Estate planning at First Horizon
How to protect 14 First Horizon accounts — manage beneficiaries in-branch, fund a trust in-branch, and file claims through First Horizon's Trust and Estate Planning - Wealth Management
Customer Service
Phone1-800-382-5465
Mailing Address
First Horizon Bank, 165 Madison Ave, Memphis, TN 38103
WebsiteLearn more→
Trust and Estate Planning - Wealth Management
Phone1-800-382-5465
Mailing Address
First Horizon Bank, 165 Madison Ave, Memphis, TN 38103
WebsiteLearn more→
Estate Services (Fulfillment Operations for account verification)
Phone1-800-382-5465
Toll-Free1-800-382-5465
Mailing Address
First Horizon Bank, Fulfillment Operations, 3451 Prescott, Memphis, TN 38118 (for the Verification of Account for an Estate form)
Mortgage Servicing
Fraud / Lost or Stolen Card (24/7)
Verified Jul 2026
How your First Horizon accounts transfer at death depends on how each one is titled and whether a beneficiary is on file. Of those, 12 can name a trust as beneficiary or be retitled into a trust. Getting these details right keeps assets out of probate and ensures they reach the intended recipients.
Account holders can update their beneficiary designations at First Horizon in branch, by mail, and by phone. Accounts can also be retitled into a trust to keep them out of probate entirely.
First Horizon has documented procedures for both preparing accounts during your lifetime and handling claims when an account holder passes away.
Preparing your estate
Beneficiaries and trust funding
How to update beneficiaries in-branch, fund a trust in-branch, and review 14 account types at First Horizon.
View details →When someone dies
Death claim process
Contact First Horizon's Trust and Estate Planning - Wealth Management to file a claim. 6-step process, 6 required documents, and contact information for survivors.
View details →Reach First Horizon's Trust and Estate Planning - Wealth Management at 1-800-382-5465 for help with any of these procedures.
Because First Horizon serves a limited number of states, procedures for trust funding and beneficiary changes may differ depending on your location. Verify availability before starting.
Frequently asked questions
The Depositor Agreement's Fiduciary Accounts provision allows an account to be opened and maintained by a trustee under a written trust agreement. Visit a First Horizon banking center with your Certification of Trust or complete trust agreement, government-issued ID for all trustees, and the trust tax identification number (EIN, or the grantor's SSN for a revocable trust). A representative completes the retitling paperwork; processing typically takes 1-2 weeks. You can also request the paperwork by mail by calling 800-382-5465. Investment and IRA accounts held through First Horizon Advisors / LPL Financial follow LPL's separate procedures -- an IRA cannot be retitled to a trust, though a trust can be named as its beneficiary.
Sources
Data sourced from First Horizon primary sources (15 pages reviewed). How we research.
Customer Service
Phone1-800-382-5465
Mailing Address
First Horizon Bank, 165 Madison Ave, Memphis, TN 38103
WebsiteLearn more→
Trust and Estate Planning - Wealth Management
Phone1-800-382-5465
Mailing Address
First Horizon Bank, 165 Madison Ave, Memphis, TN 38103
WebsiteLearn more→
Estate Services (Fulfillment Operations for account verification)
Phone1-800-382-5465
Toll-Free1-800-382-5465
Mailing Address
First Horizon Bank, Fulfillment Operations, 3451 Prescott, Memphis, TN 38118 (for the Verification of Account for an Estate form)
Mortgage Servicing
Fraud / Lost or Stolen Card (24/7)
Verified Jul 2026
Estate planning articles
Learn how to protect your First Horizon accounts and other assets with trusts, beneficiary designations, and estate planning documents.
