How to name beneficiaries and fund a trust at Genworth
Covers 9 insurance accounts — beneficiaries can be managed online
Customer Service
Phone1-888-436-9678
Mailing Address
P.O. Box 10719, Lynchburg, VA 24506
Fixed Annuities
Variable Annuities
Immediate Annuities
Total Living Coverage
Long-Term Care
Consumer Web Support
WebsiteLearn more→
Life & Annuity Claims
Phone1-888-325-5433
Fax1-888-325-3299
Mailing Address
P.O. Box 10719, Lynchburg, VA 24506
LTC Claims
WebsiteLearn more→
Death Claims
Phone1-888-325-5433
Toll-Free1-888-325-5433
Fax1-888-325-3299
Mailing Address
Genworth Life and Annuity Claims Department, P.O. Box 10719, Lynchburg, VA 24506
WebsiteNotify online→
Verified Jul 2026
Beneficiary designations are the foundation of estate planning for Genworth policies. Unlike bank accounts, insurance products cannot be retitled into a trust. Instead, the beneficiary designation itself determines who receives the proceeds and how quickly they're paid. Naming a trust as beneficiary is an option when more control over distributions is needed.
The transfer rules at Genworth vary across 9 policies. Below is a breakdown of beneficiary options, trust funding, and which products support each method.
Traditional Long-Term Care InsuranceLong-Term Care with Return of Premium RiderTerm Life InsuranceWhole Life InsuranceUniversal Life InsuranceFixed AnnuityVariable AnnuityImmediate AnnuityTotal Living Coverage Annuity
1
For annuities:
- Log in to your MyGenworth account at genworth.com/login (contract number and SSN required to register)
- Not all policies/contracts/certificates are available for online changes via MyGenworth
2
For life insurance:
- Download the Ownership and Beneficiary Designation Request form from genworth.com/customer-support/forms-and-documents/life-insurance-forms
- Select the correct state-specific form: one version covers CA, CT, DE, DC, FL, NY, ND, and SD; a separate version covers all other states
- Complete the form and email it to LifeCustomerService@genworth.com, or print, sign, and mail it to the address on the form
Special Requirements
- Life insurance beneficiary change forms are state-specific: one version covers CA, CT, DE, DC, FL, NY, ND, and SD; a separate version covers all other states
- Trusts can be named as beneficiaries on life insurance, annuity, and LTC policies with Return of Premium Rider
- If a beneficiary name has changed due to marriage or divorce, provide a copy of the marriage certificate or divorce decree
- If the name has changed by personal preference, provide a court document indicating the name change from birth name to requested name
- Beneficiary designations override instructions in a will
- If signing as Power of Attorney, submit a copy of the executed POA papers and sign the form indicating capacity as "Attorney-in-fact" for the owner
- For annuities: designations must be made in percentages; even if only changing the contingent beneficiary, you must restate the primary beneficiary
- For trust-owned annuity contracts: documentation is required to show signing authority for Genworth Life and Annuity Insurance Company, Genworth Life Insurance Company, and Genworth Life Insurance Company of New York
- Your email system may not transmit messages securely; Genworth is not responsible for the security of email sent to them
Sources
Data sourced from Genworth primary sources (18 pages reviewed). How we research.
Download these Genworth instructions
Download instructions for the whole estateA printable PDF with the steps, required documents, and contact details — verified against Genworth primary sources. Bring it to the branch or keep it beside the phone.
Customer Service
Phone1-888-436-9678
Mailing Address
P.O. Box 10719, Lynchburg, VA 24506
Fixed Annuities
Variable Annuities
Immediate Annuities
Total Living Coverage
Long-Term Care
Consumer Web Support
WebsiteLearn more→
Life & Annuity Claims
Phone1-888-325-5433
Fax1-888-325-3299
Mailing Address
P.O. Box 10719, Lynchburg, VA 24506
LTC Claims
WebsiteLearn more→
Death Claims
Phone1-888-325-5433
Toll-Free1-888-325-5433
Fax1-888-325-3299
Mailing Address
Genworth Life and Annuity Claims Department, P.O. Box 10719, Lynchburg, VA 24506
WebsiteNotify online→
Verified Jul 2026
Estate planning articles
Learn how to protect your Genworth accounts and other assets with trusts, beneficiary designations, and estate planning documents.
