

Each section is Greenwood's own statement, with the document it comes from numbered under Sources.

Which accounts take a beneficiary4

Investment account

DriveWealth, the brokerage custodian, supports Transfer on Death designations through its own form.1

Joint account with survivorship

Greenwood accounts are individual "Personal Accounts" for natural persons only, with no joint ownership.2

Business account

Greenwood accounts are individual "Personal Accounts" for natural persons only, with no business or entity ownership.2

Trust account

Greenwood defines its accounts as "Personal Accounts ... in the names of natural persons (individuals)" and prohibits business use; the app offers no joint, entity, or trust ownership. DriveWealth opens trust accounts for introducing firms that offer them (section 15.7), and Greenwood is not one of them.2, 1

Beneficiary forms Greenwood issues1

Transfer on Death Beneficiary Designation form (DriveWealth, LLC)

For investment accounts. Sent by the institution on request.1

Accounts handled elsewhere1

Coastal Community Bank

Issuing bank for Greenwood spending and savings deposits3

Not in Greenwood's published guidance3

  • What the owner provides to name a beneficiary
  • An online way to name a beneficiary
  • A POD designation on spending and savings accounts

Sources3

  1. 1.DriveWealth Customer Account Agreement
  2. 2.Greenwood Inc. Account Terms & Conditions, effective July 7, 2025
  3. 3.Greenwood investor disclosures
SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Greenwood primary sources (13 pages reviewed). How we research.

Download these Greenwood instructions

Download instructions for the whole estate

A printable PDF with the steps, required documents, and contact details — verified against Greenwood primary sources. Bring it to the branch or keep it beside the phone.

Greenwood estate support

Greenwood Community Support

Hours

Monday-Friday 10:00 AM-6:00 PM ET

Mailing address

Greenwood, 75 Pharr Rd #550389, Atlanta, GA 30355 (UNVERIFIED -- no live Greenwood page publishes an address; confirm with support before mailing anything)

Estate requests go through general customer service.

Verified Sep 2026

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