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Colonial Life

Subsidiary of Unum Group

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How to name beneficiaries and fund a trust at Colonial Life

Beneficiaries are managed by phone or by mail. Trust paperwork is taken by phone or by mail

Estate planning with Colonial Life policies centers on beneficiary designations—the single most important step for ensuring life insurance proceeds and annuity benefits reach the intended recipients without probate involvement. Unlike bank or brokerage accounts, insurance products are not retitled into trusts; instead, trusts are named as beneficiaries when estate tax planning or controlled distributions are needed.

The transfer rules at Colonial Life vary across 9 policies. Below is a breakdown of beneficiary options, trust funding, and which products support each method.

Beneficiary form at Colonial Life

Change of Beneficiary form #17075.

Open the form →
Individual Term Life InsuranceIndividual Whole Life InsuranceGroup Term Life InsuranceAccident InsuranceShort Term Disability InsuranceCritical Illness InsuranceCancer InsuranceHospital Indemnity InsuranceDental & Vision Insurance
1
Call Colonial Life customer support at 800-325-4368, Monday through Friday 8 AM to 8 PM ET (live chat 8 AM to 6 PM ET). Se habla espanol
2
Ask for the Change of Beneficiary form (#17075). Colonial Life records beneficiary changes on a signed, witnessed form, not over the phone
3
Have ready what the form asks for:
  • Insured's name, SSN, date of birth and policy number(s)
  • Whether you are changing the primary designation, the contingent designation, or both. If no box is checked the form is reviewed only for the designations completed
  • Full name, date of birth, SSN, telephone and address for each beneficiary
4
Download the form yourself from the Policyholder Service Forms page
5
The same page links a six-page Change of Beneficiary FAQ

Required Documents

  • Insured's name, SSN, date of birth and policy number(s)
  • Each beneficiary's full name, date of birth, SSN, telephone and address
  • Policy owner's name, SSN, date of birth, telephone, email and address
  • Trust name, date the trust was established, and address where the trust is held (when naming a trust)
  • Funeral home's name, full address, and owner or authorized personnel (when naming a funeral home)
  • Change of Beneficiary form #17075, completed. Signed by the policy owner and an independent witness
  • Copy of the durable power of attorney (if an agent signs on the policyowner's behalf)
  • Spousal consent (where required, in a community property state)

What Colonial Life says about beneficiaries and trusts

Each section is Colonial Life's own statement, with the document it comes from numbered under Sources.

Which accounts take a beneficiary2

Life insurance policy

A trust can be named as beneficiary of a group term life certificate, though the certificate itself cannot be transferred.1

Health, long-term care or disability policy

Accident, disability, critical illness, cancer, hospital indemnity and dental and vision policies pay the policyholder during life. A trust can be neither their beneficiary nor their owner.1

Who can be named5

A trust

A living trust can be named in the format "James Edward Doe Trust Agreement date February 1, 2007; Mary Jane Doe, Trustee", with the trust's name, the date it was established and the address where it is held.2

A trust created by a will

A trust created by the insured's will can be named in the format "James Edward Doe Trust created in the instrument admitted to probate as the Last Will and Testament of the Insured; Mary Jane Doe, Trustee".2

The estate

The estate can be named. Colonial Life warns in writing that the proceeds then go through probate with the rest of the assets and cannot be paid directly to the family.2

Colonial Life also warns that proceeds paid to the estate, though normally tax exempt, may incur estate taxes and may be reduced by the claims of creditors.2

A minor

A minor can be named, but Colonial Life may not be able to pay proceeds to a minor unless a court-appointed conservator or custodian has been designated for the minor's property in advance planning documents.3

A business

A funeral home can be named "As Interest May Appear", with a second primary beneficiary named "for remaining balance" to receive anything left after the funeral home's expenses.3

How many beneficiaries, and how shares are split

All accounts

Primary and contingent beneficiaries can be named. Percentages must equal 100% where more than one primary is named; unless otherwise specified, proceeds are paid in equal shares.3

What a designation takes to be effective

All accounts

The policy owner signs, and a witness signs in ink and prints their name and address. The witness must be someone other than the insured, a beneficiary listed on the form, or the policyowner.3

If the current beneficiary was designated irrevocably, that beneficiary must also sign. An irrevocable designation cannot be changed without their consent.3

An agent under a durable power of attorney may change the beneficiary for the policyowner. A copy of the power of attorney is returned with the form, and the agent signs "Jane M. Doe, POA for John W. Doe, Policyowner".2

A spouse or former spouse may have an interest in the proceeds or accumulated cash value if premiums were paid with community funds. Colonial Life puts the burden of obtaining any required consent on the policyowner.2

Beneficiary forms Colonial Life issues1

Change of Beneficiary form #17075

Completed by the policy owner, with an independent witness. Available to download.3

Return to

Fax: 1-877-828-9430

Mailing address: Colonial Life & Accident Insurance Company, P.O. Box 1365, Columbia, SC 29202

What Colonial Life's agreement says about beneficiaries4

No beneficiary survives

If no beneficiary is designated, Colonial Life states that in most cases benefits are paid to the insured's estate, though some policies name who is entitled if no beneficiary was named or the named beneficiary died first.2

A beneficiary who dies first

The form has a grandchildren's clause box: when it is ticked, a child's share passes to that child's children if the child dies first.3

A minor as beneficiary

Proceeds cannot be paid to a minor, or to a minor's natural parents for the child's benefit, unless the parent has been appointed by the court as guardian of the child's interest.2

Without Letters of Guardianship or Conservatorship, Colonial Life holds the proceeds, with interest, until the minor reaches the state age of majority.2

Successor trustees

When the beneficiary is a trust, Colonial Life's Life/Accidental Death Claims Checklist asks for trust documentation that names the successor trustee or trustees.4

Which accounts a trust can hold2

Life insurance policy

Ownership can be transferred to an irrevocable trust on the individual term and individual whole life policies, which Colonial Life states can be kept when you change jobs or retire.1

Group term life is a certificate under the employer's master policy and cannot be transferred to a trust.1

Health, long-term care or disability policy

Accident, disability, critical illness, cancer, hospital indemnity and dental and vision policies pay the policyholder during life and cannot be owned by a trust.1

Trust account forms Colonial Life issues1

Change of Ownership form #14001

For life insurance policys. Completed by the present policy owner and the new policy owner. Available to download.5

Return to

Fax: 1-877-828-9430

Mailing address: Colonial Life & Accident Insurance Company, P.O. Box 1365, Columbia, SC 29202

What Colonial Life says about trust accounts1

A trust as owner of a policy

Form #14001 amends the policy so that the right to change the beneficiary and all other rights, benefits, options and privileges conferred by the policy, including the right to assign, "belong exclusively to" the new owner.5

The form takes a contingent policy owner. It states that if none is assigned, ownership on the new owner's death transfers to the estate of the deceased policy owner.5

Not in Colonial Life's published guidance1

  • An online way to name a beneficiary

Sources5

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Colonial Life primary sources (15 pages reviewed). How we research.

Download these Colonial Life instructions

Download instructions for the whole estate

A printable PDF with the steps, required documents, and contact details — verified against Colonial Life primary sources. Bring it to the branch or keep it beside the phone.

Colonial Life estate support

Policyholder Support

Claims fax (life and supplemental claim forms)

1-800-880-9325

Fax

1-877-828-9430

Hours

Monday-Friday 8:00 AM-8:00 PM ET

Mailing address

Colonial Life & Accident Insurance Company, P.O. Box 1365, Columbia, SC 29202-1365

Estate requests go through general customer service.

Verified Sep 2026

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