Estate planning at Flagstar Bank
How to protect 16 Flagstar Bank accounts — manage beneficiaries in-branch, fund a trust in-branch, and file death claims
Flagstar Bank
Subsidiary of Self (publicly traded as FLG, formerly Flagstar Financial, Inc.)
flagstar.com →
Customer Service
Phone1-888-248-6423
Mailing Address
Flagstar Bank, 8950 Cypress Waters Blvd., Coppell, TX 75019
Mortgage Support
Mortgage/Loan Servicing
Flagstar Private Bank Concierge
International/Outside US
WebsiteLearn more →
Customer Service
Phone1-888-248-6423
Mailing Address
Flagstar Bank, 8950 Cypress Waters Blvd., Coppell, TX 75019
Mortgage Support
Mortgage/Loan Servicing
Flagstar Private Bank Concierge
International/Outside US
WebsiteLearn more →
Death Claims / Account Services
Phone1-888-248-6423
Toll-Free1-888-248-6423
Mailing Address
Flagstar Bank, Attn: Account Services, 8950 Cypress Waters Blvd., Coppell, TX 75019
Mortgage Deceased Customer Line
Verified Feb 2026
Flagstar Bank offers 16 consumer accounts that interact with estate planning in distinct ways. Of those, 13 can name a trust as beneficiary or be retitled into a trust. Understanding the transfer methods available for each account type helps families keep assets out of probate and ensure they pass to the right people.
Beneficiary designations at Flagstar Bank can be managed in branch, by mail, and by phone, typically taking 15-30 minutes in branch; 1-2 weeks by mail. Trust funding is also available, allowing families to retitle accounts into the name of a revocable living trust.
Flagstar Bank provides specific procedures for both proactive estate planning and filing claims after a death.
Preparing your estate
Beneficiaries and trust funding
How to update beneficiaries in-branch, fund a trust in-branch, and review 16 account types at Flagstar Bank.
View details →When someone dies
Death claim process
9-step process, 7 required documents, and contact information for survivors.
View details →Flagstar Bank operates in select states, so estate planning procedures may vary by location. Confirm availability in your state before initiating trust funding or account changes.
Frequently asked questions
Visit a Flagstar branch with your trust document (title page and signature page or Certification of Trust), government-issued ID for all trustees, and a completed W-9 form. The bank will retitle your accounts to trust ownership under the format "[Trustee Name], Trustee of the [Trust Name], dated [Date]." For revocable grantor trusts, the bank typically uses the grantor's SSN for tax reporting.
No. IRAs cannot be retitled to a trust. However, you can name a trust as the beneficiary of your Flagstar Traditional IRA or Roth IRA. Consult a tax advisor before naming a trust as IRA beneficiary, as there are significant tax implications for distributions.
Flagstar Private Bank offers wealth management services including family advisory, trust and estate planning, wealth transfer strategies, philanthropic giving guidance, and family governance advisory through Flagstar Advisors. These services are available to private banking clients. Contact Flagstar Private Bank Client Services at 1-866-744-5463.
Flagstar Bank
Subsidiary of Self (publicly traded as FLG, formerly Flagstar Financial, Inc.)
flagstar.com →Customer Service
Phone1-888-248-6423
Mailing Address
Flagstar Bank, 8950 Cypress Waters Blvd., Coppell, TX 75019
Mortgage Support
Mortgage/Loan Servicing
Flagstar Private Bank Concierge
International/Outside US
WebsiteLearn more →
Customer Service
Phone1-888-248-6423
Mailing Address
Flagstar Bank, 8950 Cypress Waters Blvd., Coppell, TX 75019
Mortgage Support
Mortgage/Loan Servicing
Flagstar Private Bank Concierge
International/Outside US
WebsiteLearn more →
Death Claims / Account Services
Phone1-888-248-6423
Toll-Free1-888-248-6423
Mailing Address
Flagstar Bank, Attn: Account Services, 8950 Cypress Waters Blvd., Coppell, TX 75019
Mortgage Deceased Customer Line
Verified Feb 2026
Estate planning resources for Flagstar Bank customers
Tools and documents to help protect your Flagstar Bank accounts.
Do I Need a Revocable Trust?
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