Estate planning at Equitable

How to protect 18 Equitable accounts — manage beneficiaries online, fund a trust by mail, and file death claims

Equitable

Subsidiary of Equitable Holdings, Inc.

equitable.com
Equitable logo

Customer Service and Support

Fax1-855-268-6378
Mailing Address

1345 Avenue of the Americas, New York, NY 10105

Life Insurance Service
EQUI-VEST Service
Legacy Universal Life (policy numbers 24 000 000 - 24 999 999; Lynchburg, VA)

Customer Service and Support

Fax1-855-268-6378
Mailing Address

1345 Avenue of the Americas, New York, NY 10105

Life Insurance Service
EQUI-VEST Service
Legacy Universal Life (policy numbers 24 000 000 - 24 999 999; Lynchburg, VA)

Life Insurance Claims (Life Operations)

Fax1-855-268-6373
Mailing Address

Equitable Financial Life Insurance Company, Life Operations, PO Box 1047, Charlotte, NC 28201-1047 (express: 8501 IBM Drive, Suite 150, Charlotte, NC 28262)

Annuity Claims (Retirement Cornerstone, Investment Edge, Structured Capital Strategies, Accumulator, GGA)
EQUI-VEST Claims
SPDA Claims (Syracuse)
Death After Retirement / Group Pension / Annuity Benefits
Employee Benefits Claims
Verified Jul 2026

Equitable offers 18 insurance products that play a central role in estate planning. Because policy proceeds pass directly to named beneficiaries—bypassing probate entirely—keeping designations current is one of the highest-impact steps policyholders can take.

Managing beneficiaries at Equitable is straightforward—changes can be made online, by mail, and by phone, typically taking 15-30 minutes to complete; mail or fax return required. Trust funding is also available, allowing families to name a trust as the policy beneficiary or establish an irrevocable life insurance trust (ILIT).

Equitable has documented procedures for both preparing accounts during your lifetime and handling claims when an account holder passes away.


Frequently asked questions

Yes. Variable universal life, indexed universal life and term policies are all administered under Equitable's "Traditional, Term and Variable Life Series," and ownership is transferred with the Life Insurance Ownership Change form (portal.equitable.com/appentry/EDoxRedirect?node_id=A2023032300008). Section 4(b), "New Owner(s) is a Trust," asks for the trust type (revocable or irrevocable), the trust name, trust date and trust SSN/TIN, the state where the trust was established, and the trustee's name, date of birth, SSN, residential address and government-issued ID. A W-9 for the trust must accompany the form — the form warns that without it, FATCA requires 30% withholding on later taxable disbursements to an entity owner. Return it to Life Operations, PO Box 1047, Charlotte, NC 28201-1047, or fax (855) 268-6378. Note that a transfer of an existing policy to an ILIT starts the three-year lookback under IRC 2035; ask your estate attorney before transferring rather than buying inside the trust.

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Sources

Data sourced from Equitable primary sources (24 pages reviewed). How we research.

Estate planning articles

Learn how to protect your Equitable accounts and other assets with trusts, beneficiary designations, and estate planning documents.