What to do when a Congressional FCU account holder dies

Processing timelines at Congressional FCU: Joint accounts transfer immediately. POD accounts are typically processed within 2-4 weeks. Estate accounts requiring probate documentation may take 30-90 days. Incomplete documentation is the most common cause of delays—submitting all required documents with the initial claim helps avoid additional processing time.

Congressional FCU requires Certified copy of the death certificate, Government-issued photo ID for each beneficiary or claimant, Letters Testamentary or Letters of Administration (when account has no POD or beneficiary designation and no joint owner), and Trust documents and trustee identification (when trust is named as beneficiary) to process a death claim. Certified copies are typically needed—photocopies are generally not accepted for death certificates or court documents.

Congressional FCU's Member Services - Death Claims can be reached by phone at (800) 491-2328 and fax at (703) 934-8307 for questions throughout the claims process.

If the deceased held multiple Congressional FCU accounts, each may require a separate claim or have different documentation requirements. The Member Services - Death Claims can confirm which accounts require individual attention and which can be processed together.