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What to do when a Congressional FCU account holder dies

Report the death to Congressional FCU's Member Services at 1-800-491-2328

When a member of Congressional FCU passes away, the Member Services handles the transition of accounts to beneficiaries or the estate. Accounts with Payable on Death designations or trust ownership transfer outside of probate, while solely-owned accounts may require Letters Testamentary or Letters of Administration from the probate court.

Death claim process

The death claim process at Congressional FCU works as follows:

Filing a claim

1
Report the death to Member Services at (703) 934-8300 or (800) 491-2328 (Monday to Friday, 8 a.m. to 6 p.m. ET), or at the Capitol, Ford, Longworth, Rayburn or Oakton branch. Member Services handles the file.
2
Send the documents to P.O. Box 23267 in Washington, the address the credit union uses for member paperwork. The Merrifield P.O. Box 2408 is the general deposit and loan-payment address.
  • By mail: Congressional Federal Credit Union, P.O. Box 23267, Washington, D.C. 20026-3267
  • By fax: 703.934.8307
  • By email (scanned copies): Email@CongressionalFCU.org
  • In person at any of the five branches

Required Documents

  • Original certified copy of the death certificateAn original, not just a photocopy. The 30-day hold on a joint account without survivorship starts "on the date the Credit Union receives an original copy of the death certificate."
  • Government-issued photo ID, for each beneficiary, surviving joint owner or personal representative
  • Letters Testamentary or Letters of Administration, when there is no POD designation, no beneficiary and no surviving joint owner
  • Trust instrument and trustee identification, when a trust was named as POD or IRA beneficiary
  • Small-asset affidavit, for a Virginia-resident decedent's small estate, in place of Letters
  • Small-estate papers, for a District of Columbia decedent administered as a small estate
  • Written agreement between the estate's representative and the surviving joint owners, to divide a joint account without survivorship other than in equal shares at the end of the 30-day hold

What happens to each kind of account6

Joint account with survivorship

All sums in the account belong to the surviving owners immediately; this is the default when the owners made no election. That interest stays subject to the credit union's lien for what the deceased owner owed it, and to any pledge the deceased owner granted, even without the survivor's consent.1

Joint account without survivorship

The credit union freezes the account for up to 30 days from receipt of the original death certificate. Only automated debits and credits that existed on or before the date of death keep clearing.1

At the end of the 30 days it splits the remaining funds in equal shares between the deceased owner's estate and the surviving owners, unless a court orders otherwise or the estate's representative and the surviving owners give it a written agreement first.1

Payable-on-death account

The credit union may pay the then-living beneficiaries in equal shares once proof of death of the last surviving owner is presented. These funds are not part of the estate, and the will cannot override the designation.1

Account in one name

With no POD beneficiary and no surviving joint owner, the estate takes. The credit union may pay a personal representative, or the heirs where there is none, on proof that the deceased was the last surviving of all parties and of all named beneficiaries.1

IRA

An IRA is settled separately, under the IRA Beneficiary Designation Form on file, never under the POD form, which excludes IRAs on its face.2, 3

Certificate of deposit

The early-withdrawal penalty on a certificate "will not be applied if the withdrawal is made subsequent to the death of any owner."4, 1

What Congressional FCU provides to the estate1

List of the deceased person's accounts

If the personal representative needs a written accounting of the member's accounts, the credit union directs those requests to P.O. Box 23267, Washington, D.C. 20026-3267.1

What Congressional FCU's agreement and guidance say1

Debts owed to the institution

The credit union's statutory lien and the contractual lien in the account agreement let it take funds from any account, without further notice, to satisfy a defaulted obligation. A loan, credit card or line of credit balance can reduce what reaches a survivor or the estate.1

Not in Congressional FCU's published guidance3

  • A procedure for reporting a death
  • A department for deceased-customer accounts
  • A claim form

Sources4

Download instructions for the whole estate

Congressional FCU's Member Services can be reached by phone at 1-800-491-2328, email at email@congressionalfcu.org, and fax at 1-703-934-8307 for questions throughout the claims process.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Congressional FCU primary sources (15 pages reviewed). How we research.

Congressional FCU death claims support

Member Services

IRA beneficiary questions (menu path)

1-800-491-2328 (option 7, then option 4)

Fax

1-703-934-8307

Hours

Monday-Friday 8:00 AM-6:00 PM ET

Mailing address

Congressional Federal Credit Union, P.O. Box 23267, Washington, DC 20026-3267
Verified Sep 2026

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